Path: utzoo!utgpu!watmath!att!tut.cis.ohio-state.edu!ucbvax!CC.MSSTATE.EDU!eddie From: eddie@CC.MSSTATE.EDU (Eddie Mikell) Newsgroups: comp.sys.apple Subject: System 5.0 run around Message-ID: <8908021459.AA00382@Wally.CC.MsState.Edu> Date: 2 Aug 89 14:59:40 GMT Sender: daemon@ucbvax.BERKELEY.EDU Organization: The Internet Lines: 35 Yesterday (August 2) I went to a local apple dealer (BESCO in Columbus, MS) to obtain a copy of System 5.0 for the IIGS. I was somewhat shocked when the dealer told me it would cost $265 for an upgrade with the manuals, and she proceeded to tell me that the System would not be out until "late October", and I had to buy the manuals in order to get the software. Well, I whipped out a copy of my apple press release to show her the release date, and that a software upgrade was free. The story starts getting more interesting. She precedes to call the the regional manager in Memphis, TN, who tells her, no he hasn't received a copy, it hasn't been released, and he has heard 'there are very minor changes between 4 and 5'. She starts reading from the press release (as well as from some of the notes off of info-apple). The manager from Memphis calls the Atlanta office. Guess what? The Atlanta office says no, 5 will not be released till this fall, will not be sold without the manuals, there is no educational discount, and continue using 4, since there are no major changes between 4 and 5. I still don't have a clue where to get a System 5.0 disk, how much will it cost, or should I even keep the Apple. It's amazing how bad the information flow is between the Apple dealers. I can almost understand such problems with a very small dealer in a town where maybe, 10 or 20 IIgs are sold a year, but Atlanta? Can anyone give me a clue on how the software should cost with the manuals, and a person I can talk with at Apple that actually knows what is going on? Thanks, Eddie H. Mikell Mississippi State University