Path: utzoo!mnetor!uunet!portal!atari!neil From: neil@atari.UUCP (Neil Harris) Newsgroups: comp.sys.atari.st Subject: Re: Atari Repair Centers Message-ID: <905@atari.UUCP> Date: 11 Dec 87 18:26:31 GMT References: <1270@laidbak.UUCP> Organization: Atari Corp/Mktg Lines: 31 Keywords: repair In article <1270@laidbak.UUCP>, terrell@laidbak.UUCP (Eric R. Terrell) writes: > > My Atari 520 ST is crashed, and I need to get it repaired. Does anyone > know if there are any trustworthy factory-authorized Atari service centers > in the Chicago area? There's a very good one that I know of. Try the Software Plus stores. They do lots of ST service work, and should be well supplied with spare parts. > Also, what is the telephone number of Atari service? 408-745-2367 is the number for Atari customer relations. They should be able to help you -- but the phones are crazy this time of year. > Also, if I were to send my computer to Atari, will they put in the latest > roms? The blitter? No such luck. The only blitters so far are inside of Megas. > I'm reluctant to send the unit to Atari because when I did this last time > it took about 3 months to get it back (Atari was doing inventory, and > although the replacement system was packed and ready to go, they refused > to let anything out of the warehouse until the inventory was over)! Inventory takes closer to 3 days than to 3 months. Do you remember who at Atari told you that? We're usually pretty good about product turnaround. -- --->Neil Harris, Director of Marketing Communications, Atari Corporation UUCP: ...{hoptoad, lll-lcc, pyramid, imagen, sun}!atari!neil GEnie: NHARRIS/ WELL: neil / BIX: neilharris / Delphi: NEILHARRIS CIS: 70007,1135 / Atari BBS 408-745-5308 / Usually the OFFICIAL Atari opinion