Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.csd.uwm.edu!gem.mps.ohio-state.edu!tut.cis.ohio-state.edu!brutus.cs.uiuc.edu!wuarchive!texbell!vector!telecom-gateway
From: morris@jade.jpl.nasa.gov (Mike Morris)
Newsgroups: comp.dcom.telecom
Subject: Re: Discerning Your LD Carrier
Message-ID: 
Date: 17 Aug 89 17:27:20 GMT
Sender: news@vector.Dallas.TX.US
Lines: 41
Approved: telecom-request@vector.dallas.tx.us
X-Submissions-To: telecom@eecs.nwu.edu
X-Administrivia-To: telecom-request@vector.dallas.tx.us
X-TELECOM-Digest: volume 9, issue 308, message 8 of 11

In article  you write:
>X-TELECOM-Digest: volume 9, issue 300, message 5 of 8
>X-Originally-From: Ed Jones, National Public Radio (via John R. Covert)

>[Moderator's Note: John Covert kindly passed along this note he received,
>and the one following. PT]
>Please, PT, don't encourage readers to dial 700-555-1212 to find out which
>Default Carrier is in use on a line.  I made that mistake once, and good
>old Ches. & Pot. billed me $.50 for a Directory Assistance call (yes, I
>know it doesn't exist, but tell that to their software).
>
>The correct number is 700-555- 4 1 4 1.

I did the same thing a while back, not knowing any better.
I received a 50 cent charge on my bill and called the business office.
The conversation went something like:

me: 
her: Well, you called 700-information...
me: Please put me on hold, and try that number.
her: OK

her: thats not information!
me: then why was I charged?
her: it's a computer error.
me: sounds like a programming error to me.
her: same thing.  You got charged.  I'm going to take it off the bill.
me: Thanks.
her: bye 

I've not tried it recently to see if the data base has been fixed.
I still feel that long distance information should be free to residential
customers, and local should be charged _only if it is in the book_.
WHy should I have to keep 4 feet of shelf space reserved for the LA phone
books?  ANd have to pay for the books out of my area as well?

--
Mike Morris
UUCP: Morris@Jade.JPL.NASA.gov
#Include quote.cute.standard   | The opinions above probably do not even come
cat flames.all > /dev/null     | close to those of my employer(s), if any.