Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!lll-winken!lll-lcc!pyramid!weitek!aimt!breck From: breck@aimt.UUCP (Robert Breckinridge Beatie) Newsgroups: comp.sys.mac Subject: Re: Free system ugrade Message-ID: <367@aimt.UUCP> Date: Wed, 2-Dec-87 10:43:43 EST Article-I.D.: aimt.367 Posted: Wed Dec 2 10:43:43 1987 Date-Received: Sat, 5-Dec-87 17:24:47 EST References: <902@csun.UUCP> <11540052@hpsmtc1.HP.COM> <35127@sun.uucp> Organization: AIM Technology, Palo Alto, CA Lines: 19 Summary: Apple trying to improve technical support In article <35127@sun.uucp>, chuq@plaid.Sun.COM (Chuq Von Rospach) writes: > >It is > >high time that Apple got into the support business especially at the prices > >charged for their hardware! > > Um, you didn't hear this from me, but a little birdie told me that > Apple IS setting up a developer support organization to handle the > workstation market. This weeks (Nov. 30) "Info World" has an article titled, "Apple Targets Technical support, Readies Full-Service On-Line Net". I didn't see anything that would indicate that they'll be giving "Free system upgrade" but it at least looks as if they're finally starting to take support seriously. I've also heard that Apple people are in fact out looking for support personel. So they do seem to be trying to set up a support organization. -- Breck Beatie {uunet,pyramid!weitek}!aimt!breck "Sloppy as hell Little Father. You've embarassed me no end."