Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!husc6!rutgers!ukma!gatech!sbmsg1!scbhq!ll1a!nesac2!jec From: jec@nesac2.UUCP (John Carter ATLN SADM) Newsgroups: comp.sys.att,comp.sys.ibm.pc Subject: Re: Help needed with AT&T 6300 hard disk problem!! Message-ID: <843@nesac2.UUCP> Date: Sun, 29-Nov-87 22:09:37 EST Article-I.D.: nesac2.843 Posted: Sun Nov 29 22:09:37 1987 Date-Received: Fri, 11-Dec-87 05:43:25 EST References: <2225@killer.UUCP> Distribution: na Organization: A.T.&T. NTSC, Lisle, Ill. Lines: 52 Summary: bad batch of drives Xref: mnetor comp.sys.att:1986 comp.sys.ibm.pc:10869 In article <2225@killer.UUCP>, strianta@killer.UUCP (Spiros Trianta) writes: ] Help! The following problem started happening after I moved my AT&T 6300 PC ] from Michigan to Indiana (Shipdisked it and drove it at 55mph :-) in its ] original carton/packing) ] ] Initially I got 3 hard disk errors in a period of 2 months, and light use. ] Message was in all cases (either read or write) Drive C not ready, abort, retry ] etc. Diagnostics (customer) showed no problem. ] ] Then one day it really hit the fan. Could not do anyththing with drive C, ] without getting TONS of said errors. Diagnostics said DISK & DRIVE CONTROLLER ] TIME OUT (?). I low- and high- level formatted the drive with no avail. ] Format went thrui once and said not ready, immediately after said OK. Still ] same problem. ] ] Now that I use the system from floppyu only, after half an hour or so of use the ] system (drive) makes funny seeking noises, but without me referencing it. The ^^^^^^^^^^^^^^^^^^^^^^^^^ Sounds more like a controller (or bus) problem than a drive. ] seek light does not come on. The noises are similar to the ones done while tryiotrying to reboot. ] ] A friendly technician said that probably the controller is shot. What is ] your opinion, Oh Net? AT&T won't sell me the advanced diagnostics, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Have you tried the 800 number? There's very little that they won't sell - dealers are sometimes more interested in doing the work.... as they said in TV repair - "Captive service is a captive buck" Seriously though, try ordering the 6300 Service Manual - it has the diagnostic disks in the back (including low level format, read/write tests, etc). There are some good PD diagnostics for the 6300 - almost as good as the 'official' ones. ] at least the few authorized dealers in the Indy area won't. ] ] I would like some opinions or educated guesses before taking the box to service. ] Any help will be appreciated, and as usual, I will summarize if interesting ] facts arise. Remember, it is an AT&T 6300 with its original 20 MB hard disk ] and controller from AT&T. I think the controller is an RLL western digital, ^^^ No RLL on a 20 meg Seagate drive - the original ST225's are not that level of media (and I have one that's gone thru two Seagate drives in less than 90 days - it sits on a table and the drive still ate itself). ] while the drive is a seagate. ^^^^^^^ See comments above. -- USnail: John Carter, AT&T, Atlanta RWC, 3001 Cobb Parkway, Atlanta GA 30339 Video: ...ihnp4!cuea2!ltuxa!ll1!nesac2!jec Voice: 404+951-4642 (The above views are my very own. How dare you question them? :-)