Path: utzoo!utgpu!water!watmath!clyde!att!pacbell!ames!killer!elg
From: elg@killer.UUCP (Eric Green)
Newsgroups: comp.sys.amiga
Subject: Re: CBM HELP!!! Dealer Problems
Message-ID: <4724@killer.UUCP>
Date: 7 Jul 88 03:06:22 GMT
References: <3170@crash.cts.com>
Organization: The Unix(R) Connection, Dallas, Texas
Lines: 38

In message <3170@crash.cts.com>, tsouth@pro-pac.CTS.COM (Todd South) says:
>In Article: <4662@killer.UUCP> elg@killer.UUCP (Eric Green) writes:
>>> In message <2030082@hpcilzb.HP.COM>, daves@hpcilzb.HP.COM (Dave Scroggins)
>>> Will CBM be interested in getting the stores that sell their product to
>>> improve their service and educate their employees?
>> The Apple and IBM dealers generally send their employees to training
>> workshops. Remember, the dealer (or manager) is generally a
>> professional sales flak, with little computer experience, [etc..]
>Sorry, I don't think that free lunches have much to do with it.  Sufficed
>to say, you are correct in your account of the training workshops.  But I
>find that dealers which are conversant in current technology and general
>computing subjects a lot easier to work with than "Mr. Let-Me-Show-You-
>This-New-Computerl**d-Clone".

The problem is finding people with computer knowledge who can also
sell computers. For example, at one local Amiga dealer, his price on
an A-500 is $50 more than at the other local Amiga dealer, but he
provides full support, has a full service department, etc. But the
guy's a failure at selling the things -- he comes off as an arrogant
know-it-all asshole. At the other local Amiga dealership, they can
tell you a little about Leading Edge PC clones, but not much about the
Amiga. The other dealership is stocked with a professional sales
thingy.  Guess who sells more Amigas. Hint: It isn't the one with the
service department.

You have THREE Amiga dealers in your area? WOW! And I thought
Lafayette was atypical by having two Amiga dealers in a city of
100,000 (when the 2nd and 3rd largest cities in Louisiana, nearly 3
times the size, have only 1 dealer apiece). Heck, we only have a
single Apple dealer here!

Amiga dealers are hard to come by, and I suspect that Commodore isn't
interested in making it HARDER to become an Amiga dealer. 

--
Eric Lee Green    ..!{ames,decwrl,mit-eddie,osu-cis}!killer!elg
          Snail Mail P.O. Box 92191 Lafayette, LA 70509              
       MISFORTUNE, n. The kind of fortune that never misses.