Path: utzoo!utgpu!water!watmath!clyde!att!pacbell!ames!killer!ninja!sys1!hal6000!trsvax!johnm From: johnm@trsvax.UUCP Newsgroups: comp.sys.ibm.pc Subject: Re: Dealer won't honor warranty! Message-ID: <216100044@trsvax> Date: 24 Jun 88 13:21:00 GMT References: <13718@shemp.CS.UCLA.EDU> Lines: 11 Nf-ID: #R:shemp.CS.UCLA.EDU:13718:trsvax:216100044:000:565 Nf-From: trsvax.UUCP!johnm Jun 24 08:21:00 1988 Most of the manuals that I've seen for perepherals that came directly from the manufacturer (e.g. an Commodore Hard Disk Controller card for an Commodore machine, is my most recent example) specifically state that putting new equipment in doesn't violate the warranty UNLESS you do not follow their instructions to the letter or you install it incorrectly. The person to deal with in this case is the original equipment manufacturer, one call to them explaining the problem and giving them the name of the dealer should "fix up" your problem (ahem). John Munsch