Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.3 4.3bsd-beta 6/6/85; site ptsfa.UUCP Path: utzoo!watmath!clyde!cbosgd!ihnp4!qantel!ptsfa!abm From: abm@ptsfa.UUCP (Al Margolis) Newsgroups: net.micro.pc Subject: Re: Terrible service from Microsoft Message-ID: <881@ptsfa.UUCP> Date: Tue, 17-Sep-85 12:23:53 EDT Article-I.D.: ptsfa.881 Posted: Tue Sep 17 12:23:53 1985 Date-Received: Thu, 19-Sep-85 07:19:42 EDT References: <433@aero.ARPA> Organization: Pacific Bell, San Francisco Lines: 14 Summary: Different Experience In article <433@aero.ARPA>, sinclair@aero.ARPA (William S. Sinclair) writes: > > I was trying to get a simple question answered about their compiler, so I > called their support number. I was put on hold for 45 minutes, listening to > that dippy music, before someone answered. I have had the "opportunity" to call several times lately for Pascal 3.3 support. My hold times were well under 5 minutes. BTW: they were very helpful for questions that were clearly language & compiler related, but stand-offish (sp?) for questions that were on the line between the compiler & DOS. Al Margolis Pacific Bell {ihnp4, dual} !ptsfa!abm