Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!linus!genrad!decvax!harpo!seismo!rlgvax!cvl!jcw From: jcw@cvl.UUCP Newsgroups: net.micro.pc Subject: AST Combo Card Fixed Message-ID: <378@cvl.UUCP> Date: Tue, 14-Jun-83 01:10:50 EDT Article-I.D.: cvl.378 Posted: Tue Jun 14 01:10:50 1983 Date-Received: Wed, 15-Jun-83 04:42:35 EDT Lines: 16 A little while ago I posted a message telling about my problem with putting an old AST Combo Card on a new PC. The day after posting that message, I called AST and explained my problem. The person was both knowledgeable and sympathetic; he said that others had had the same problem and that all I needed to do was send the board to them and they would either fix or replace it for me, free of charge. Within a week and a half after I mailed it, it was delivered back to me, working fine. It came back so fast, it beat the return receipt postcard by a day. In short, this experience with AST and previous dealings with them have shown me that AST has customer support that is uncommon among new computer companies. The net is a good forum for voicing complaints about bad treatment by computer firms, but I think to be fair I should recommend buying from AST research. -Jay Weber {seismo!rlgvax!cvl!jcw}