Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!uunet!seismo!mimsy!umd5!umbc3!jeff From: jeff@umbc3.UMD.EDU (Jeffrey Burgan) Newsgroups: comp.protocols.tcp-ip Subject: Re: Wollongong TCP/IP for VAX/VMS Message-ID: <432@umbc3.UMD.EDU> Date: Sun, 12-Jul-87 17:34:54 EDT Article-I.D.: umbc3.432 Posted: Sun Jul 12 17:34:54 1987 Date-Received: Mon, 13-Jul-87 04:11:06 EDT References: <12316245218.8.MRC@PANDA> Reply-To: jeff@umbc3.umd.edu (Jeffrey Burgan) Distribution: world Organization: University of Maryland, Baltimore County Lines: 32 In article <12316245218.8.MRC@PANDA> MRC@PANDA.COM (Mark Crispin) writes: > > I received my nth bug report from a Wollongong site today complaining >that mail didn't work between them and a DEC-20. > > The problem is, of course, that the Wollongong software simply does >not work ... and that Wollongong simply does not care. We have been running Wollongong's software for 2 years and have never experienced any problems sending to a TOPS-20 machine. This is not to say that mail always makes it through the first time, but remember we are talking about the Internet. For a resolution to most problems, people should possibly look no further than there own systems to make sure they have configured them correctly and that nothing has "mysteriously" changed. Set-up changes do not constitute a software bug. All that you have accomplished with this article is to misrepresent the facts. If people are really reporting bugs to you, would it not be more productive (both to you and us) to report it so that if there is a bug, it can be fixed? If you call them and tell them something is not working, they will at least work with you to solve the problem. Simply, my Wollongong software DOES work. In the past 2 years, I have made my criticism of the software known to them, bugs and all. Although not perfect, their software and support have improved greatly over the last year, and they have worked with me through several bugs and/or software modifications. What would you have VMS user's use?