Path: utzoo!utgpu!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!mailrus!ames!killer!vector!nobody From: kent@wsl.dec.com Newsgroups: comp.dcom.telecom Subject: Calling card silliness Message-ID:Date: 2 Dec 88 22:54:51 GMT Sender: chip@vector.UUCP Lines: 18 Approved: telecom-request@vector.uucp X-Submissions-To: telecom@bu-cs.bu.edu X-Administrivia-To: telecom-request@vector.uucp X-TELECOM-Digest: volume 8, issue 192, message 6 Three weeks ago, we moved. We moved a total of about 10 blocks; we're in the same service area (415-641, Pacific Bell), and kept the same number. Of course, I expected to be billed for the "change in service". I halfway expected to lose the pre-programmed speed dialing numbers (we did). What I didn't expect was that my calling card would stop working. Seems that any change in service causes them to cancel the current card. If you're lucky, they'll automagically order you a new one (with a different PIN) -- but usually you have to notice that your card is not working and request a new one. Of course, we found out that it wasn't working while on a trip. And there's apparently nothing that can be done in real time to re-enable the damn thing. Ten working days, indeed. Is this common to all operating companies? chris