Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!usc!orion.cf.uci.edu!uci-ics!truesdel
From: truesdel@ics.uci.edu (Scott Truesdell)
Newsgroups: comp.sys.mac
Subject: Re: CODA:  a company you can trust?
Message-ID: <21277@paris.ics.uci.edu>
Date: 19 Aug 89 02:02:36 GMT
References: <89081806512516@masnet.uucp>
Sender: news@paris.ics.uci.edu
Lines: 46

david.dmytryshyn@f428.n250.z1.fidonet.org (david dmytryshyn) writes:


>5 of 6 months ago, we purchased Finale for musical DTP, thinking, well it is a 
>little expensive, but it seems to be the only tool capable of doing what it 
>does.  So after wading through the brain dead interface that they had decided 
>on, we seem to be using it somewhat efficiently.  Then comes the shocker... 
>Coda drops the price of Finale SUBSTANTIALLY.  We had purchased it for around 
>$1200CDN, the price now is $750CDN.    

I don't get it; what's so shocking? Thoughout the history of computing,
users have constantly paid a premium for being at the forefront of
technology. As the costs for development start to become assimilated by 
increased sales, prices drop. You didn't expect this? You state yourself
that you are using it effectively...


>CODA being the gracious (extreme 
>sarcasm) company that they are, has offered us the next upgrade, which they say 
>will cost $150, works out to about $190CDN, for free.  Big deal.  

It IS a big deal. Take them up on it. What do you want, a $450CDN refund
AND a free upgrade? Apple just dropped $300 from the prices of their SEs.
I think they should mail me a check for $300 and upgrade me to an SE/30
for free!


>In the letter 
>they sent they buttered us up, thanking us for being one of the earliest 
>purchasers of the product, and because of that they're going to offer us the 
>next upgrade (big $150 value) for free.  Nowhere does it mention that they've 
>dropped the price.  This is an insult to my intelligence.  Perhaps they thought 
>I'd never notice. 


>Are these people for real?  So much for the user comes first...  One letter to 
>CODA coming up.  Can hardly wait for the response... 

Oh lighten up, David! Do you really think you were treated unfairly? You
didn't seem to think so when you bought the product, which you are using
effectively. This action by Coda is completely in line with the way this
entire industry operates. I think the free upgrade is a good deal.


--
Scott Truesdell