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reaching Apps engrs by email [message #116931] Mon, 23 September 2013 14:29 Go to next message
phil is currently offline  phil
Messages: 153
Registered: August 2012
Karma: 0
Senior Member
Message-ID: <766@amdcad.UUCP>
Date: Sat, 2-Mar-85 17:10:32 EST
Article-I.D.: amdcad.766
Posted: Sat Mar  2 17:10:32 1985
Date-Received: Sun, 3-Mar-85 05:15:25 EST
Distribution: net
Organization: AMDCAD, Sunnyvale, CA
Lines: 27
Xref: watmath net.micro:9567 net.lan:705 net.analog:177 net.dcom:882 net.lsi:86

Most of AMD's apps engineers have accounts on Unix systems where
they can receive electronic mail. Without making any commitment
to do anything, I would like to inquire as to whether there would
be any interest in being able to ask applications questions to
our engineers via email or whether the old fashioned way of telephone
calls is good enough. I am sure that many (most) of the users of
USENET are software types but there are enough hardware types to
justify groups like net.analog.

I had in mind publishing a list of chips and the mboxes of the engineers
responsible for supporting them. Send mail to me indicating:
1) whether you'd use this
2) how do you get applications assistance now
3) what chips you're interested in
4) estimate of the annual dollar value of AMD chips you buy now
(personally I don't care but I think management does)
5) general comments

If you consider this an exploitation of the net, don't flame me,
just let me know. We certainly don't want to offend anybody, just
possibly offer a service of value to people.
-- 
 Why, that's more useless than the left thumb of a touch typist!

 Phil Ngai (408) 749-5720
 UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
 ARPA: amdcad!phil@decwrl.ARPA
Re: reaching Apps engrs by email [message #116956 is a reply to message #116931] Mon, 23 September 2013 14:31 Go to previous messageGo to next message
liang is currently offline  liang
Messages: 15
Registered: September 2013
Karma: 0
Junior Member
Message-ID: <122@cvl.UUCP>
Date: Mon, 4-Mar-85 00:02:41 EST
Article-I.D.: cvl.122
Posted: Mon Mar  4 00:02:41 1985
Date-Received: Tue, 5-Mar-85 02:44:38 EST
References: <766@amdcad.UUCP>
Distribution: net
Organization: Computer Vision Lab, U. of Maryland, College Park
Lines: 40
Xref: watmath net.micro:9593 net.lan:706 net.analog:182 net.dcom:884 net.lsi:87

> Most of AMD's apps engineers have accounts on Unix systems where
> they can receive electronic mail. Without making any commitment
> to do anything, I would like to inquire as to whether there would
> be any interest in being able to ask applications questions to
> our engineers via email or whether the old fashioned way of telephone
> calls is good enough. I am sure that many (most) of the users of
> USENET are software types but there are enough hardware types to
> justify groups like net.analog.
> 
> I had in mind publishing a list of chips and the mboxes of the engineers
> responsible for supporting them. Send mail to me indicating:
> 1) whether you'd use this
> 2) how do you get applications assistance now
> 3) what chips you're interested in
> 4) estimate of the annual dollar value of AMD chips you buy now
> (personally I don't care but I think management does)
> 5) general comments
> 
> If you consider this an exploitation of the net, don't flame me,
> just let me know. We certainly don't want to offend anybody, just
> possibly offer a service of value to people.
> -- 
>  Why, that's more useless than the left thumb of a touch typist!
> 
>  Phil Ngai (408) 749-5720
>  UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
>  ARPA: amdcad!phil@decwrl.ARPA

maybe instead of a netwide newsgroup, you might be looking more at a netwide
mailing list.

