Path: utzoo!utgpu!water!watmath!clyde!att!gargoyle!sphinx!arxt
From: arxt@sphinx.uchicago.edu (patrick  palmer)
Newsgroups: comp.sys.amiga
Subject: Re: CBM HELP!!! Dealer Problems
Summary: Family Computing Centre, a problem dealer
Keywords: dealer, bad
Message-ID: <4433@sphinx.uchicago.edu>
Date: 10 Jul 88 22:20:34 GMT
References: <3170@crash.cts.com> <4724@killer.UUCP> <7200@cup.portal.com>
Reply-To: arxt@sphinx.uchicago.edu.UUCP (patrick  palmer)
Distribution: na
Organization: U Chicago Computation Center
Lines: 25

Although I still do not see much sense of identifying bad dealers here, there
are exceptions.  Family Computing Centres, S. Orange, New Jersey was one that
was advertised here on USENET because they offered an exceptionally good trade
up deal for the B2000.  A number of us, apparently ordered mail order from
them.

I paid for a second floppy drive, and have not been able to get my 
money back after cancelling when they did not have them in stock (months ago).
They promised to refund the money ($192) "right away" after a phone call.
After a series of letters and phone calls and still no check, I made
another phone call; they said that they thought that the check 
had been sent, so they had thrown away the earlier correspondance.  They
promised to make the refund immediately if I would send them another copy. 

They sent a refund check (for an incorrect amount) a few weeks ago.  I 
deposited it and it came back "insufficient funds".  I called, and they said
that there had been a "hold of some kind" on their account, and 
their bookkeeper would send another check tomorrow.  That was on July 1, and 
still no check.  It sounds like they are bankrupt, so I caution anyone else
who is trying to do business with them.

One should not attempt to generalize about Amiga dealers from this experience.
Small business do go bankrupt at a fairly high rate.  The reason I feel that
this info should be posted here is that the dealers name came to me on USENET
 and other readers may be trying to deal with them.