Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.csd.uwm.edu!gem.mps.ohio-state.edu!tut.cis.ohio-state.edu!brutus.cs.uiuc.edu!wuarchive!texbell!vector!telecom-gateway From: morris@jade.jpl.nasa.gov (Mike Morris) Newsgroups: comp.dcom.telecom Subject: Re: Discerning Your LD Carrier Message-ID:Date: 17 Aug 89 17:27:20 GMT Sender: news@vector.Dallas.TX.US Lines: 41 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 308, message 8 of 11 In article you write: >X-TELECOM-Digest: volume 9, issue 300, message 5 of 8 >X-Originally-From: Ed Jones, National Public Radio (via John R. Covert) >[Moderator's Note: John Covert kindly passed along this note he received, >and the one following. PT] >Please, PT, don't encourage readers to dial 700-555-1212 to find out which >Default Carrier is in use on a line. I made that mistake once, and good >old Ches. & Pot. billed me $.50 for a Directory Assistance call (yes, I >know it doesn't exist, but tell that to their software). > >The correct number is 700-555- 4 1 4 1. I did the same thing a while back, not knowing any better. I received a 50 cent charge on my bill and called the business office. The conversation went something like: me: her: Well, you called 700-information... me: Please put me on hold, and try that number. her: OK her: thats not information! me: then why was I charged? her: it's a computer error. me: sounds like a programming error to me. her: same thing. You got charged. I'm going to take it off the bill. me: Thanks. her: bye I've not tried it recently to see if the data base has been fixed. I still feel that long distance information should be free to residential customers, and local should be charged _only if it is in the book_. WHy should I have to keep 4 feet of shelf space reserved for the LA phone books? ANd have to pay for the books out of my area as well? -- Mike Morris UUCP: Morris@Jade.JPL.NASA.gov #Include quote.cute.standard | The opinions above probably do not even come cat flames.all > /dev/null | close to those of my employer(s), if any.