Path: utzoo!attcan!uunet!wuarchive!texbell!vector!telecom-gateway From: rick@uunet.uu.net (Rick Adams) Newsgroups: comp.dcom.telecom Subject: Re: Sprint Bashing Should Stop! Message-ID:Date: 15 Aug 89 16:03:23 GMT Sender: news@vector.Dallas.TX.US Organization: UUNET Communications Services, Falls Church, VA Lines: 33 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 299, message 6 of 8 Background: My Sprint bill is $30,000 - $40,000 per month. My phone bill comes in a big box with detail of every call. I have NEVER found one of those details to be a call that was not answered. I switched to Sprint because of the lousy service I got from ATT (just like you described as receiving from Sprint). I've never had that sort of problem with Sprint. I consider the offhanded and uninformed response of the moderator that "Sprint doesn't have answer supervision" to be uncalled for bashing. It is not factual and it as uncalled for. Just because they offer lousy residential service, you can't damn the entire company for it. If they happen to make a business decision to care less about residential services, than business services, fine. Don't use them from your home. However, you would be a fool to refuse to consider them for business use based on their residential services. (I use ATT at home and Sprint at work. ATT is superior with residential service and inferior with business service.) My basic complaint is that too much information on this list is either hearsay or outdated or just plain wrong. I have nothing against savaging a vendor who's screwing up (readers of comp.sys.sequent will attest to that). However, I do feel that we should be dealing in facts rather than inuendo. The amount of pro-ATT bigotry is astounding. For some reason, very little of the Sprint "information" is factual or current. This is what I object to. ---rick