Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10 beta 3/9/83; site sdcrdcf.UUCP Path: utzoo!linus!philabs!sdcsvax!sdcrdcf!jlilien From: jlilien@sdcrdcf.UUCP Newsgroups: net.auto Subject: Re: watch out if you buy a Dodge Message-ID: <331@sdcrdcf.UUCP> Date: Thu, 16-Jun-83 09:34:08 EDT Article-I.D.: sdcrdcf.331 Posted: Thu Jun 16 09:34:08 1983 Date-Received: Sun, 19-Jun-83 04:18:45 EDT References: <462@ihuxr.UUCP> Reply-To: jlilien@sdcrdcf.UUCP (Joel Lilienkamp) Organization: System Development Corporation--a Burroughs Company Lines: 18 Did you buy your dodge recently? I here that Chrysler is now using an independent (of Chrysler) arbitration board to handle unresolved consumer complaints. Of the 200 some odd complaints they handled last year, over 95% of them were resolved in FAVOR of the customer, and Chrysler honored the findings of the arbitration board. I don't know how the members of the board are selected, but the statistics look promising. I think such innovative programs from detroit just might save dodge from bankruptcy. I would also like to suggest if your car was purchased recently that you take up your complaint with this board. If you have not purchased you car recently, when you are in the market for a new car you owe it to yourself to at least look at what detroit makes now. If you don't like it after you look, then buy the japanese car, but how can you make the right decision if you don't at least look? Joel