Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.3 4.3bsd-beta 6/6/85; site ptsfa.UUCP
Path: utzoo!watmath!clyde!cbosgd!ihnp4!qantel!ptsfa!abm
From: abm@ptsfa.UUCP (Al Margolis)
Newsgroups: net.micro.pc
Subject: Re: Terrible service from Microsoft
Message-ID: <881@ptsfa.UUCP>
Date: Tue, 17-Sep-85 12:23:53 EDT
Article-I.D.: ptsfa.881
Posted: Tue Sep 17 12:23:53 1985
Date-Received: Thu, 19-Sep-85 07:19:42 EDT
References: <433@aero.ARPA>
Organization: Pacific Bell, San Francisco
Lines: 14
Summary: Different Experience

In article <433@aero.ARPA>, sinclair@aero.ARPA (William S. Sinclair) writes:
> 
> I was trying to get a simple question answered about their compiler, so I
> called their support number. I was put on hold for 45 minutes, listening to
> that dippy music, before someone answered.

I have had the "opportunity" to call several times lately for Pascal 3.3
support.  My hold times were well under 5 minutes.  BTW: they were very
helpful for questions that were clearly language & compiler related, but
stand-offish (sp?) for questions that were on the line between the
compiler & DOS.

Al Margolis
Pacific Bell  {ihnp4, dual} !ptsfa!abm