Path: utzoo!attcan!uunet!husc6!think!ames!umd5!uflorida!usfvax2!jc3b21!fgd3
From: fgd3@jc3b21.UUCP (Fabbian G. Dufoe)
Newsgroups: comp.sys.amiga
Subject: Re: In-line assembly in Lattice C
Summary: I like Lattice support.
Message-ID: <418@jc3b21.UUCP>
Date: 22 Jun 88 22:01:32 GMT
References: <5841@bloom-beacon.MIT.EDU> <256@cadomin.UUCP> <5866@bloom-beacon.MIT.EDU>
Organization: St. Petersburg Jr. College, FL
Lines: 36

In article <5866@bloom-beacon.MIT.EDU>, rlcarr@athena.mit.edu (Rich Carreiro) writes:
> In article <256@cadomin.UUCP> filip@cadomin.UUCP (Don Filipchuk) writes:
> >  (I am a registered owner, I would think that if something had
> >   to be fixed in the compiler that I would at least be notified
> >   that fixes were available)
> I too never heard ANYTHING from Lattice about these.
> I heard of the first when Bryce posted an announcement to the net.  I
> heard of a second when a friend told me he had dloaded it.  So much
> for Lattice's customer support (are you listening John Toebes?).

     Ever stop to think how much your compiler would cost if Lattice had to
mail a notice of patches to every registered user?  The manual advises you
of the availability of the Lattice BBS.  It says:

"The LBBS is available 24 hours a day and contains:

o  General information on Lattice products.
o  Program patches which you can down-load to eliminate bugs located after
   your product was released.
o  Notification of new releases on our Current Revision List.
o  Other special information and programs for the serious user."

I think that's excellent support.  It's better than most companies provide.
Before I figured out how to use the LBBS I wrote Lattice about a problem I
was having.  They called me on the telephone, answered my question,
explained how to use the BBS, and mailed me a version of the compiler with
the latest patch applied.  How many other companies do you know of that
provide customer support that good?  By the way, I'm very happy with the C
compiler, too.

--Fabbian Dufoe
  350 Ling-A-Mor Terrace South
  St. Petersburg, Florida  33705
  813-823-2350

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