Path: utzoo!utgpu!attcan!uunet!lll-winken!lll-tis!helios.ee.lbl.gov!nosc!ucsd!rutgers!bellcore!faline!thumper!ulysses!andante!ki4pv!tanner From: tanner@ki4pv.UUCP Newsgroups: comp.unix.microport Subject: Re: Support matters Summary: once burned... twice burned... Keywords: Support is the key Message-ID: <6985@ki4pv.uucp> Date: 11 Aug 88 11:12:56 GMT References: <294@gandalf.littlei.UUCP> <236@belltec.UUCP> <6475@bcsaic.UUCP> <7337@cdin-1.uucp> Organization: CompuData Inc., DeLand Lines: 22 In article <7337@cdin-1.uucp>, fred@cdin-1.uucp (Fred Rump) writes: ) It is beyond me how so many 'experts' can continue struggling with ) software that has price as its only benefit. It's the same principle that sells lousy hardware. Some folks look at nothing but the price up front. Ultimately, it can cost a company heaps of time and money trying to nurse the product along and get some work out of it, but it's hard to explain that to the executive types. (I remember a company which found the bottom-of-the line CP/M system back in its day, called a "Superbrain", and bought several. You would not believe the money they spent trying to keep those things running, and trying to get useful work out of them \(em while the boss proclaimed how much money he saved. The producer of this dubious system changed their name yet again, so that their later product (IBM clones) wouldn't bear the same not- so-well regarded name as the "drains". Perhaps these clones are being bought by the same folks who buy \(*uPort.) -- ...!bikini.cis.ufl.edu!ki4pv!tanner ...!bpa!cdin-1!cdis-1!ki4pv!tanner or... {allegra killer gatech!uflorida decvax!ucf-cs}!ki4pv!tanner