Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!cs.utexas.edu!uunet!unhd!rg
From: rg@uunet!unhd (Roger Gonzalez )
Newsgroups: comp.dcom.modems
Subject: Bloody Infotel piece of camel dung (you get what you pay for)
Message-ID: <1989Oct2.212806.27454@uunet!unhd>
Date: 2 Oct 89 21:28:06 GMT
Sender: unhd!rg@cs.utexas.edu
Reply-To: rg@unhd.UUCP (Roger Gonzalez )
Distribution: comp
Organization: Computing Information Services, UNH, Durham, NH
Lines: 20


I recently purchased an Infotel 2400XP modem from Midwest Micro.
It seemed to work OK, except that it didn't return result codes.
Well, actually, the wierd thing was that it *did* return one from
ATZ.  But nothing else.  Even after making sure that it was in noisy
mode, I tried ATS0?. Nothing. ATI. Nothing.  ATZ. 'OK'.  Wierd.
I called MM. and told them about it.  (Actually, I called them over
and over for about 3 days.. either they have only 1 line, or an
awful lot of broken products.)  They thought it was wierd too, and
told me to send it in.  After sending it in, and getting a new one
(the invoice said "BAD UART CHIP... REPLACE... SHIP TO CUSTOMER NO CHARGE")
I tried it and it did the *SAME* thing!  I'm going to call them tomorrow,
but I spent $12.50 to send the stupid thing, and they didn't do jack
shit!  I don't want to spend more money, if in actuality the MANUFACTURER
lied about the modems features.  Has anyone used one of these?  Are
they really lousy?  I suppose I could ask for an exchange with a
different (same price) brand like the Zoom MX2400 or the Smart One 2400.
Any suggestions?

-Roger