Path: utzoo!utgpu!water!watmath!clyde!bellcore!faline!thumper!ulysses!gamma!pyuxp!nvuxj!nvuxg!mjs1
From: mjs1@nvuxg.UUCP (Michael Sonnier)
Newsgroups: comp.sys.mac
Subject: Re: Free signup & $60 usage credit for MacSIG on The Source
Message-ID: <212@nvuxg.UUCP>
Date: 10 May 88 22:30:58 GMT
References: <45@mozart.UUCP>
Reply-To: mjs1@nvuxg.UUCP (23182-Michael Sonnier)
Organization: Bell Communications Research, Inc.
Lines: 39
Posted: Tue May 10 18:30:58 1988

In article <45@mozart.UUCP> cheeser@mozart.UUCP (Les Kay (704) 364-5001) writes:
>The Source is the oldest and one of the best known of the major Telecomputing
>services.
....  Goes on ad nauseum about rates; how great it is etc

Apart from all the standard complaints about the BLATANT commercial nature
of this ad I just wanted to warn networld about the experience I had with
the Source...

Flame On
--------

Some years back when I got my first modem it came with one of these "free"
startup packages for the Source.  What the hell...  I called up a few times.
Used up my free time and a little more.  Didn't find too much of interest
so didn't call back.  Realized I was being billed a monthly minimum fee
(don't recall the amount) so called to cancel.  Next month another charge.
Called again, was told it was taken care of including credit for errant
charge.  Next month no credit + another charge.  Next came more calls,
certified letters, letters on attorneys stationary, etc.  This went on for
about 6 months, charges that I refused to pay the bank collecting on the
credit card.  Bank kept kicking the back to the Source.  Finally in desperation
got a new credit card (different number) issued and the other one canceled.
As far as I know they are still charging to that old number to this day :-).

In any case:  I found the Source and its employees to be totally unresponsive
to its customers, rude, and unethical in their business practices.  While this
was many many moons ago and many of their problems may have been solved I would
not even consider joining at any rate.  I would rather pay more for one of
the other (in my opinion superior) services.

Flame off
--------
>
>Les Kay (AKA cheeser), SIG001, Sponsor of MacSIG on The Source

Michael Sonnier
Bell Communications Research
Red Bank NJ