Path: utzoo!utgpu!watmath!att!cbnewsl!ramesh From: ramesh@cbnewsl.ATT.COM (nallepilli.s.ramesh) Newsgroups: comp.sys.dec Subject: DEC 3100 Upgrading to Ultrix 3.1 ... HOW? Keywords: Difficulty getting the Release Notes and installation manual Message-ID: <1474@cbnewsl.ATT.COM> Date: 14 Aug 89 20:50:08 GMT Distribution: na Organization: AT&T Bell Laboratories Lines: 20 I just received my upgrade package to Ultrix-32 V3.1 on my DEC 3100 work station. The first READ THIS FIRST sheet says refer to ULTRIX-32 V3.1/ UWS V2.1 Relases Notes and installation before attempting to install! Well.. No such document came with it. All I got was a capacity upgrade installation instruction pamphlet. I call up DEC SW support and they tell me that I should have received the required installation manual, but must have been left out by accident- refer to local sales rep. The local sales rep is very courteous and promises to get the info right away. Three days later I get a priority package - again with the same capacity upgrade pamphlet. Call up sales rep again. Got a message on my answering machine saying that there are no new release notes!! I am getting thoroughly frustrated. Would some kind soul just mail me the part number for the new release manual so I can convince these sales types to order it for me? If things go on like this I may just have to switch to SUN:-) Thanks N. Ramesh ATT BELL LABS. WHIPPANY, NJ UUCP: att!harpo!ramesh PH: 201-386-2806