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From: wade@sdacs.ucsd.EDU (Wade S. Blomgren)
Newsgroups: comp.sys.mac
Subject: SE display bug survey results (medium long)
Message-ID: <409@sdacs.ucsd.EDU>
Date: Fri, 17-Jul-87 13:51:06 EDT
Article-I.D.: sdacs.409
Posted: Fri Jul 17 13:51:06 1987
Date-Received: Sat, 18-Jul-87 16:51:31 EDT
Organization: UCSD Academic Computing Services
Lines: 71

[]

I have recieved about 25 responses to my survey on Macintosh SE display 
problems.  Unfortunately I neglected to ask which model of SE each person had, 
so it is hard to draw conclusions about whether the problem (wiggle in the 
display) is associated with the dual floppy model or the hard disk model.

The relevant responses were as follows:

Wiggle (y/n)?     # of Machines     Quotable Quotes 
--------------    --------------    ------------------
No                  1               "..does not exhibit this obnoxious behavior"
?                   1               "..I am blurry eyed when I use it so I 
                                     can't tell"
No                  1
Yes                 1               "dealer says they are all like that"
No                  1
No                  1               "20 MB model"
No                  1               "try calling Apple directly from work"
No                  1               "my only complaint is the awfully annoying
                                     fan"
Yes                 7               "they all wiggle or jump up and down a
                                     little...it's really sad, it shouldn't be
                                     so messy"
Yes                 1               "now that you mention it, there is a wiggle,                                     you just ruined it for me."
No                  1               "You should not be forced to accept this in
                                     a new machine"
Yes                 1               "never noticed it until you mentioned it.. 
                                     another swell 'improvement'..disgusted"
Yes                 2               "must be a problem in the new power supply.
                                     probably the cathode voltage for the crt.
No                  1
No                  1               "steady as a rock..no way is the jitter 
                                     'normal'"
No                  2               "good luck - sounds like you could use it"
?                   1               "hardly any noticable jiggle" [how much is
                                     hardly any? wb]
No                  1               "if it is, my 512 must have been doing it
                                     too...I don't notice anything different"
Yes                 3               "this problem bugs me alot but nobody seems
                                     to care...I hope you stir up some concern"
No                  1
-----------------------------------------------------------------------------
Hmm. The bad ones seem to come in batches. I have observed 4 out of 4 Wigglers.
The survey results, not including my 4: 

Total Wigglers:15
Total Steady:  12
Not Sure:       2 

So, there is a problem. Some people are upset. Our bookstore is about to 
become a service center so I guess if there is an adjustment that can be
made I will take my machine in again and let the novice tech play with it. 
I don't know if they will give me another exchange. I don't know if another 
exchange will work. Do the hardware persons on the net think this problem 
might be adjusted out? Does Apple acknowledge the problem?? I just read in 
MacWeek that there have been complaints about SE displays, but that the 
clamor over the fan is much bigger, and Apple is denying the fan is a 
problem. I personally could not care less about the fan, as other things 
around me make noise as well, most of them more noise than the fan. 

What I do care about is that I am afraid the wiggling display will give
me a headache, reduce my enjoyment of the machine, and my productivity, and
the dealer can't help me since all the machines he gets are doing this.
How should I approach finding a solution? Or do I just suck it up and
live with it. This topic is now open for discussion.

Wade Blomgren
UCSD Academic Computing
...sdcsvax!sdacs!wade or
   wade@sdacs.ucsd.edu