Path: utzoo!attcan!uunet!portal!cup.portal.com!DMasterson From: DMasterson@cup.portal.com Newsgroups: comp.sys.amiga Subject: Commodore Support (was 2090 HDdisk.device) Message-ID: <7098@cup.portal.com> Date: 4 Jul 88 03:44:29 GMT References: <1196.AA1196@heimat> Organization: The Portal System (TM) Lines: 29 XPortal-User-Id: 1.1001.2888 In message <1196.AA1196@heimat>, sneakers@heimat.UUCP writes: >[...] So I feel >CBM is doing a *SUPER* job on supporting the AMIGA and your comments just don't >hold water. > I have seen this type of back and forth about Commodore's support now a number of times. Perhaps we can lay it to rest (at least for a good while) by getting someone from the right area in Commodore to respond (I see Dan isn't there anymore, but perhaps he'll know who I mean and can get them on the 'Net temporarily). What I was thinking was someone from Marketing and Customer Support to outline in several messages what Commodore has done/is doing to make the Amiga a front-line product AND KEEP IT THERE! Perhaps this could be on a state-by-state or region-by-region basis so people will know where to look personally and where to send people who want to know. I think we have gotten a lot of input (output?) from the TECHNICAL people at Commodore, but often this is invisible to the non-"connected" people out there (as is most noticeable by the number of new people on the net who need help with the "same old problem"). A set of messages from Marketing and Customer Support might shed a lot of light on things like dealer connections, hot-line support, book deals to document the Amiga, big-business sales, upgrade support, package deals for Amigas, unbundled equipment and software, capabilities to support large (big company) sales, what the future looks like, etc. (I'm sure I left out something). Such a set of messages would begin to show that Commodore is ready to move into the "big-time". What say you, Commodore?? David Masterson ^-^ DMasterson@cup.portal.com (@v@)=^=^=