Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!uwvax!gumby!bezanson From: bezanson@gumby.WISC.EDU (Brian Bezanson) Newsgroups: comp.sys.mac Subject: Re: Some End-of-year Thank-Yous for the Mac community Message-ID: <490@gumby.WISC.EDU> Date: Thu, 18-Dec-86 00:33:20 EST Article-I.D.: gumby.490 Posted: Thu Dec 18 00:33:20 1986 Date-Received: Thu, 18-Dec-86 07:22:20 EST References: <177@oracle.tc.fluke.COM> <927@gould9.UUCP> Organization: Manta Software Corporation Lines: 34 Summary: Icon Review is not bad. In article <927@gould9.UUCP>, joel@gould9.UUCP (Joel West) writes: > Just a comment on mail-order houses from something I heard second-hand > regarding supplier relations. ^^^^^^^^^^^ Second opinion is often wrong (and maybe it was somebody elses 2nd time to). We all seen the experiments of passing a message verbally down a line and how much it changes. > MacConnection always pays, is very timely, businesslike, and easy > to deal with. Icon Review is not. I have had good success with MacConnection (when I can get through on the phone) and I have also had great service with Icon Review. I think most problems with mail order companies actually customer errors. When you make an order, check to make sure they have the item in stock, price, shipping methods and costs. I have had perfect service from Icon Review in 6 different orders. The complaints I have heard against them involve vaporware products in their catalog. They are the only ones I know of to actually have a catalog. Publishing a catalog means having deadlines for products to be included - who knows if the Christmas catalog made in the Fall, will be shipping every program mentioned in it. I think it is better to carry to many products than to few. I have nothing but very good praise for all the Mac mail-order houses. I have ordered from Mac Connection, Icon Review, Programs Plus, and ComputerWare. I have had no problems and have waited at most 14 days for any product. [ Disclaimer: I have no relation to any of the above suppliers except being a satisfied customer of all of them. ] -- Brian Bezanson {seismo,ihnp4,allegra,topaz,harvard}!uwvax!gumby!bezanson Manta Software Corp. bezanson@gumby.wisc.edu