-eli

-- 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Eli Liang  ---
        University of Maryland Computer Vision Lab, (301) 454-4526
        ARPA: liang@cvl, eli@mit-mc, eli@mit-prep  CSNET: liang@cvl
        UUCP: {seismo,rlgvax,allegra,brl-bmd,nrl-css}!umcp-cs!cvl!liang
Re: reaching Apps engrs by email [message #116957 is a reply to message #116931] Mon, 23 September 2013 14:31 Go to previous messageGo to next message
zben is currently offline  zben
Messages: 25
Registered: May 2013
Karma: 0
Junior Member
Message-ID: <356@umd5.UUCP>
Date: Mon, 4-Mar-85 02:42:58 EST
Article-I.D.: umd5.356
Posted: Mon Mar  4 02:42:58 1985
Date-Received: Tue, 5-Mar-85 02:45:17 EST
References: <766@amdcad.UUCP> <122@cvl.UUCP>
Reply-To: zben@umd5.UUCP (Ben Cranston)
Distribution: net
Organization: U of Md, CSC, College Park, Md
Lines: 26
Xref: watmath net.micro:9594 net.lan:707 net.analog:183 net.dcom:885 net.lsi:88
Summary: Correct bug, my 2 cents 

In article <122@cvl.UUCP> liang@cvl.UUCP (Eli Liang) writes:

>In article <766@amdcad.UUCP> phil@amdcad.UUCP (Phil Ngai) [Hi Phil!] writes:
>> Most of AMD's apps engineers have accounts on Unix systems where
>> they can receive electronic mail. Without making any commitment
>> to do anything, I would like to inquire as to whether there would
>> be any interest in being able to ask applications questions to
>> our engineers via email or whether the old fashioned way of telephone
>> calls is good enough.   
>
>maybe instead of a netwide newsgroup, you might be looking more at a netwide
>mailing list.
>

I think Phil is only talking about posting mail addresses, certainly not
a new newsgroup for these discussions.

Look, I play with chips, but I'm never ever going to buy any more than
ten or twenty of anything.  I would love to be able to contact your aps
engineers, but don't you need to concentrate on professionals, as opposed
to amateurs?

See what responses you get, then follow your conscience...

-- 
Ben Cranston        ...seismo!umcp-cs!cvl!umd5!zben    zben@umd2.ARPA
Re: reaching Apps engrs by email [message #116970 is a reply to message #116931] Mon, 23 September 2013 14:33 Go to previous messageGo to next message
crs is currently offline  crs
Messages: 13
Registered: February 2013
Karma: 0
Junior Member
Message-ID: <22806@lanl.ARPA>
Date: Mon, 4-Mar-85 10:50:54 EST
Article-I.D.: lanl.22806
Posted: Mon Mar  4 10:50:54 1985
Date-Received: Thu, 7-Mar-85 04:15:03 EST
References: <766@amdcad.UUCP>
Sender: newsreader@lanl.ARPA
Distribution: net
Organization: Los Alamos National Laboratory
Lines: 60
Xref: watmath net.micro:9607 net.lan:708 net.analog:185 net.dcom:888 net.lsi:89

> Most of AMD's apps engineers have accounts on Unix systems where
> they can receive electronic mail. Without making any commitment
> to do anything, I would like to inquire as to whether there would
> be any interest in being able to ask applications questions to
> our engineers via email or whether the old fashioned way of telephone
> calls is good enough. I am sure that many (most) of the users of
> USENET are software types but there are enough hardware types to
> justify groups like net.analog.
> 
> I had in mind publishing a list of chips and the mboxes of the engineers
> responsible for supporting them. Send mail to me indicating:
> 1) whether you'd use this
> 2) how do you get applications assistance now
> 3) what chips you're interested in
> 4) estimate of the annual dollar value of AMD chips you buy now
> (personally I don't care but I think management does)
> 5) general comments
> 
> If you consider this an exploitation of the net, don't flame me,
> just let me know. We certainly don't want to offend anybody, just
> possibly offer a service of value to people.
> -- 
>  Why, that's more useless than the left thumb of a touch typist!
> 
>  Phil Ngai (408) 749-5720
>  UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
>  ARPA: amdcad!phil@decwrl.ARPA

I think it would be a convenience rather than "exploitation."  I have
wondered why this wasn't common practice.  Your comment about
"exploitation" may explain it but not to my satisfaction.  If e-mail
availability to someone who can help me get my job done more quickly
is exploitation of the net, then I say we should have more of it.

