Path: utzoo!attcan!uunet!tut.cis.ohio-state.edu!ucbvax!agate!apple!tahoe!wheeler!mikew From: mikew@wheeler.wrcr.unr.edu (Mike Whitbeck) Newsgroups: comp.sys.atari.st Subject: Re: QUESTION ABOUT SEAGATE HARD DRIVE/SUBSTN Summary: 138N Keywords: mail order burn Message-ID: <2900@tahoe.unr.edu> Date: 17 Aug 89 01:36:10 GMT References: <2516@orion.cf.uci.edu> Sender: news@tahoe.unr.edu Reply-To: mikew@wheeler.UUCP (Mike Whitbeck) Organization: DRI-WRC Reno Lines: 47 I would very much like to hear about the 138N 30Mbyte Seagate ^^^^ hard drive. I recently ordered an Atari Megafile 30 from ST-Plus (aka Zephyr Microsystems). After a month - still no drive (it was shipped but must have been lost by UPS, we'll ship another right away, oh well that one was the last and it was sold over the counter - sorry when we restock we'll rush one to you PRIORITY!, oh, er uh- we decided not to restock (meanwhile my VISA bill comes with the charge on it!), we'll refund your money less 20% (over $100!!), - you (the buyer) are responsible if you don't get the drive you ordered, UPS MAY make YOU pay for the lost drive....) * After much wasted time and desperate for a hard drive I let the owner(?) talk me into a 138N in a ICD box and a ??(BMS?) controller. WELL AM I GONNA REGTET THIS? Please let me know if you have good or bad things to say about ^^^^^^ the 138N, I gather I should be carefull about the rom serial numbers but what numbers should I look for or look-out for? ----------------------- * for the record I have purchased two color ST's and lots of software from these guy's and this is the my only really bad experience. At no time was any mention evermade of a return or restocking charge (on my first order they told me that I would get a full refund or prompt replacement/repair of damaged goods and this claim was honored on my first ST which arrived with a dead monitor). New owners? Bad day for the boss? Karma? It appears this outit does business under different rules now. * also for the record I called UPS and they said I could trace the original shipment myself IF I could get zephyr-ST/Plus' shipper no. BUT in NO CASE would UPS hold the receiver accountable for a lost/stolen/misdelivered order. Furthermore the SHIPPER chooses if hand delivery to a persononly or leave on doorstep is OK option BUT IN ANY CASE THE SHIPPER IS ALSO PROTECTED FROM LOSS- UPS WILL PAY THEM FOR THE LOST ITEM. So in no instance would Zeph/Plus be out any money. As for the trace, I have not yet received the shipper no. for Zephyr/ST-Plus but a quick check under both names show no shipments made. I'll let you good folk know how this melodrama resolves itself. mikew@wheeler.UUCP | mikew@wheeler.wrc.unr.edu