Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!husc6!hao!ames!ucbcad!ucbvax!hplabs!hpda!hpsmtc1!dlw From: dlw@hpsmtc1.HP.COM (David Williams) Newsgroups: comp.sys.mac Subject: Re: Free system ugrade Message-ID: <11540052@hpsmtc1.HP.COM> Date: Sun, 29-Nov-87 21:20:46 EST Article-I.D.: hpsmtc1.11540052 Posted: Sun Nov 29 21:20:46 1987 Date-Received: Thu, 3-Dec-87 06:49:48 EST References: <902@csun.UUCP> Organization: Hewlett Packard, Cupertino Lines: 9 Perhaps one of the nice readers from Apple will forward this string onto John Sculley or whoever is responsible for product support at Apple! It is high time that Apple got into the support business especially at the prices charged for their hardware! Just having the operator refer you to your local dealer is not my idea of support, especially when so many of them are no where near as technically competent as they should be. If Apple seriously intends to be in the Workstation marketplace, with the Mac II then a support organization had better be formed quick! Or they could always try a strategic alliance with some other Major vendor to do their support for them -- like Hp for example!