Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!utgpu!water!watmath!clyde!rutgers!husc6!hao!ames!amdahl!bnrmtv!perkins From: perkins@bnrmtv.UUCP Newsgroups: comp.sys.ibm.pc Subject: Re: WARNING! FASTBACK may corrupt your hard disk! Message-ID: <3225@bnrmtv.UUCP> Date: Thu, 3-Dec-87 15:58:17 EST Article-I.D.: bnrmtv.3225 Posted: Thu Dec 3 15:58:17 1987 Date-Received: Sun, 6-Dec-87 22:13:36 EST References: <703@vaxine.UUCP> Organization: BNR Inc., Mountain View, California Lines: 28 Keywords: hard disk, lost files, trojan horse Summary: Sue them! In article <703@vaxine.UUCP>, cpc@vaxine.UUCP (Chris Cullen) writes: > It is more than a little bit infuriating to buy a product solely to guarantee > data security, and having the use of it be the one thing which trashes the > disk! > > ... criminal negligence is certainly indicated. > It's obvious from the brief phone conversation that they KNOW that using > Fastback on some varieties of hardware (what OTHER configurations are also > problems?) will corrupt the source data. NOWHERE in their documentation > or advertisements is this mentioned. You're quite right; CRIMINAL negligence is indicated. Therefore, your remedy lies in the courts. Fifth Generation is in violation of the "implied warranty of merchantibility" specified in their advertisements; i.e., their program didn't do what they claim it will do, but instead caused damage. Unless their advertisements or documentation state that Fastback is only intended for certain hardware configurations, you can sue them for damages and reliably expect to win. One thing, though: DO NOT send Fastback to them for a refund. If you do, you've accepted their otherwise worthless disclaimer that they're only liable for the purchase price. -- {hplabs,amdahl,ames}!bnrmtv!perkins --Henry Perkins It is better never to have been born. But who among us has such luck? One in a million, perhaps.