Consider the following:

1.  Some people (including me) are better at explaining what they need
to know in writing than via the telephone but writing a letter through
normal "channels" is slow and costly.

2.  If I do phone someone, they may be out, on another line, or their
phone may be busy.  I therefore must wait an appropriate time and then
try again.  If I send my query by e-mail, it waits for them.  When
they finish what they are doing now, they can then reply to *my*
query.  I don't have to do anything else (in the ideal).

3.  E-mail is non-intrusive.  It won't interrupt something important
that the recipient is doing so it is better on that end too.

I don't think that e-mail should *replace* the telephone as a means of
such communication but I *do* think it can be a valuable supplement to
it.

I would like to have e-mail access to other semi-conductor houses,
too.  If others think that this is "exploitation" *I* would appreciate
it if companies would e-mail path information to *me*.

Charlie Sorsby
...!{cmcl2 ihnp4}!lanl!crs
crs@lanl.arpa
Re: reaching Apps engrs by email [message #116973 is a reply to message #116931] Mon, 23 September 2013 14:33 Go to previous messageGo to next message
phil is currently offline  phil
Messages: 153
Registered: August 2012
Karma: 0
Senior Member
Message-ID: <783@amdcad.UUCP>
Date: Wed, 6-Mar-85 20:45:05 EST
Article-I.D.: amdcad.783
Posted: Wed Mar  6 20:45:05 1985
Date-Received: Thu, 7-Mar-85 06:08:15 EST
References: <766@amdcad.UUCP> <122@cvl.UUCP>
Distribution: net
Organization: AMDCAD, Sunnyvale, CA
Lines: 27
Xref: utcs net.micro:9218 net.lan:670 net.analog:184 net.dcom:877 net.lsi:88

> maybe instead of a netwide newsgroup, you might be looking more at a netwide
> mailing list.
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Eli Liang  ---
>         University of Maryland Computer Vision Lab, (301) 454-4526
>         ARPA: liang@cvl, eli@mit-mc, eli@mit-prep  CSNET: liang@cvl
>         UUCP: {seismo,rlgvax,allegra,brl-bmd,nrl-css}!umcp-cs!cvl!liang

There seems to be some misunderstanding about what I was proposing
so I'd like to expand on it. I am not proposing a newsgroup or even
a mailing list. I am exploring the interest in publishing, maybe
once a quarter or so, a list of applications engineers and their
electronic mailboxes. We would encourage sites to get direct uucp
links to "amd" so that we would not rely on our neighbors forwarding
such correspondence.

It is not clear how the list would be distributed. Perhaps in net.micro,
perhaps as a mailing list mentioned in mod.newlists. Perhaps the list
would only be known by word of mouth. All this is to be worked out
depending on the responses received.
-- 
 Why, that's more useless than the left thumb of a touch typist!

 Phil Ngai (408) 749-5720
 UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
 ARPA: amdcad!phil@decwrl.ARPA
Re: reaching Apps engrs by email [message #117017 is a reply to message #116931] Mon, 23 September 2013 14:34 Go to previous messageGo to next message
woof is currently offline  woof
Messages: 4
Registered: September 2013
Karma: 0
Junior Member
Message-ID: <359@psivax.UUCP>
Date: Fri, 8-Mar-85 12:18:43 EST
Article-I.D.: psivax.359
Posted: Fri Mar  8 12:18:43 1985
Date-Received: Sun, 10-Mar-85 07:36:49 EST
References: <766@amdcad.UUCP>
Reply-To: woof@psivax.UUCP (Harold Schloss)
Distribution: net
Organization: Pacesetter Systems Inc., Sylmar, CA
Lines: 28
Xref: watmath net.micro:9658 net.lan:715 net.analog:192 net.dcom:892 net.lsi:91
Summary: 

In article <766@amdcad.UUCP> phil@amdcad.UUCP (Phil Ngai) writes:
>Most of AMD's apps engineers have accounts on Unix systems where
>they can receive electronic mail. Without making any commitment
>to do anything, I would like to inquire as to whether there would
>be any interest in being able to ask applications questions to
>our engineers via email or whether the old fashioned way of telephone
>calls is good enough. I am sure that many (most) of the users of
>USENET are software types but there are enough hardware types to
>justify groups like net.analog.

