Path: utzoo!attcan!uunet!cs.utexas.edu!sun-barr!apple!dlyons
From: dlyons@Apple.COM (David Lyons)
Newsgroups: comp.sys.apple
Subject: Re: New GS ROMs
Message-ID: <34110@apple.Apple.COM>
Date: 18 Aug 89 18:29:38 GMT
References: <8908181021.AA14057@trout>
Organization: Apple Computer Inc, Cupertino, CA
Lines: 32

In article <8908181021.AA14057@trout> lhaider@pro-sol.cts.com (Lawrence Haider) writes:

>[I (Dave) wrote:]
>
>>Do you want a free upgrade every time a product changes?
>>    [ ] Yes      [ ] No
>>Okay...now, what do I do with the results of this survey?
>> --Dave Lyons, Apple Computer, Inc.          |   DAL Systems

Lawrence writes:
>I think that's a little immature, and you don't want to know what I think you
>should do with that survey.  I'm sure you understand the meaning behind what
>Dan Berry said was; and the basic message that I think you'll here from nearly
>every Apple user.  In case you don't, it is "We are disappointed about the new
>upgrade!" (with a resounding"!").  Yes, count me in with the crowd!!!!!

(But maturity can get so Boring....whiiiiine. :-)

My point was that *of course* users want free or cheap upgrade paths.  But life
is complicated; I wasn't involved in the decision, and I don't know all of the
reasons there were for the decision that was reached.  (By the way, why are you
guys so sure nobody surveyed users when considering whether to provide an
upgrade path?  I have no idea if they did or not.)

 --Dave Lyons, Apple Computer, Inc.          |   DAL Systems
   AppleLink--Apple Edition: DAVE.LYONS      |   P.O. Box 875
   AppleLink--Personal Edition: Dave Lyons   |   Cupertino, CA 95015-0875
   GEnie: D.LYONS2 or DAVE.LYONS         CompuServe: 72177,3233
   Internet/BITNET:  dlyons@apple.com    UUCP:  ...!ames!apple!dlyons

   My opinions are my own, not Apple's.