Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!psuvax1!psuvm!uh2 From: UH2@PSUVM.BITNET (Lee Sailer) Newsgroups: comp.sys.amiga Subject: Re: Mail order and warranty Message-ID: <89225.115400UH2@PSUVM> Date: 13 Aug 89 15:54:00 GMT References: <89221.143815UH2@PSUVM> <5160050@hplsla.HP.COM> Organization: Penn State University - Center for Academic Computing Lines: 14 Several folks have said that Commodore dealers won't do warranty or other repairs on Amigas purchased through mail order in this thread. This is not true. They might try to discourage you, drag their feet, and otherwise growl at you, but you can probably get them to fix it. Commodore said so, right here on the net. If a dealer gives you a hard time, C A L L C O M M O D O R E ! ! and complain. They'll get on the dealers case. The one "exception" is gray market mail order, where a "dealer" buys a machine from another dealer (and the warranty clock starts ticking) and then sells the machine to you at a later time. The gray marketeer is covered by warranty, but you aren't.