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Path: utzoo!watmath!clyde!cbosgd!ihnp4!ihuxe!chrz
From: chrz@ihuxe.UUCP (p. chrzanowski)
Newsgroups: net.consumers,net.video
Subject: Consumer Electronics Repair
Message-ID: <1220@ihuxe.UUCP>
Date: Thu, 19-Sep-85 12:17:59 EDT
Article-I.D.: ihuxe.1220
Posted: Thu Sep 19 12:17:59 1985
Date-Received: Fri, 20-Sep-85 05:23:30 EDT
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Xref: watmath net.consumers:3009 net.video:1525

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My Sanyo VCR recently died.  Since I have repaired VCRs before,
I felt competent to fix my own (I'd better: it was purchased from
a catalog store that has zero interest in service, even though the
word "service" appears in the name of the store).  In order to
fix something like this, it is necessary to have a schematic and
a source for parts.
	I called Sanyo (America) in New Jersey.  They said that
I would have to get whatever I wanted from one of their distributors.
I called the Sanyo distributor nearest to me, Fidelitone, at
312-640-2441.  They said that the manual I wanted was available
only in microfiche, which I found hard to believe.  I then called
another Sanyo distributor, this time in New York (800-221-0686);
I was told that the microfiche was only for parts listings but
that the manual I wanted was "out of print" and would not be
available for at least 3 months.
	Although this is a low-end VCR, it was not so cheap
that I would want to consider it disposable -- as it must be
if the manufacturer cannot or will not provide the information
and parts necessary to repair it.