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From: berger@clio.las.uiuc.edu
Newsgroups: comp.sys.ibm.pc
Subject: Re: No problem AT clones (Flame on
Message-ID: <16800164@clio>
Date: Mon, 7-Dec-87 18:26:00 EST
Article-I.D.: clio.16800164
Posted: Mon Dec  7 18:26:00 1987
Date-Received: Sun, 13-Dec-87 10:48:11 EST
References: <1797@cup.portal.com>
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Nf-From: clio.las.uiuc.edu!berger    Dec  7 17:26:00 1987


Where are you getting your replacement supplies:  My boss's Compaq just
died for the first time since we bought it more than 3 years ago.  It's
fully loaded, including 640K ram, two floppy drives, and a hard disk.

One of our local Compaq dealers had two different power supplies
available for replacement ($ 125 for either option).  One company
rebuilt supplies, and offered a 1 year warranty.  Compaq offered
new supplies, with a 90 day warranty.

Initially they gave us a rebuilt supply, which never worked right
from the beginning.  Within three days, it was dead from a shorted
diode.  The dealer told me that, although a lot of customers found
the longer warranty more attractive, they had a higher failure
rate with the rebuilt supplies.  The factory-new supply, a different
design than the original, works fine.

Be sure that you're getting a new Compaq factory supply, and that
it's the latest design.  Your dealer might fix old supplies for
resale, or get them from the same rebuilder as our local dealer.

			Mike Berger
			Center for Advanced Study
			University of Illinois 

			berger@clio.las.uiuc.edu
			{ihnp4 | convex | pur-ee}!uiucuxc!clio!berger