Path: utzoo!attcan!uunet!cs.utexas.edu!mailrus!ames!decwrl!adobe!greid From: greid@adobe.com (Glenn Reid) Newsgroups: comp.sys.next Subject: Re: Next Bugs Message-ID: <1242@adobe.UUCP> Date: 24 Sep 89 17:36:12 GMT References: <2420@ucsfcca.ucsf.edu> Sender: news@adobe.COM Reply-To: greid@adobe.COM (Glenn Reid) Organization: Adobe Systems Incorporated, Mountain View Lines: 23 In article <2420@ucsfcca.ucsf.edu> jst@cca.ucsf.edu.UUCP (Joe Stong) writes: I got private mail from Avadis Tevanian, who appears to be a software manager at NeXT. As it was private, I will not include it, but I will mention the content: It did NOT contain either helpful suggestions or sympathy about my situation in maintaining a NeXT box. It merely re-iterated observations that I had already made, and told me what I CANNOT do with the NeXT box (namely remote system administration). I'd much rather be told what I *CAN* do to improve my situation. I don't have much choice in doing remote system administration. I would expect better public relations from a NeXT employee! It seems to me that the best public relations is the truth. If you don't want to hear the truth, don't blame the messenger. There is a lot you can do remotely to administer a NeXT machine, and some things that you can't. If you can't do it, you can't do it. Nothing magic about that. I actually am having a hard time understanding why you don't have physical access to the NeXT machine if you are supposedly the systems administrator. Just personal observations on my part, not company comment. Glenn Reid