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From: norman@cogsci.ucsd.EDU (Donald A Norman-UCSD Cog Sci Dept)
Newsgroups: comp.cog-eng
Subject: Re: Redundancy and External Memory
Message-ID: <779@cogsci.ucsd.EDU>
Date: 23 Sep 89 01:39:58 GMT
References: <2007@hydra.gatech.EDU>
Reply-To: norman@cogsci.UUCP (Donald A Norman-UCSD Cog Sci Dept)
Distribution: usa
Organization: UC San Diego Department of Cognitive Science
Lines: 35

In article <2007@hydra.gatech.EDU> kirlik@chmsr.gatech.edu () writes:

I am looking for any pointers to research in the following two areas:
1. Exploitation of redundancy
2. Displays as external memories
--------------------

There is considerable research in the perceptual literature on
redundant cues.  They indeed to make performance faster.  I suspect any
modern cog psych text will have pointers.  Try the work of Wendell Garner.

There is hardly any research at all (let alone model) on external
memory.  It is an important component of my current research, so any
pointers freom readers of this newsgroup would be appreciated.

I can recommend a paper by Jill Larkin (actually, the book in which
this appears is also excellent.  Larkin's apper contains references to
other works, such as the paper she did with Simon on "A picture is
worth 10,000 words" (more or less).

     Larkin, J.  (1989).  Display-based problem solving.  In D. Klahr & K.
     Kotovsky, (Eds.), Complex Information Processing: The Impact of
     Herbert A. Simon.  Hillsdale, NJ: Erlbaum.

Another excellent paper is:

Reisberg, D. (1987) External representations and the advantages of
externnalizing one's thoughts. Proceedings of the of the Cognitive
Science Society, Seattle, WA: Hillsdale, NJ: Erlbaum.

Don Norman                         	       INTERNET:  dnorman@ucsd.edu
Department of Cognitive Science D-015	       BITNET:    dnorman@ucsd
University of California, San Diego	       AppleLink: d.norman
La Jolla, California 92093 USA
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