Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.1 6/24/83; site gymble.UUCP
Path: utzoo!linus!philabs!cmcl2!seismo!lll-crg!gymble!speaker
From: speaker@gymble.UUCP (Speaker to Animals)
Newsgroups: net.flame
Subject: I'm pissed at DEC!  I want blood and death!
Message-ID: <229@gymble.UUCP>
Date: Sat, 10-Aug-85 13:20:56 EDT
Article-I.D.: gymble.229
Posted: Sat Aug 10 13:20:56 1985
Date-Received: Mon, 12-Aug-85 08:14:50 EDT
Reply-To: speaker@gymble.UUCP (Speaker to Animals)
Organization: U of Maryland, Laboratory for Parallel Computation, C.P., MD
Lines: 31


I'm pissed by DEC.  In fact I think I'll write them a nasty letter.

Soon after DEC reinstalled our machine, two of my root packs got blown
away by HP hard errors.  The best hardware guy they have has been
telling us for days that the problem is either in Unix itself (on the
disk packs) or the distribution tape I was using to rebuild the packs.
Why?  Because his almighty VMS diagnostics couldn't find a single problem with
the disk drive... DESPITE the fact that Unix keeps receiving these
hp0a:  hard errors.

What a moron!  There he sits at the console with this shit smile on his
face telling me that we should reformat the disks simply because "it's
the only thing left to do."  "You see John... our diagnostics write 1's
and 0's on the disk and..."  Arrrggghhhhhh!

He remains oblivious to the evidence - i.e. everything was 100 percent
kosher until DEC started fiddling with the hardware - and he refuses to
gather more evidence to track down the problem.  He doesn't care what
the problem is.

After brow-beating him with the facts at the top of my lungs I finally
got him to swap the RH controllers.... and guess what.... the problem
suddenly cleared itself up.  Imagine that!  It wasn't Unix after all!

These DEC people are so enamoured with their own product propiganda they
can't see beyond their own limited excuses and rational.  Well I've had
it with these board-swapping mechanics and their "professional products
designed for professionals!"

					- Mad as hell