Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.2 9/3/84; site security.UUCP Path: utzoo!watmath!clyde!bonnie!akgua!whuxlm!harpo!decvax!genrad!panda!talcott!harvard!bbnccv!bbncca!linus!security!jfm From: jfm@security.UUCP (Jerome F Myers) Newsgroups: net.micro.cpm Subject: Re: Microprocessors Unlimited, an extraordinary company: Message-ID: <952@security.UUCP> Date: Thu, 22-Aug-85 15:56:04 EDT Article-I.D.: security.952 Posted: Thu Aug 22 15:56:04 1985 Date-Received: Sun, 25-Aug-85 02:26:15 EDT References: <721@brl-tgr.ARPA> Reply-To: jfm@security.UUCP (Jerome F Myers) Organization: MITRE Corp., Bedford, Ma. Lines: 7 The fine folks at Microprocessors Unlimited do make mistakes. However, the way they deal with their mistakes is just as impressive as their initial service. I have placed several orders with them. On one occasion they sent the wrong chips. I phoned them and they sent out replacements that same day. The correct chips arrived the following day by Federal Express. In addition, I was told to reduce my payment by an amount adequate to cover my expenses for correcting the order and returning the unwanted chips.