Path: utzoo!attcan!uunet!husc6!bbn!rochester!ritcv!ritcsh!steveg From: steveg@ritcsh.UUCP (in stereo where available) Newsgroups: comp.dcom.lans Subject: AT&T ISN system and self maintenance Message-ID: <3073@ritcsh.UUCP> Date: 22 Jun 88 19:49:33 GMT Reply-To: steveg@ritcsh.UUCP (Steve Good -- ISC) Organization: Rochester Institute of Technology, Rochester, New York Lines: 23 Since our ISN site has grown to eight nodes and counting our yearly maintenance costs are over $65,000. For that price I know I could buy a spare node as well as all the spare boards I would need. My problem is does anyone know if AT&T offers a board repair service. So that if I had a faulty AIM, I could swap it with my spare and send the non working AIM in for repair for a reasonable cost. If AT&T does not offer this repair service does anyone else offer a board type repair service? Don't get me wrong, we happen to have a superb AT&T service man at our site, it is just the yearly maintenance that is a killer and as our site grows so will the amount of dollars we need to dish out. Steven Good -- ___ ___ ___ Steve Good ...uunet!ccicpg!cci632!ritcsh!steveg |@/o o\@| @/- -\@ @/o o\@ Network Administrator BITNET%"SNGDCO@RITVAXD" | \ o / | / o \ \/-\/ Rochester Institute of Technology (716)475-2702 \ --- / | --- | /---\ "I hear nothing, I see nothing, I say nothing" Shultz