Path: utzoo!utgpu!watmath!att!tut.cis.ohio-state.edu!ucbvax!CC.MSSTATE.EDU!eddie
From: eddie@CC.MSSTATE.EDU (Eddie Mikell)
Newsgroups: comp.sys.apple
Subject: System 5.0 run around
Message-ID: <8908021459.AA00382@Wally.CC.MsState.Edu>
Date: 2 Aug 89 14:59:40 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 35

Yesterday (August 2) I went to a local apple dealer (BESCO in Columbus, MS)
to obtain a copy of System 5.0 for the IIGS.  I was somewhat shocked when
the dealer told me it would cost $265 for an upgrade with the manuals, and
she proceeded to tell me that the System would not be out until "late
October", and I had to buy the manuals in order to get the software.  

Well, I whipped out a copy of my apple press release to show 
her the release date, and that a software upgrade was free.

The story starts getting more interesting.  She precedes to call the
the regional manager in Memphis, TN, who tells her, no he hasn't 
received a copy, it hasn't been released, and he has heard 'there are
very minor changes between 4 and 5'.  She starts reading from the
press release (as well as from some of the notes off of info-apple).

The manager from Memphis calls the Atlanta office.  Guess what?  The
Atlanta office says no, 5 will not be released till this fall, will not
be sold without the manuals, there is no educational discount, and 
continue using 4, since there are no major changes between 4 and 5.

I still don't have a clue where to get a System 5.0 disk, how much will
it cost, or should I even keep the Apple.

It's amazing how bad the information flow is between the Apple dealers.  I
can almost understand such problems with a very small dealer in a town where
maybe, 10 or 20 IIgs are sold a year, but Atlanta?

Can anyone give me a clue on how the software should cost with the manuals,
and a person I can talk with at Apple that actually knows what is
going on?

Thanks,

Eddie H. Mikell
Mississippi State University