Path: utzoo!utgpu!water!watmath!clyde!bellcore!rutgers!cmcl2!phri!roy From: roy@phri.UUCP (Roy Smith) Newsgroups: comp.sys.mac Subject: Perhaps something really *is* amis a Jasmine. Message-ID: <3328@phri.UUCP> Date: 31 May 88 15:34:42 GMT Organization: Public Health Research Institute, NYC, NY Lines: 31 A couple of weeks ago, somebody flamed Jasmine for cashing their check and then claiming that they never got the order in the first place. I came to Jasmine's rescue saying that we've done a lot of business with them and never had any problem. At the time I suggested that it must have been a fluke; even the best run business offices will occasionally loose a piece of paperwork. Well, I guess it's time for me to retract my defense. They just did exactly the same thing to us. We sent them an order a couple of weeks ago with a check enclosed. When we hadn't gotten the drive by last Friday, we called them up and asked where it was; they said they were waiting to get the check. My initial reaction was to fume at *our* business office for neglecting to include the check with the order like they were supposed to until it turned out that not only did Jasmine get the check, but they cashed it too. Harumph! Conclusion. Jasmine started out as a good company to do business with. They offered a good product at a price that couldn't be beat. Now, it looks like they've grown too fast. Not only have they raised their prices but quality of service seems to have dropped as well. If Jasmine expects to stay around, they had best get their act together, and quick. Hey Jasmine, you guys read the net? You've certainly lost a good source of word-of-mouth advertising and you've come damn close to loosing a loyal customer (PHRI has probably done close to $10k of Jasmine business in the past year or so) as well. -- Roy Smith, System Administrator Public Health Research Institute 455 First Avenue, New York, NY 10016 {allegra,philabs,cmcl2,rutgers}!phri!roy -or- phri!roy@uunet.uu.net