Path: utzoo!utgpu!water!watmath!clyde!att!pacbell!ames!killer!ninja!sys1!hal6000!trsvax!johnm
From: johnm@trsvax.UUCP
Newsgroups: comp.sys.ibm.pc
Subject: Re: Dealer won't honor warranty!
Message-ID: <216100044@trsvax>
Date: 24 Jun 88 13:21:00 GMT
References: <13718@shemp.CS.UCLA.EDU>
Lines: 11
Nf-ID: #R:shemp.CS.UCLA.EDU:13718:trsvax:216100044:000:565
Nf-From: trsvax.UUCP!johnm    Jun 24 08:21:00 1988


Most of the manuals that I've seen for perepherals that came directly from the
manufacturer (e.g. an Commodore Hard Disk Controller card for an Commodore 
machine, is my most recent example) specifically state that putting new
equipment in doesn't violate the warranty UNLESS you do not follow their
instructions to the letter or you install it incorrectly.  The person to deal
with in this case is the original equipment manufacturer, one call to them
explaining the problem and giving them the name of the dealer should "fix up"
your problem (ahem).

John Munsch