Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!mnetor!seismo!lll-crg!ames!ucbcad!ucbvax!hplabs!tektronix!tekgen!tekred!mikec From: mikec@tekred.UUCP (Mike Combs) Newsgroups: comp.sys.mac Subject: Re: MacApp Sources... Message-ID: <880@tekred.UUCP> Date: Fri, 12-Dec-86 21:46:19 EST Article-I.D.: tekred.880 Posted: Fri Dec 12 21:46:19 1986 Date-Received: Tue, 16-Dec-86 00:28:51 EST References:<374@apple.UUCP> Reply-To: mikec@tekred.UUCP (Mike Combs) Organization: Tektronix, Inc., Beaverton, OR. Lines: 37 In article <374@apple.UUCP> dgold@apple.UUCP (David Goldsmith) writes: >In article rs4u#@ANDREW.CMU.EDU (Richard Siegel) writes: >>cannot afford that. I'm a Certified Developer, which costs nothing. I have >>received monthly mailings from Apple, lately containing Technotes, but thsoe >>are available just about anywhere. (They are freely distributed, yes?) >>Otherwise, the advantages are nil. > >Certified developers (and it does indeed cost nothing to become one) are also >entitled to technical support via e-mail (MCI). Certified developers also >get discounts on Apple equipment. Only Registered Developers get telephone >technical support. >-- >David Goldsmith >Apple Computer, Inc. I've found Apple's technical support through MCI to be very useful, indirectly, and directly. Indirectly, because writing down the problem to send to Apple forces you to concretely identify it. More than once, the process of describing the problem has led to it's solution before I e-mailed off the question. Directly, because Apple replies in a day or so. Their MCI support is much better than many outfit's telephone support. You don't have to explain the problem to five people before you reach the right one. You don't have to call them back when they forget to call you back. And you don't wait on the tech-line hold for 1/2 an hour. ..mac <- These were my initials before Apple borrowed them. But I don't mind. But perhaps you should copyright your initials before it's too late. :-) -- ----- Mike A. Combs -------------------------------------------------- ^--the "A" is for: "Accidently erased the files" GEnie: mike.combs MCI: m.combs tektronix!tekgen!tekred!mikec