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Path: utzoo!linus!decvax!bellcore!petrus!scherzo!allegra!alice!ark
From: ark@alice.UucP (Andrew Koenig)
Newsgroups: net.audio
Subject: Re: mail order experiences...(or pay allot and wait along time)
Message-ID: <4526@alice.UUCP>
Date: Wed, 6-Nov-85 11:00:42 EST
Article-I.D.: alice.4526
Posted: Wed Nov  6 11:00:42 1985
Date-Received: Fri, 8-Nov-85 20:12:26 EST
References: <606@bonnie.UUCP>
Organization: Bell Labs, Murray Hill
Lines: 12

When you order something by phone to be shipped, FTC regulations
require the seller to get the merchandise to you within 30 days
after you placed the order.  If they can't, they must so inform
you within the 30 days and give you a way of canceling the order
without penalty, and without having to pay for postage or for a
telephone call.  If you don't tell them whether to cancel the
order, and they can't ship within a second 30 days, they must
cancel it and refund your money.

In practice, I'm not sure what you can do to someone who violates
these regs, but I expect that a certified letter to them with
a copy to the FTC would work wonders.