Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!uflorida!beach.cis.ufl.edu!pff
From: pff@beach.cis.ufl.edu (Pablo Fernicola)
Newsgroups: comp.sys.mac
Subject: DeskWriter Problem
Message-ID: <20951@uflorida.cis.ufl.EDU>
Date: 28 Sep 89 13:25:37 GMT
Sender: news@uflorida.cis.ufl.EDU
Reply-To: pff@beach.cis.ufl.edu (Pablo Fernicola)
Distribution: usa
Organization: UF CIS Department
Lines: 21

A friend of mine bought a DeskWriter and a Mac SE last week.  We connected the
printer, loaded the DeskWriter driver and fonts, but everytime we print, we
get a message to the effect that the printer doesn't responde.  From the Finder,
doing a Print Directory, the message says to check the connections.

Now, we tried to different cables, from different manufacturers, so the problem
is not there.  I tried the modem and printer ports by using my modem and they
are okay.  I took the system Folder out of the hard disk and went through the
installation process and nothing.  Last, my friend went to the store and got
ANOTHER DeskWriter but the problem persist.  The guy at the HP Customer
Support was very helpful but we couldn't solve the problem.

Oh yes, we did select the printer on the Chooser.

Anybody has any clues of what can be wrong (Mac, ports, software, cable,
printer, all of the above)?

Thanks!
--
pff@beach.cis.ufl.edu  Pablo Fernicola - Machine Intelligence Laboratory - UF
"If we knew how it works, it wouldn't be called research."