Path: utzoo!utgpu!water!watmath!clyde!att!osu-cis!tut.cis.ohio-state.edu!rutgers!rubbs1!Mark_Medici
From: Mark_Medici@rubbs1.UUCP (Mark Medici)
Newsgroups: comp.sys.ibm.pc
Subject: WARNING!
Message-ID: <57.22A30A7B@rubbs1.UUCP>
Date: 31 May 88 15:34:49 GMT
Organization: FidoNet node 107/330
Lines: 34

RE:   SUPERSOFT, INC.  of Champaign, IL.
 
A warning to anyone considering the purchase of ANY product from
SuperSoft, Inc.
 
Based on my experience with the products and employees of SuperSoft,
I STRONGLY WARN you to AVOID SuperSofts products AT ALL COSTS for
the following reasons:
 
  o   SuperSoft provided FALSE and MISLEADING statements about the
      capabilities and functions of its products in advertisements
      and product information flyers.
  o   SuperSoft's sales and marketing personell also provided false
      information and made unfulfilled promises.
  o   SuperSoft's technical support staff are unconcerned with the
      problems and complaints of its customers.
  o   SuperSoft's employees are interested only in selling products;
      once I bought the product, they wouldn't answer my phone calls
      or letters.
 
My experince began in October 1987 with the purchase of Service
Diagnostics software.  This package did not, and still does not
perform all the functions it was advertised as doing.  I have called
SuperSoft more than 20 times, and have sent letters.  SuperSoft
has never returned my phone calls or responded to my letters.  I
have full documentation to this effect.  I will make all my notes
available to you, just send a S.A.S.E. to:
 
     RUTGERS UNIVERSITY - Cook College
     BIO/AG ENG - College Farm Road
     New Brunswick, NJ 08903
     Attn: Mark Medici - Microcomputer Analyst.