Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!killer!ames!ll-xn!oberon!pollux.usc.edu!papa
From: papa@pollux.usc.edu (Marco Papa)
Newsgroups: comp.sys.amiga
Subject: Re: CBM HELP!!! Dealer Problems
Message-ID: <10580@oberon.USC.EDU>
Date: 10 Jul 88 07:10:03 GMT
References: <2030082@hpcilzb.HP.COM> <261@gtss.UUCP>
Sender: news@oberon.USC.EDU
Reply-To: papa@pollux.usc.edu (Marco Papa)
Organization: Felsina Software, Los Angeles, CA
Lines: 55

In article <261@gtss.UUCP> andre@gtss.UUCP (Andre Frech) writes:
|Thank you David Masterson, Dave Scroggins, and David Whitlock for your
|feedback on these dealers.  I will pass on your comments to the appropriate
|Regional Sales Managers (thank god that none of those bad ones fall in MY
|territory! :-)
| ...
| My position as 
|southeast region education support (title is somewhat misleading) places me
|in contact with marketing, sales, field technical support, servicing, and
|the education of dealers for AR, TX, OK, LA, MS, FL, TN, NC, SC, and GA.
|If you'd like, I'll volunteer to take any dealer complaints and forward them
|to where they'll do the most good.  I promise that that won't be /dev/null
|if you mail them to the addresses below!
|
|Andre Frech                             | Commodore Business Machines
|Education Support                       | 535A Colonial Park Drive #100
|{uunet, rutgers, amiga}!cbmvax!andre    | Roswell, GA 30075
|{gatech}!gtss!andre                     | 404-587-3883 (0830-1730 EDT)

Well, what is THAT for answer? To say that there is another side of the coin,
today I went to the grand opening of the second store of "Creative Computers"
in South Bay (Lawndale, CA about an hour from Hollywood).  This is the 
second of four stores that will be opening soon in the LA area (Santa Monica
was the first, Ventura coming soon).

The stores handle ONLY Amiga software and hardware, and they stock almost
EVERYTHING that is available for the Amiga.  Their staff is curteous and
techically knowledgeable. Their prices are "mail order" prices with a store 
front support. I understand they received a prize from CBM for the "fastest
growing dealer" of the whole western region. They don't seem to have any of 
the problems that have plagued similar fast growing outlets (remember Go
Amigo?).

They are doing GREAT business (a number of Amiga 500s left the store in the
hour I was there). They assured me that they have had NO Amiga 500 that was 
DOA.  The only problem thay had was with a few monitors.

They are also being set up as an authorized repair center, with most parts 
in stock at all times (More to come).

If you are in the LA area, I suggest you check them out.  

Storefronts:

318 Wilshire Blvd., Santa Monica, CA 90401
4453 Redondo Beach Blvd., Lawndale, CA 90260

P.S.: Yes, they stock A-Talk Plus, and yes I spent a bundle there today :-)
(Gee, Harv why did you tell me about it? :-)

-- Marco Papa 'Doc'
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