Path: utzoo!utgpu!water!watmath!clyde!att!pacbell!ames!killer!elg From: elg@killer.UUCP (Eric Green) Newsgroups: comp.sys.amiga Subject: Re: CBM HELP!!! Dealer Problems Message-ID: <4724@killer.UUCP> Date: 7 Jul 88 03:06:22 GMT References: <3170@crash.cts.com> Organization: The Unix(R) Connection, Dallas, Texas Lines: 38 In message <3170@crash.cts.com>, tsouth@pro-pac.CTS.COM (Todd South) says: >In Article: <4662@killer.UUCP> elg@killer.UUCP (Eric Green) writes: >>> In message <2030082@hpcilzb.HP.COM>, daves@hpcilzb.HP.COM (Dave Scroggins) >>> Will CBM be interested in getting the stores that sell their product to >>> improve their service and educate their employees? >> The Apple and IBM dealers generally send their employees to training >> workshops. Remember, the dealer (or manager) is generally a >> professional sales flak, with little computer experience, [etc..] >Sorry, I don't think that free lunches have much to do with it. Sufficed >to say, you are correct in your account of the training workshops. But I >find that dealers which are conversant in current technology and general >computing subjects a lot easier to work with than "Mr. Let-Me-Show-You- >This-New-Computerl**d-Clone". The problem is finding people with computer knowledge who can also sell computers. For example, at one local Amiga dealer, his price on an A-500 is $50 more than at the other local Amiga dealer, but he provides full support, has a full service department, etc. But the guy's a failure at selling the things -- he comes off as an arrogant know-it-all asshole. At the other local Amiga dealership, they can tell you a little about Leading Edge PC clones, but not much about the Amiga. The other dealership is stocked with a professional sales thingy. Guess who sells more Amigas. Hint: It isn't the one with the service department. You have THREE Amiga dealers in your area? WOW! And I thought Lafayette was atypical by having two Amiga dealers in a city of 100,000 (when the 2nd and 3rd largest cities in Louisiana, nearly 3 times the size, have only 1 dealer apiece). Heck, we only have a single Apple dealer here! Amiga dealers are hard to come by, and I suspect that Commodore isn't interested in making it HARDER to become an Amiga dealer. -- Eric Lee Green ..!{ames,decwrl,mit-eddie,osu-cis}!killer!elg Snail Mail P.O. Box 92191 Lafayette, LA 70509 MISFORTUNE, n. The kind of fortune that never misses.