Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!husc6!cfa!ward From: ward@cfa.harvard.EDU (Steve Ward) Newsgroups: comp.dcom.lans Subject: Re: Smart Ethernet boards Message-ID: <624@cfa.cfa.harvard.EDU> Date: Fri, 17-Jul-87 18:17:31 EDT Article-I.D.: cfa.624 Posted: Fri Jul 17 18:17:31 1987 Date-Received: Sat, 18-Jul-87 17:03:13 EDT References: <283@sering.cwi.nl> <8212@utzoo.UUCP> <8255@utzoo.UUCP> <2503@catuc.UUCP> Organization: Harvard-Smithsonian Ctr. for Astrophysics Lines: 18 Summary: Excelan Customer Support Recently a new round of communications with Excelan has been opened to address the technical problems I previously reported with the VMS Qbus Excelan Exos TCP/IP product. Trying to be optimistic, I hope this new round of discussions will result in a more satisfactory outcome for all parties. Since I had expressed concerns about the Excelan product and their handling of our customer complaints, I feel it only fair to say that Excelan has called me to request a "fresh look" at our concerns. I might add that I think this new response is a direct result of others calling Excelan. I'll post the results of this "fresh look" when they become apparent. Steven Ward Harvard-Smithsonian Observatory {seismo, ihnp4}!harvard!cfa!ward (617)495-7201