Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!uakari.primate.wisc.edu!polyslo!mshapiro From: mshapiro@polyslo.CalPoly.EDU (Blind Man With A Vision) Newsgroups: comp.sys.atari.st Subject: Bitching about S/W distribution / MIDI HELP??!? Message-ID: <1989Sep28.172110.7096@polyslo.CalPoly.EDU> Date: 28 Sep 89 17:21:10 GMT Reply-To: mshapiro@polyslo.CalPoly.EDU (Blind Man With A Vision) Organization: Cal Poly State University -- Has Been Division Lines: 86 Tales of an excursion down the path of darkness..... For the last few weeks, I've been trying to find a MIDI package for a 520ST. Shouldn't be too hard, right? Well, after a couple of hours in fron of the phone book, I broke down and called atari and asked them who sold atari software near where I live. THey told me of only two stores. One was about 45 minutes away and the other about 20 minutes away. Not too bad if I live in your average town. HOWEVER, I LIVE ABOUT 15 MINUTES FROM ATARI'S HQ!!! Why are there only two stores in Santa Clara county that carry atari software? But wait, it gets much worse than this. I went to this store B&C Computer in santa clara, to check out MIDI stuff. THey had several packages to choose from. So I asked the lady there if I could take a look at them. "No, we can't open the packages. We'd have to sell the software as used." Now, I'm thinking to myself, oh great, we've got a genius here. "How do you expect to sell this stuff if I can't look at it? Do you know anything about these?" "No.""We're not salesmen We have the stuff if someone wants it." "Oh. You probably don't sell a lot of software." -=-=- As I'm walking out the door, a man behind the counter starts to tell me how the software business works. He says, "In this market, you have to buy a package and try it out. If it works for you, that's great. If it doesn't, buy another." Now, I'm really getting perterbed. "Look, I don't plan on buying every package in existence, or even more than one. I just want a look at the stuff before I buy it." This is a good one here...."Well, maybe you aren't ready to spend the money to buy something then." "Well, maybe you aren't ready to own your own store." -=-=-=-=- Atari, if you're listening, maybe you should have a little talk with your software/hardware distributors. All two of them. They could use some pointers in the customer relations/sales development areas. Between the difficulties of finding a store in the first place and then the escapade I went through once I did, I have to wonder why people would want to buy an ST when they can buy a MAC and get software on every street corner. HEY ATARI!!!! Get your distribution outlets in line. At least make them pass some sort of test. Ask them to tie their shoes and say their names at the same time. -=-=-=-= If any of you could recommend a decent MIDI package, I would really appreciate it. Obviously, the store wasn't a lot of help. I saw a few packages there, ranging from $54 to $200. I don't mind spending the money, if it's good stuff. Full editing capabilities, as well as scoring. Please, oh please, help me out. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- | All I wanna know is.... | | Will the sun go out when God shuts his refridgerator door? | | | | Mitch Shapiro ....{csustan,csun,sdsu}!polyslo!mshapiro | -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-