Path: utzoo!attcan!uunet!husc6!bbn!rochester!ritcv!ritcsh!steveg
From: steveg@ritcsh.UUCP (in stereo where available)
Newsgroups: comp.dcom.lans
Subject: AT&T ISN system and self maintenance
Message-ID: <3073@ritcsh.UUCP>
Date: 22 Jun 88 19:49:33 GMT
Reply-To: steveg@ritcsh.UUCP (Steve Good -- ISC)
Organization: Rochester Institute of Technology, Rochester, New York
Lines: 23

Since our ISN site has grown to eight nodes and counting our yearly
maintenance costs are over $65,000.

For that price I know I could buy a spare node as well as all the
spare boards I would need.

My problem is does anyone know if AT&T offers a board repair service.
So that if I had a faulty AIM, I could swap it with my spare and send
the non working AIM in for repair for a reasonable cost.

If AT&T does not offer this repair service does anyone else offer a
board type repair service?

Don't get me wrong, we happen to have a superb AT&T service man at
our site, it is just the yearly maintenance that is a killer and as
our site grows so will the amount of dollars we need to dish out.

Steven Good
-- 
   ___      ___     ___   Steve Good       ...uunet!ccicpg!cci632!ritcsh!steveg
|@/o o\@| @/- -\@ @/o o\@ Network Administrator         BITNET%"SNGDCO@RITVAXD"
| \ o / |  / o \   \/-\/  Rochester Institute of Technology       (716)475-2702
 \ --- /  | --- |  /---\  "I hear nothing, I see nothing, I say nothing" Shultz