Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!killer!elg
From: elg@killer.UUCP (Eric Green)
Newsgroups: comp.sys.amiga
Subject: Re: 1084 monitors: Another one bites the dust ...
Message-ID: <4545@killer.UUCP>
Date: 22 Jun 88 05:54:45 GMT
References: <3040@louie.udel.EDU> <6637@cup.portal.com> <612@osupyr.mast.ohio-state.edu>
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In message <612@osupyr.mast.ohio-state.edu>, vkr@osupyr.mast.ohio-state.edu (Vidhyanath K. Rao) says:
>I guess what Commodore needs is a network of repair stations that get
>checked periodically and a feedback loop for complaints about dealers/
>repairers. This might help weed out the baddies.

Commodore has a problem -- a shortage of dealers. More stringent
standards will not help Commodore unless they offer support services,
such as employee training, to help dealers cope with such standards.
It is standard practice with most business machine manufacturers
(copiers, etc.) that their service personel attend a short course on
how to repair their machines. Are Amigas business machines? I dunno...

If Commodore is to improve its service network (which I think most of
us will agree is necessary), they'll have to use the carrot, as well
as the stick. Else, the mule is likely to just run away & leave
Commodore completely in the lurch.
--
Eric Lee Green    ..!{ames,decwrl,mit-eddie,osu-cis}!killer!elg
          Snail Mail P.O. Box 92191 Lafayette, LA 70509              
"Is a dream a lie if it don't come true, or is it something worse?"