Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!rutgers!mit-eddie!genrad!decvax!ucbvax!CUCEVX.BITNET!SYSTEM From: SYSTEM@CUCEVX.BITNET Newsgroups: comp.os.vms Subject: 3rd Party Field Service question Message-ID: <8707231751.AA27718@ucbvax.Berkeley.EDU> Date: Thu, 23-Jul-87 13:51:44 EDT Article-I.D.: ucbvax.8707231751.AA27718 Posted: Thu Jul 23 13:51:44 1987 Date-Received: Sat, 25-Jul-87 07:59:02 EDT Sender: daemon@ucbvax.BERKELEY.EDU Distribution: world Organization: The ARPA Internet Lines: 22 We are currently considering going to McDonnell Douglas field for hardware service on computers here at Columbia University's Engineering School. We have a variety of vendors that McDonnell Douglas has claimed they can service: DEC VAX's and 20's, SUN, Silicon Graphics IRIS's, HP, etc. There is enough equipment here for McDonnell Douglas to have "resident" service personel on campus. Most current hardware contracts are with the vendor's field service. We are looking to save some $'s as well as possibly improve service. I would like to get comments from those of you that may have had experience with McDonnell Douglas (good and bad). Any comments on alternate 3rd party service organizations would also be appreciated. Thanks in advance, Holt Farley Department of Civil Engineering Columbia University system@cucevx.civil.columbia.edu (ARPAnet) system@cucevx (BitNet)