Path: utzoo!utgpu!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!rutgers!mailrus!ames!pasteur!ucbvax!husc6!bunny!sjm0 From: sjm0@bunny.UUCP (Stu Mcgraw) Newsgroups: comp.terminals Subject: Re: HDS3200 Series Terminals Summary: HDS are junk Message-ID: <6326@bunny.UUCP> Date: 5 Dec 88 19:03:46 GMT References: <5063@brspyr1.BRS.Com> Organization: GTE Laboratories, Waltham, MA Lines: 17 In article <5063@brspyr1.BRS.Com>, craig@brspyr1.BRS.Com (J. Craig Thomas) writes: > We are considering buying some HDS3200 series terminals and would like > to know what experience others have had with them. Specifically, we > would like to know about their reliability. I can't comment on the HDS3200's specifically, but a couple of years ago we did buy about 20 HDS2000's and HDS200's. They were complete junk. Many broke within the warranty period, the rest shortly there- after. Today there are only six or so still running (most of which were repaired serveral times. Repairs were board replacments at $150- $300 a shot. HDS was completely unresponsive to our complaints. Needless to say, they get a thumbs-down from me. -- Stu -- Stuart McGraw, mcgraw@hilbert.gte.com GTE Labs, Waltham MA {hsuc6,harvard}!bunny!hilbert.gte.com!mcgraw (617) 466-2525 sjm0%gte-labs.csnet@csnet-relay