Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!purdue!gatech!udel!princeton!phoenix!cognito.Princeton.EDU!bgwilkes
From: bgwilkes@cognito.Princeton.EDU (Ben Wilkes)
Newsgroups: comp.sys.mac
Subject: another HD40 bites the dust
Keywords: hard disk 40 warranty
Message-ID: <9984@phoenix.Princeton.EDU>
Date: 18 Aug 89 06:59:53 GMT
Sender: news@phoenix.Princeton.EDU
Reply-To: bgwilkes@cognito.Princeton.EDU (Ben Wilkes)
Followup-To: comp.sys.mac
Distribution: usa
Organization: Cognitive Science Lab.,  Princeton University,  Princeton,  New Jersey.
Lines: 26


"Aww," I groaned sympathetically, "look at all those poor people who bought
SE/30's, only to have the 40 Meg. hard drive refuse to spin up one fine day
shortly after the warranty expired."

"Maybe I ought to take down those affected serial numbers, and the advice of
people who have been kind enough to post their experiences to the net...Naw,
my drive works fine," I thought, "and I'm getting backup software one of these
days...and I take such good care of my Mac..."

Well, you guessed it: after booting perfectly the first every time, including 
the first two today, my SE/30 hard drive refused to spin up tonight.  The drive
light flickers once, you can hear the rpms start to climb, but it fails and
the "please insert disk" icon comes up.  Boots fine from floppy but wont recog-
nize the HD40.  I may just BARELY still be under warranty, but in the interest
of saving my files, what have other people done (bang on case, tilt machine,
etc.) which has gotten their moribundhard drive to respond?  Drastic action
may be called for here.  Also, has Apple extended the warranty on these drives?

Sorry to revive the thread, but this is inexcusable in a 3-month old 
computer and I need to know all my options.

Thanks for your patience and any advice that you can offer,

Ben Wilkes
bgwilkes@confidence.princeton.edu