Path: utzoo!attcan!uunet!wuarchive!texbell!vector!telecom-gateway
From: rick@uunet.uu.net (Rick Adams)
Newsgroups: comp.dcom.telecom
Subject: Re: Sprint Bashing Should Stop!
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Date: 15 Aug 89 16:03:23 GMT
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Background:

My Sprint bill is $30,000 - $40,000 per month. My phone bill comes in a big
box with detail of every call. I have NEVER found one of those details
to be a call that was not answered.

I switched to Sprint because of the lousy service I got from ATT (just
like you described as receiving from Sprint). I've never had that sort
of problem with Sprint.

I consider the offhanded and uninformed response of the moderator that
"Sprint doesn't have answer supervision" to be uncalled for bashing.
It is not factual and it as uncalled for.

Just because they offer lousy residential service, you can't damn the entire
company for it. If they happen to make a business decision to care
less about residential services, than business services, fine. Don't
use them from your home. However, you would be a fool to refuse to
consider them for business use based on their residential services.

(I use ATT at home and Sprint at work. ATT is superior with residential
service and inferior with business service.)

My basic complaint is that too much information on this list is either
hearsay or outdated or just plain wrong. I have nothing against
savaging a vendor who's screwing up (readers of comp.sys.sequent will
attest to that). However, I do feel that we should be dealing in facts
rather than inuendo. The amount of pro-ATT bigotry is astounding.

For some reason, very little of the Sprint "information" is factual or
current. This is what I object to.

---rick