Path: utzoo!utgpu!watmath!att!tut.cis.ohio-state.edu!ucbvax!agate!apple!bridge2!ngg From: ngg@bridge2.ESD.3Com.COM (Norman Goodger) Newsgroups: comp.sys.mac Subject: Re: Problems with SE/030 Message-ID: <865@bridge2.ESD.3Com.COM> Date: 15 Aug 89 00:11:56 GMT References: <125@cmdfs2.intel.com> <8400146@m.cs.uiuc.edu> Reply-To: ngg@bridge2.3Com.com (Norman Goodger) Organization: 3Com Corp., Mt. View, CA Lines: 26 In article <8400146@m.cs.uiuc.edu> gillies@m.cs.uiuc.edu writes: > >If you look at the cost of AppleCare coverage for SE/30, it is a >fortune (something like $220 for 1 year, v.s. $80 for the SE and $140 >the Mac II, university discounted). Obviously, Apple believes the >SE/030 is a risky / flakey product, and they're making the customer >pay for it. This is incorrect. Apple has always determined Applecare prices in relation to the cost of the product. the more spendy the product, the more Applecare will cost. Many of the SE30 failures reported lately are hard disk failures which Apple is replacing for FREE...If your Dealer screwed you for $$ when your SE30 HD failed...Not sure what the recourse is, there is a service notice out from Apple indicating a number of drives, 40 & 80 with a SN range will be replaced free should they fail... If you don't like Apple's policies, thats fine, just make sure that everyone knows where your coming from when you post mis-information like above.. -- Norm Goodger SysOp - MacInfo BBS @415-795-8862 3Com Corp. Co-SysOp FreeSoft RT - GEnie. Enterprise Systems Division (I disclaim anything and everything) UUCP: {3comvax,auspex,sun}!bridge2!ngg Internet: ngg@bridge2.ESD.3Com.COM