Path: utzoo!utgpu!watmath!att!pacbell!ames!sun-barr!newstop!sun!amdahl!dwl10
From: dwl10@uts.amdahl.com (Dave Lowrey)
Newsgroups: comp.sys.amiga
Subject: Re: Mail Order Amigas
Message-ID: 
Date: 9 Aug 89 14:41:37 GMT
References: <21231@louie.udel.EDU> <1402@bnr-fos.UUCP>
Reply-To: dwl10@amdahl.uts.amdahl.com (Dave Lowrey)
Organization: Amdahl Corporation, Houston TX
Lines: 31

In article <1402@bnr-fos.UUCP> protcoop@bnr-public.UUCP (Co-op Student) writes:
>
>Another thing with mail order and local dealers is just this:
>Why the heck should the dealer even consider servicing your mail order
>machine when you previously turned your nose up to him and did not buy
>the computer from him?  If I were the dealer, I'd tell you to send it
>back to the mail order place for service.  The way I see it you have two
>choices: (1) Buy from mail order and save a few bucks, but take your
>chances when it comes to getting service (2) spend a few extra dollars
>(very few) and buy from a local dealer and get the best service that is
>possible.  Personally I prefer (2), and I also find from experience that
>dealers tend to give better deals to regular customers, so you can end
>up saving some money in the long run.

The phrase "CBM Authorized Service Center", to me at least, means that
the dealer fixex ALL In Wartentee equiptment. Not just equiptment that
was bought from him.

The fact that CBM is lax on compensating the Dealers for the work done
should be delt with by beating on CBM, NOT denying service to someone
who deserves it. Now if the dealer wants to give priority to people who
purchased their machines from him, thats well within his rights.

For the record.... I can sympathise with the dealres. I purchased my 2500
from a local dealer, not mailorder.

-- 
"What is another word  |  Dave Lowrey    | [The opinions expressed MAY be
 for 'Thesaurus'?"     |  Amdahl Corp.   | those of the author and are not
                       |  Houston, Texas | necessarily those of his
   Steven Wright       |  amdahl!dwl10   | employer]   (`nuff said!)