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From: breck@aimt.UUCP (Robert Breckinridge Beatie)
Newsgroups: comp.sys.mac
Subject: Re: Free system ugrade
Message-ID: <367@aimt.UUCP>
Date: Wed, 2-Dec-87 10:43:43 EST
Article-I.D.: aimt.367
Posted: Wed Dec  2 10:43:43 1987
Date-Received: Sat, 5-Dec-87 17:24:47 EST
References: <902@csun.UUCP> <11540052@hpsmtc1.HP.COM> <35127@sun.uucp>
Organization: AIM Technology, Palo Alto, CA
Lines: 19
Summary: Apple trying to improve technical support

In article <35127@sun.uucp>, chuq@plaid.Sun.COM (Chuq Von Rospach) writes:
> >It is 
> >high time that Apple got into the support business especially at the prices
> >charged for their hardware! 
> 
> Um, you didn't hear this from me, but a little birdie told me that
> Apple IS setting up a developer support organization to handle the
> workstation market.

This weeks (Nov. 30) "Info World" has an article titled, "Apple Targets
Technical support, Readies Full-Service On-Line Net".  I didn't see anything
that would indicate that they'll be giving "Free system upgrade" but
it at least looks as if they're finally starting to take support seriously.
I've also heard that Apple people are in fact out looking for support
personel.  So they do seem to be trying to set up a support organization.

-- 
Breck Beatie
{uunet,pyramid!weitek}!aimt!breck
"Sloppy as hell Little Father.  You've embarassed me no end."