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Path: utzoo!utgpu!water!watmath!clyde!rutgers!husc6!hao!ames!amdahl!bnrmtv!perkins
From: perkins@bnrmtv.UUCP
Newsgroups: comp.sys.ibm.pc
Subject: Re: WARNING! FASTBACK may corrupt your hard disk!
Message-ID: <3225@bnrmtv.UUCP>
Date: Thu, 3-Dec-87 15:58:17 EST
Article-I.D.: bnrmtv.3225
Posted: Thu Dec  3 15:58:17 1987
Date-Received: Sun, 6-Dec-87 22:13:36 EST
References: <703@vaxine.UUCP>
Organization: BNR Inc., Mountain View, California
Lines: 28
Keywords: hard disk, lost files, trojan horse
Summary: Sue them!

In article <703@vaxine.UUCP>, cpc@vaxine.UUCP (Chris Cullen) writes:
> It is more than a little bit infuriating to buy a product solely to guarantee
> data security, and having the use of it be the one thing which trashes the
> disk!
>
> ... criminal negligence is certainly indicated.
> It's obvious from the brief phone conversation that they KNOW that using
> Fastback on some varieties of hardware (what OTHER configurations are also
> problems?) will corrupt the source data.  NOWHERE in their documentation
> or advertisements is this mentioned.

You're quite right; CRIMINAL negligence is indicated.  Therefore,
your remedy lies in the courts.  Fifth Generation is in violation
of the "implied warranty of merchantibility" specified in their
advertisements; i.e., their program didn't do what they claim it
will do, but instead caused damage.  Unless their advertisements
or documentation state that Fastback is only intended for certain
hardware configurations, you can sue them for damages and reliably
expect to win.

One thing, though: DO NOT send Fastback to them for a refund.  If
you do, you've accepted their otherwise worthless disclaimer that
they're only liable for the purchase price.
-- 
{hplabs,amdahl,ames}!bnrmtv!perkins         --Henry Perkins

It is better never to have been born.  But who among us has such luck?
One in a million, perhaps.