Path: utzoo!attcan!uunet!cs.utexas.edu!mailrus!ames!decwrl!adobe!greid
From: greid@adobe.com (Glenn Reid)
Newsgroups: comp.sys.next
Subject: Re: Next Bugs
Message-ID: <1242@adobe.UUCP>
Date: 24 Sep 89 17:36:12 GMT
References: <2420@ucsfcca.ucsf.edu>
Sender: news@adobe.COM
Reply-To: greid@adobe.COM (Glenn Reid)
Organization: Adobe Systems Incorporated, Mountain View
Lines: 23

In article <2420@ucsfcca.ucsf.edu> jst@cca.ucsf.edu.UUCP (Joe Stong) writes:
  I got private mail from Avadis Tevanian, who appears to be a software
  manager at NeXT.  As it was private, I will not include it, but I will
  mention the content:  It did NOT contain either helpful suggestions or
  sympathy about my situation in maintaining a NeXT box.  It merely
  re-iterated observations that I had already made, and told me what I CANNOT
  do with the NeXT box (namely remote system administration). I'd much rather 
  be told what I *CAN* do to improve my situation.  I don't have much choice
  in doing remote system administration.

  I would expect better public relations from a NeXT employee!

It seems to me that the best public relations is the truth.  If you
don't want to hear the truth, don't blame the messenger.  There is a
lot you can do remotely to administer a NeXT machine, and some things
that you can't.  If you can't do it, you can't do it.  Nothing magic
about that.  I actually am having a hard time understanding why you
don't have physical access to the NeXT machine if you are supposedly
the systems administrator.

Just personal observations on my part, not company comment.

Glenn Reid