Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!iuvax!rutgers!phri!roy
From: roy@phri.UUCP (Roy Smith)
Newsgroups: comp.misc
Subject: Re: Low Productivity of Knowledge Workers
Message-ID: <4010@phri.UUCP>
Date: 24 Sep 89 16:50:56 GMT
References: <9676@venera.isi.edu> <189@crucible.UUCP> <291@voa3.UUCP> <7765@microsoft.UUCP> <425@crdos1.crd.ge.COM> <5978@tekgvs.LABS.TEK.COM> <675@ccssrv.UUCP>
Reply-To: roy@phri.UUCP (Roy Smith)
Organization: Public Health Research Inst. (NY, NY)
Lines: 21

In article <675@ccssrv.UUCP> perry@ccssrv.UUCP (Perry Hutchison) writes:
> You convince top management to adopt email.  When middle managers discover
> that they are missing messages from the chief by not reading their email,
> they will quickly learn to do so.

	Case in point, I do most of my communication with our Associate
Director by email.  Unfortunately, he can't seem to deal with reading
material on the screen, so he usually takes the documents I email him and
prints them out (actually, he eforwards them to his secretary who goes to
great pain to strip out the email headers and reformat them for paper!)  We
have a "computer system oversight" committee here with administrative,
scientific, and technical people on it.  When organizing meetings, I only
send email and make a point of not mentioning it in person, even to people
I see on a regular basis, who I suspect may not have bothered to read their
email recently.  Sometimes it causes people to miss meetings and bitch and
moan about it, but I figure it serves them right.
-- 
Roy Smith, Public Health Research Institute
455 First Avenue, New York, NY 10016
{att,philabs,cmcl2,rutgers,hombre}!phri!roy -or- roy@alanine.phri.nyu.edu
"The connector is the network"