Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!uflorida!uakari.primate.wisc.edu!ginosko!usc!ucsd!cogsci!norman From: norman@cogsci.ucsd.EDU (Donald A Norman-UCSD Cog Sci Dept) Newsgroups: comp.cog-eng Subject: Re: Redundancy and External Memory Message-ID: <779@cogsci.ucsd.EDU> Date: 23 Sep 89 01:39:58 GMT References: <2007@hydra.gatech.EDU> Reply-To: norman@cogsci.UUCP (Donald A Norman-UCSD Cog Sci Dept) Distribution: usa Organization: UC San Diego Department of Cognitive Science Lines: 35 In article <2007@hydra.gatech.EDU> kirlik@chmsr.gatech.edu () writes: I am looking for any pointers to research in the following two areas: 1. Exploitation of redundancy 2. Displays as external memories -------------------- There is considerable research in the perceptual literature on redundant cues. They indeed to make performance faster. I suspect any modern cog psych text will have pointers. Try the work of Wendell Garner. There is hardly any research at all (let alone model) on external memory. It is an important component of my current research, so any pointers freom readers of this newsgroup would be appreciated. I can recommend a paper by Jill Larkin (actually, the book in which this appears is also excellent. Larkin's apper contains references to other works, such as the paper she did with Simon on "A picture is worth 10,000 words" (more or less). Larkin, J. (1989). Display-based problem solving. In D. Klahr & K. Kotovsky, (Eds.), Complex Information Processing: The Impact of Herbert A. Simon. Hillsdale, NJ: Erlbaum. Another excellent paper is: Reisberg, D. (1987) External representations and the advantages of externnalizing one's thoughts. Proceedings of the of the Cognitive Science Society, Seattle, WA: Hillsdale, NJ: Erlbaum. Don Norman INTERNET: dnorman@ucsd.edu Department of Cognitive Science D-015 BITNET: dnorman@ucsd University of California, San Diego AppleLink: d.norman La Jolla, California 92093 USA [e-mail paths often fail: please give postal address and full e-mail path.]