Path: utzoo!lsuc!ncrcan!hcr!miken
From: miken@hcr.UUCP (Mike Nemeth)
Newsgroups: comp.sys.atari.st
Subject: re: re: be wary of...
Message-ID: <3747@hcr.UUCP>
Date: 10 Aug 88 14:29:41 GMT
Organization: HCR Corporation, Toronto
Lines: 46

In Article 9839 of comp.sys.atari.st, lharris@utgpu.UUCP does a wonderful
job of getting the story from one side, that of MicroD's. I'd now like to
rebut and clarify some of those "facts". Since Mr Harris couldn't take the
time to mail me a reply as opposed to telling all of netland the "truth",
it's only fair I get my chance to stand on the soapbox.

1) out of warranty? Let's see, I bought it on the 25 of April, and it died
   on July 30... yup, you're right, by a whole week. My mistake. Gee, I guess
   that means that I can't get my drive fixed north of the border eh? That's
   the impression I got from MicroD. Fortunately, that isn't the truth.
   George from the UofT was kind enough to point me at some people who
   repair drives locally.

2) no receipt? wrong again. sitting right in front of me this minute. who told
   you i didn't have one? another "fact" from MicroD?

3) I don't know anything about this. The UofT computer store has been less
   then forthcoming about information concerning said drive. No documentation,
   missing software on stiffy, and no help when it came to getting either.

4) The folks at Electronic Playworld couldn't help me. They don't carry Supra
   drives anymore and all they did was point me to MicroD as somebody who
   might be able to fix the drive. Your timeline is also wrong. I called
   Electronic Playworld before I called the UofT.

5) Demanding? "Hello, I'm the owner of a dead Supra drive and I'd like to
   find out about getting it fixed" is demanding? I wish I could've taped
   her response. I'd use it to scare away seagulls.

6) I'd like to thank you for that nugget of information. It's the first I'd
   heard of it. See 3) above. Why couldn't the UofT tell me that?

7) See 6) above.

8) No comment. I'm not a retailer.

9) My supplier right or wrong eh?

If MicroD wants you to "explain" anything else, post it to alt.flame.
-- 

		Mike Nemeth
HCR Corporation, 130 Bloor St. W., Toronto, Ontario, Canada
	{utzoo,utcsri}!hcr!miken

	"more logic than Mr Spock!"