Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!ukma!tut.cis.ohio-state.edu!att!cbnewsc!stuart
From: stuart@cbnewsc.ATT.COM (S. D. Ericson)
Newsgroups: comp.sys.mac
Subject: Re: Apple Color Monitor
Summary: broken tube $400
	 Hate 90-day warranty
Keywords: Static, Problem?
Message-ID: <2369@cbnewsc.ATT.COM>
Date: 11 Aug 89 13:46:48 GMT
References: <829@amc-vlsi.UUCP> <1066@adobe.UUCP>
Distribution: na
Organization: The Sage Hovel, Wheaton, IL
Lines: 44

In article <1066@adobe.UUCP>, gelphman@adobe.COM (David Gelphman) writes:
[actually, he responds: ]
>    I had this problem with the first Apple Color monitor I got which was
> in Nov. 1987 (the first crop). After a while it started making LOUD POPPING
> NOISES (with sparks) and scared the hell out of me. I took it in for service,
> they 'fixed' it. I took it home and it started doing it again. I complained
> again and they replaced the monitor. I haven't had any difficulty
> since. 
>    Better safe than sorry.
> 
> David Gelphman
> Adobe Systems Incorporated

I had this problem with my Apple color monitor as well - LOUD
popping noises that would sometimes affect the image on the screen.
I tried to examine it from a safe distance, and it seemed to be from
the tube itself.

People here on the net suggested that it might just be a short, but
it did turn out to be a broken tube.  $400!  Ouch!  There went all my
software purchases!

In any case, you shouldn't fool around with such noises in a
HIGH-voltage item like a monitor.  The first poster mentioned
applecare, so it's already paid for!  Even if you don't have
applecare, get it checked out, and save yourself
trouble later.  (Both Mac-wise and maybe health-wise)

Maybe the Sony tubes aren't so great.  But mine was one of the first
batch too.  I HATE Apple's 90-day warranty.  If I had burned it in
8-hours a day, 5 days a week for the 90-day period, they would have
had to pay for this.  But I was extremely busy by the time the
color monitors finally arrived.  A One-Year warranty would have
covered that.

Ooops.  Flame off.....

Stuart

-- 
Stuart Ericson                  AT&T Bell Laboratories    | Note: area code 312
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