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From: dlw@hpsmtc1.HP.COM (David Williams)
Newsgroups: comp.sys.mac
Subject: Re: Free system ugrade
Message-ID: <11540052@hpsmtc1.HP.COM>
Date: Sun, 29-Nov-87 21:20:46 EST
Article-I.D.: hpsmtc1.11540052
Posted: Sun Nov 29 21:20:46 1987
Date-Received: Thu, 3-Dec-87 06:49:48 EST
References: <902@csun.UUCP>
Organization: Hewlett Packard, Cupertino
Lines: 9

Perhaps one of the nice readers from Apple will forward this string onto
John Sculley or whoever is responsible for product support at Apple! It is 
high time that Apple got into the support business especially at the prices
charged for their hardware! Just having the operator refer you to your local
dealer is not my idea of support, especially when so many of them are no where
near as technically competent as they should be. If Apple seriously intends to
be in the Workstation marketplace, with the Mac II then a support organization
had better be formed quick! Or they could always try a strategic alliance with
some other Major vendor to do their support for them -- like Hp for example!