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From: PMANERA%NYBVX1.BITNET@WISCVM.ARPA
Newsgroups: fa.info-vax
Subject: VAX Memory
Message-ID: <8509190121.AA08097@UCB-VAX.ARPA>
Date: Wed, 18-Sep-85 22:35:16 EDT
Article-I.D.: UCB-VAX.8509190121.AA08097
Posted: Wed Sep 18 22:35:16 1985
Date-Received: Fri, 20-Sep-85 04:47:34 EDT
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We upgraded our 780 from 4 megs of the old C-controller memory to 8 megs of
E-controller memory using all EMC hardware, i.e. memory, controller, backplane,
and power supply (they swap parts in the DEC memory power-supply box).  DEC
field service was on-site for the swap, but not "officially", if you will.

DEC does have an on-going relationship with EMC - both in and out of court.
Here in New York, field service WILL maintain EMC boards.  But given EMC's
responsivness, we cut a special labor-only contract against the
controller/backplane and "first board" of EMC memory.  This was just to
avoid any possible finger-pointing should there be problems.  I don't know
that this is any kind of policy, but DEC has made it one here in New York,
at our Center, if no where else.

As to cost, EMC's was very competitive.  We had purchased other memory from
Trendata (Standard Memories) with some success also, but EMC's prices were
better.  I've had one problem with one board since installation.  I started
logging soft errors, called EMC, they sent a new board out over night, I
swapped it in the next day, and that was that.

I recommend it.

Peter Manera
NYU - (212) 285-6184