Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!gatech!bloom-beacon!think!ames!sdcsvax!sdcc6!sdacs!wade From: wade@sdacs.ucsd.EDU (Wade S. Blomgren) Newsgroups: comp.sys.mac Subject: SE display bug survey results (medium long) Message-ID: <409@sdacs.ucsd.EDU> Date: Fri, 17-Jul-87 13:51:06 EDT Article-I.D.: sdacs.409 Posted: Fri Jul 17 13:51:06 1987 Date-Received: Sat, 18-Jul-87 16:51:31 EDT Organization: UCSD Academic Computing Services Lines: 71 [] I have recieved about 25 responses to my survey on Macintosh SE display problems. Unfortunately I neglected to ask which model of SE each person had, so it is hard to draw conclusions about whether the problem (wiggle in the display) is associated with the dual floppy model or the hard disk model. The relevant responses were as follows: Wiggle (y/n)? # of Machines Quotable Quotes -------------- -------------- ------------------ No 1 "..does not exhibit this obnoxious behavior" ? 1 "..I am blurry eyed when I use it so I can't tell" No 1 Yes 1 "dealer says they are all like that" No 1 No 1 "20 MB model" No 1 "try calling Apple directly from work" No 1 "my only complaint is the awfully annoying fan" Yes 7 "they all wiggle or jump up and down a little...it's really sad, it shouldn't be so messy" Yes 1 "now that you mention it, there is a wiggle, you just ruined it for me." No 1 "You should not be forced to accept this in a new machine" Yes 1 "never noticed it until you mentioned it.. another swell 'improvement'..disgusted" Yes 2 "must be a problem in the new power supply. probably the cathode voltage for the crt. No 1 No 1 "steady as a rock..no way is the jitter 'normal'" No 2 "good luck - sounds like you could use it" ? 1 "hardly any noticable jiggle" [how much is hardly any? wb] No 1 "if it is, my 512 must have been doing it too...I don't notice anything different" Yes 3 "this problem bugs me alot but nobody seems to care...I hope you stir up some concern" No 1 ----------------------------------------------------------------------------- Hmm. The bad ones seem to come in batches. I have observed 4 out of 4 Wigglers. The survey results, not including my 4: Total Wigglers:15 Total Steady: 12 Not Sure: 2 So, there is a problem. Some people are upset. Our bookstore is about to become a service center so I guess if there is an adjustment that can be made I will take my machine in again and let the novice tech play with it. I don't know if they will give me another exchange. I don't know if another exchange will work. Do the hardware persons on the net think this problem might be adjusted out? Does Apple acknowledge the problem?? I just read in MacWeek that there have been complaints about SE displays, but that the clamor over the fan is much bigger, and Apple is denying the fan is a problem. I personally could not care less about the fan, as other things around me make noise as well, most of them more noise than the fan. What I do care about is that I am afraid the wiggling display will give me a headache, reduce my enjoyment of the machine, and my productivity, and the dealer can't help me since all the machines he gets are doing this. How should I approach finding a solution? Or do I just suck it up and live with it. This topic is now open for discussion. Wade Blomgren UCSD Academic Computing ...sdcsvax!sdacs!wade or wade@sdacs.ucsd.edu