Well I am mostly a software type, and I must admit that I don't use
AMD parts in the systems I am working. I do use other manufacturer's
parts though. Mostly Intel's. While I am a software type, much of what
I do is low-level software that depends on really knowing the chips well.
(Self-test, device drivers, etc.) So I think it would be a great idea if
other manufacturers offerred the same service AMD seems to be offerring.
Obviously I would be mostly interested in Intel types of problems, but
I am sure that there are many others out there who would benefit from
this kind of service from the other chip manufacturers on the net. So
count me as interested in this kind of service, but from Intel and
not AMD. (I am afraid we are not in a position to switch.)

-- 
		Hal Schloss
		(from the Software Lounge at) Pacesetter Systems Inc.
{trwrb|allegra|burdvax|cbosgd|hplabs|ihnp4|sdcsvax|aero|uscvax|ucla-cs|
 bmcg|sdccsu3|csun|orstcs|akgua|randvax}!sdcrdcf!psivax!woof
 or {ttdica|quad1|scgvaxd}!psivax!woof
Re: reaching Apps engrs by email [message #117025 is a reply to message #116931] Mon, 23 September 2013 14:34 Go to previous message
larryme is currently offline  larryme
Messages: 2
Registered: June 2013
Karma: 0
Junior Member
Message-ID: <5188@tektronix.UUCP>
Date: Mon, 11-Mar-85 11:08:13 EST
Article-I.D.: tektroni.5188
Posted: Mon Mar 11 11:08:13 1985
Date-Received: Tue, 12-Mar-85 13:03:07 EST
References: <766@amdcad.UUCP> <359@psivax.UUCP>
Reply-To: larryme@tektronix.UUCP (Larry Meneghin )
Distribution: net
Organization: Tektronix, Beaverton OR
Lines: 2
Xref: utcs net.micro:9274 net.lan:679 net.analog:192 net.dcom:882 net.lsi:91
Summary: 

O.K. there seems to be enough interest.  If you're an apps. engr. and you want
to have your customers reach you through email, post your address already.
Re: reaching Apps engrs by email [message #118085 is a reply to message #116931] Mon, 25 March 1985 01:11 Go to previous message
ski is currently offline  ski
Messages: 3
Registered: March 1985
Karma: 0
Junior Member
Article-I.D.: sal.188
Posted: Mon Mar 25 01:11:02 1985
Date-Received: Thu, 21-Mar-85 02:32:54 EST
References: <766@amdcad.UUCP> <359@psivax.UUCP>
Reply-To: ski@sal.UUCP (Staffan Kjellqvist)
Distribution: net
Organization: Objecta, Taby, Sweden
Lines: 13
Xref: watmath net.micro:9766 net.lan:728 net.analog:209 net.dcom:907 net.lsi:94
Summary: A very good idea

In article <359@psivax.UUCP> woof@psivax.UUCP (Harold Schloss) writes:
>In article <766@amdcad.UUCP> phil@amdcad.UUCP (Phil Ngai) writes:
>>Most of AMD's apps engineers have accounts on Unix systems where
>>they can receive electronic mail. Without making any commitment
>>to do anything, I would.............

I think it is a very good idea. All semiconductor companys shold follow
up. We think it is good if we dont have to first explaine our problem
for the local agent who dont know what we are talking about because we
who uses the chips very soon comes much deeper into the cicuits than
salesmen ever do.

	ski@sal (Staffan Kjellqvist)
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