Path: utzoo!mnetor!uunet!seismo!rick From: rick@seismo.CSS.GOV (Rick Adams) Newsgroups: comp.dcom.modems Subject: Re: Telebit TrailBlazer Warranty Information Message-ID: <44305@beno.seismo.CSS.GOV> Date: 9 May 88 17:21:12 GMT References: <282@telebit.UUCP> <74@hrsw2.UUCP> Organization: Center for Seismic Studies, Arlington, VA Lines: 18 Keywords: Standard and Extended Warranty pricing and information Summary: not a wise purchase I consider purchasing the extended warranty a foolish waste of money. (This is usally true of ANY product, not just modems.) If they included new firmware as part of the warranty, it would be a good deal. Consider that you are basically betting Telebit $175 that your modem will fail in the second or third year. (Not likely. Modem failures are usually withing the first 90 days [barring lightening, etc]. Couple this with the non-warranty repair price of $195. You need to have TWO failures within that 2 year period to come out ahead. That's HIGHLY unlikely. It's always fun to ask "Why do you feel your product is so unreliable that I need the extended warranty?". (Especially to appliance salesmen) ---rick