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From: dr@ski.UUCP (David Robins)
Newsgroups: comp.sys.apple
Subject: Re: Responsiveness (Is Apple just another IBM?)
Message-ID: <987@ski.UUCP>
Date: Wed, 22-Jul-87 14:26:47 EDT
Article-I.D.: ski.987
Posted: Wed Jul 22 14:26:47 1987
Date-Received: Fri, 24-Jul-87 06:08:15 EDT
Reply-To: dr@unix.UUCP (David Robins)
Organization: Smith-Kettlewell Institute, S.F., CA.
Lines: 33

In article <> masticol@topaz.rutgers.edu (Stephen P. Masticola) writes:
>
>I just found out the following from sunny Cupertino:
.
.
.
>  I also choose never
>  to buy any Apple product again, if I can get a substitute with
>  schematics. Apple produces some very fine items, but "the rest of
>  us" are not all technological dummies and should not be treated as
>  such. I resent their IBM-ish treatment of customers as money-laden
>  idiots who don't have the right to state their ideas and
>  suggestions.

Here, here.  I have had similar run-ins with Apple, and I get the
usual "go to your local dealer" as the only response, a useless
suggestion.  While I like having all Apple major components just for
the visual compatibility, and the relatively good (older) manuals, it
does leave something to be desired.  

I mention the older manuals, because in the case of the Super Serial
card in particular, the new manual contains MUCH less technical
information.
-- 
====================================================================
David Robins, M.D. 
Smith-Kettlewell Eye Research Foundation
(previously known as: Smith-Kettlewell Institute of Visual Sciences)
2232 Webster St; San Francisco CA 94115
415/561-1705 (voice)
			{ihnp4,qantel,dual}!ptsfa!ski!dr

The opinions expressed herein do not reflect the opinion of the Institute!