Dougall, a South Carolina attorney whose personal information was misdirected by the Obamacare website to a stranger in another state, says “I just want my personal information removed from what is an unsecured system.” His adult daughter also wants her information removed from the Obamacare site but, so far, no one from HHS has answered their requests for help.
The entire saga began over the weekend when the Heritage Foundation reported that Justin Hadley, a North Carolina man, had logged in to his Healthcare.gov account and discovered personal information for two other people, one of them was named Thomas Dougall. Local news station News 48 interviewed Dougall Saturday.
“We’re told constantly that it’s a secure system and it’s not, obviously,” Dougall told 48 News. He added, “they have no procedure whatsoever to handle security breaches.” News 48 contacted HHS for comment but only got an email asking for further information.
This morning I exchanged emails with Dougall and asked him if he had heard anything more from HHS. He replied “I have not heard anything from HHS other than their reply to the local affiliate that I should use the on line chat room or the toll free number. The person on the chat line refused to accept my contact information and told me I had to contact the FTC to report the problem. I was on hold for almost an hour on the phone and gave that up.”
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