Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!lll-lcc!ames!ucbcad!ucbvax!CUVMA.BITNET!POSTMAST From: POSTMAST@CUVMA.BITNET Newsgroups: comp.os.vms Subject: Re: Returned Network Mail;Message-ID: <8707170427.AA13961@ucbvax.Berkeley.EDU> Date: Mon, 13-Jul-87 08:25:00 EDT Article-I.D.: ucbvax.8707170427.AA13961 Posted: Mon Jul 13 08:25:00 1987 Date-Received: Sat, 18-Jul-87 11:22:55 EDT Sender: daemon@ucbvax.BERKELEY.EDU Distribution: world Organization: The ARPA Internet Lines: 59 Received: by CUVMA (Mailer X1.24) id 2700; Sun, 12 Jul 87 04:40:26 EDT Received: from CUCCVX(POSTMAST) by CUVMA (Mailer X1.24) id 2699; Sun, 12 Jul 87 04:40:25 EDT Date: Sun, 12-JUL-1987 04:37 EST From: Subject: Returned Network Mail To: MAILER@CUVMA ReSent-Date: Sun, 12 Jul 87 04:40:25 EDT ReSent-From: Network Mailer ReSent-To: POSTMAST@CUVMA Your mail is being returned to you. Reason for return is: %MAIL-E-NOSUCHUSR, no such user MRGNAIR at node CUCCVX Returned mail follows: ------------------------------ Received: From CUVMA(MAILER) by CUCCVX with RSCS id 2695 for MRGNAIR@CUCCVX; Sun, 12-JUL-1987 04:37 EST Received: from CUVMA.COLUMBIA.EDU by CUVMA.COLUMBIA.EDU (Mailer X1.24) with BSMTP id 2694; Sun, 12 Jul 87 04:40:11 EDT Received: from CU20B.COLUMBIA.EDU by CUVMA.COLUMBIA.EDU on 07/12/87 at 04:40:11 EDT Received: from KL.SRI.Com by CU20B.COLUMBIA.EDU with TCP; Sun 12 Jul 87 04:40:45-EDT Received: from ucbvax.Berkeley.EDU by KL.SRI.COM with TCP; Thu 9 Jul 87 09:34:49-PDT Received: by ucbvax.Berkeley.EDU (5.58/1.27) id AA21547; Thu, 9 Jul 87 07:38:31 PDT Received: from USENET by ucbvax.Berkeley.EDU with netnews for info-vax@kl.sri.com (info-vax@kl.sri.com) (contact usenet@ucbvax.Berkeley.EDU if you have questions) Date: 8 Jul 87 19:35:42 GMT From: newton.physics.purdue.edu!pur-phy!mrstve!mdbs!jon@ee.ecn.purdue.edu (Jon D. Reid) Organization: Micro Database Systems, Inc., Lafayette IN Subject: Re: DEC phone support (was Re: C ON VMS) Message-Id: <386@mdbs.UUCP> References: <1050@aldebaran.UUCP>, <14344@teknowledge-vaxc.ARPA> Sender: info-vax-request@kl.sri.com To: info-vax@kl.sri.com In article <14344@teknowledge-vaxc.ARPA> mkhaw@teknowledge-vaxc.ARPA (Michael Khaw) writes: >in article <1050@aldebaran.UUCP>, jimp@cognos.uucp (Jim Patterson) says: >> >>[mentions that DEC phone support only recognizes 3 "designated names" ] >> I've heard that there are . . . a number of designates named Mickey Mouse ... > >Yes, but what happens when . . . all the support people are busy and >they have to call back? How do you tell which Mickey Mouse in your >organization called them? > In our company we have one person who is the official DEC Support "contact"; if I have a problem I describe it to him and he calls it in (he knows the magic numbers they want and all that). He tells DEC Support to ask for me (my unregistered, for-real name) when they call back (they *always* call back), and we've had no problems. ------ End of forwarded mail by POSTMAST@CUVMA.