Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.2 9/12/84; site aero.ARPA
Path: utzoo!watmath!clyde!cbosgd!ihnp4!mhuxn!mhuxr!mhuxt!houxm!vax135!cornell!uw-beaver!tektronix!hplabs!sdcrdcf!trwrb!trwrba!aero!sinclair
From: sinclair@aero.ARPA (William S. Sinclair)
Newsgroups: net.micro.pc
Subject: Terrible service from Microsoft
Message-ID: <433@aero.ARPA>
Date: Thu, 12-Sep-85 20:50:13 EDT
Article-I.D.: aero.433
Posted: Thu Sep 12 20:50:13 1985
Date-Received: Thu, 19-Sep-85 06:04:01 EDT
Reply-To: sinclair@aero.UUCP (William S. Sinclair)
Organization: The Aerospace Corp., El Segundo, CA
Lines: 12


I was trying to get a simple question answered about their compiler, so I
called their support number. I was put on hold for 45 minutes, listening to
that dippy music, before someone answered.

Is there any way we can put pressure on them to improve their service?

P.S. The Leahy Fortran is much better, and they almost always answer the
phone in a few rings. Sometimes, Tom Leahy answers!!

                                      Bill S.