Path: utzoo!attcan!uunet!sco!brianm
From: brianm@sco.COM (Brian Moffet)
Newsgroups: comp.sys.amiga
Subject: Re: A1000 Rejuvenator Project (POO POO ON C-A)
Message-ID: <3166@scolex.sco.COM>
Date: 14 Aug 89 17:42:01 GMT
References: <18566.24DF49E1@cmhgate.FIDONET.ORG> <12400@s.ms.uky.edu>
Reply-To: brianm@sco.COM (Brian Moffet)
Organization: The Santa Cruz Operation, Inc.
Lines: 38

In article <12400@s.ms.uky.edu> sean@ms.uky.edu (Sean Casey) writes:
>
>You know I made several queries to Commodore about using the new chips in
>an A-1000. The replies I got said it was "impossible". I said "hey what if
>I desolder some chips and do a little dirty work". "Still impossible."
>
>As time goes on, the more dissapointed I become with Commodore-Amiga. Either
>they really don't know their machines, or they really just don't care about
>us A1000 owners.

Actually, the "problem" is much deeper than just not caring.
Commodore Tech Support is probably in the same league as all other tech
support orginizations when it comes to hardware or software.
They cannot really tell you how to do something to your machine 
that might lead to the destruction of your machine.  The main reason
for this is the infamous law-suit which people have become so
entranced with.

Now, I agree that the "This will void your warantee" should take care of
any problems.  However, if someone were to present a case to the courts
that can possibly prove that Commodore was negligent in the instructions
they provided the customer with, then C-A will have to face a large 
court cost to defend themselves.   For this reason, a large number
of corporations are not even looking for information which might
help owners if this information involves hardware or software hacking.
They have to base their fixes on the least common denominator, even
if you say that you are sufficiently talented to do the work.

This is what public domain hacks are for :-)

Just an observation of course...

brian moffet
-- 
Brian Moffet			{uunet,decvax!microsoft,ucscc}!sco!brianm
 -or-				...sco!alar!brian
"I was everything you wanted me to be.  You were afraid, I was frightening."
My fish and company have policies.  I have opinions.