Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Path: utzoo!mnetor!uunet!seismo!mimsy!umd5!umbc3!jeff
From: jeff@umbc3.UMD.EDU (Jeffrey Burgan)
Newsgroups: comp.protocols.tcp-ip
Subject: Re: Wollongong TCP/IP for VAX/VMS
Message-ID: <432@umbc3.UMD.EDU>
Date: Sun, 12-Jul-87 17:34:54 EDT
Article-I.D.: umbc3.432
Posted: Sun Jul 12 17:34:54 1987
Date-Received: Mon, 13-Jul-87 04:11:06 EDT
References: <12316245218.8.MRC@PANDA>
Reply-To: jeff@umbc3.umd.edu (Jeffrey Burgan)
Distribution: world
Organization: University of Maryland, Baltimore County
Lines: 32

In article <12316245218.8.MRC@PANDA> MRC@PANDA.COM (Mark Crispin) writes:
>
>     I received my nth bug report from a Wollongong site today complaining
>that mail didn't work between them and a DEC-20.
>
>     The problem is, of course, that the Wollongong software simply does
>not work ... and that Wollongong simply does not care.

   We have been running Wollongong's software for 2 years and have 
never experienced any problems sending to a TOPS-20 machine.
This is not to say that mail always makes it through the first time,
but remember we are talking about the Internet. For a resolution to 
most problems, people should possibly look no further than
there own systems to make sure they have configured them correctly
and that nothing has "mysteriously" changed. Set-up changes do not
constitute a software bug. 
  
   All that you have accomplished with this article is to 
misrepresent the facts. If people are really reporting bugs to you,
would it not be more productive (both to you and us) to report
it so that if there is a bug, it can be fixed? If you call them
and tell them something is not working, they will at least work with
you to solve the problem. Simply, my Wollongong software DOES work.
 
   In the past 2 years, I have made my criticism of the software
known to them, bugs and all. Although not perfect, their
software and support have improved greatly over the last year, and 
they have worked with me through several bugs and/or software 
modifications. 
What would you have VMS user's use?