Path: utzoo!mnetor!uunet!seismo!rick
From: rick@seismo.CSS.GOV (Rick Adams)
Newsgroups: comp.dcom.modems
Subject: Re: Telebit TrailBlazer Warranty Information
Message-ID: <44305@beno.seismo.CSS.GOV>
Date: 9 May 88 17:21:12 GMT
References: <282@telebit.UUCP> <74@hrsw2.UUCP>
Organization: Center for Seismic Studies, Arlington, VA
Lines: 18
Keywords: Standard and Extended Warranty pricing and information
Summary: not a wise purchase

I consider purchasing the extended warranty a foolish waste of money.
(This is usally true of ANY product, not just modems.)

If they included new firmware as part of the warranty, it would be
a good deal.

Consider that you are basically betting Telebit $175 that your modem
will fail in the second or third year. (Not likely.  Modem failures are
usually withing the first 90 days [barring lightening, etc]. Couple this
with the non-warranty repair price of $195. You need to have TWO
failures within that 2 year period to come out ahead. That's HIGHLY
unlikely.

It's always fun to ask "Why do you feel your product is so
unreliable that I need the extended warranty?". (Especially
to appliance salesmen)

---rick