Path: utzoo!lsuc!mnetor!utgpu!lharris From: lharris@gpu.utcs.toronto.edu (Leonard Harris) Newsgroups: comp.sys.atari.st Subject: RE: be wary of .... Message-ID: <1988Aug7.165026.10755@gpu.utcs.toronto.edu> Date: 7 Aug 88 20:50:26 GMT Distribution: na Organization: University of Toronto Computing Services Lines: 26 Checksum: 37947 A few days back a member of the net Mike Nemeth posted a very nasty article about a distributor called MicroD - who are in the Toronto area. I have dealt with them before and as such I showed them a copy of the article Mr. Nemeth had posted. Here is their version of what happened. (the reason for this is I don't think the net should be used to badmouth others for personal gain/revenge/spite!!) The story I was told was: 1) Mr. Nemeth went to U of T computer stores with his dead drive and demanded it be fixed (it was out of warranty). 2) The manager of U of T computer stores (George) called up Ann at MicroD to ask about the drive. U of T said he had no reciept and on their books it hadn't been purchased from them. 3) MicroD told george they should take it back to the retailer who sold the drive originally, or ship it to Supra himself. 4) Mr. Nemeth, having no luck at U of T, went to another store called Electronic Playworld. The same thing happened. 5) Mr. Nemeth calls up MicroD himself demanding something be done about his dead drive. The conversation in the original message is fairly accurate. 6) It turns out the drive was originally purchased from a store called SBL in toronto. They buy their drives direct from Supra in the States, not from a Canadian distributor. 7) No one knows why Mr. Nemeth didn't go to SBL in the first place. 8) MicroD DOES SUPPORT their RETAILERS very well. They are not in business to support retail customers. 9) My only affiliation with MicroD is as a satisfied customer in the past. /leonard