Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!uwvax!werewolf!luner From: luner@werewolf.CS.WISC.EDU (David L. Luner) Newsgroups: comp.sys.ibm.pc.rt Subject: Re: IBM bug notification/update policy Message-ID: <8147@spool.cs.wisc.edu> Date: 11 Aug 89 13:57:55 GMT References: <550@pan.UUCP> <990@ks.UUCP> Sender: news@spool.cs.wisc.edu Reply-To: luner@werewolf.CS.WISC.EDU (David L. Luner) Organization: U of Wisconsin CS Dept Lines: 23 In various articles, everybody and their dog writes: > > "I'm unhappy with IBM's delivery of fixes" [ed.] > I am curious, both personally and as an IBMer, to hear what other vendors to support their code. I *don't* want this to become a "we want source" argument. Just tell me what other vendors to in an OCO (Object Code Only) environment. For example, are fixes regularly mailed? How often? Does someone provide automatic electronic fixes (e.g. call up your system and install the patch)? Do they charge for software maintenance? For what it's worth, 1. If you *mail* me, I'll summarize 2. I'll pass on the summary to IBM (though I find it hard to believe they haven't taken such a survey already) through the Market Requirement channels. [If it ends up in the circular file, at least I tried.] David Luner Systems Engineer IBM Madison 608-273-5243