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From: thompson@apr.UUCP (The Software Warrior)
Newsgroups: net.micro
Subject: PC Service Contract Questions
Message-ID: <139@apr.UUCP>
Date: Fri, 23-Aug-85 13:24:31 EDT
Article-I.D.: apr.139
Posted: Fri Aug 23 13:24:31 1985
Date-Received: Sun, 25-Aug-85 00:17:29 EDT
Reply-To: thompson@apr.UUCP (The Software Warrior)
Organization: Advanced Programming Resources, Columbus OH
Lines: 28
Keywords: PC Service Contracts

Can anyone out there help me with information on PC service contracts.
Questions I have are things like

* What can you expect to pay for service contracts  ?
* How much does the price vary with quanity of PC's ?
* Do the rates differ widely for on sight vs take in service ?
* Do companies usually provide loaners ?
* How do people usually handle off brand equipment ?
* Does the price usually include peripherals (printers, modems, etc) ?
* What is the typical repair time for these services ?
* Do they come through with what they promise ?
* What kind of experiences have people had with PC service contracts ?

I have a friend who is considering getting a PC service contract and
would like to know any information he can get about them.

				Thanks, 

					Ed

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