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Path: utzoo!watmath!clyde!burl!ulysses!allegra!alice!ark
From: ark@alice.UUCP (Andrew Koenig)
Newsgroups: net.politics
Subject: A new topic -- pressure from the victims
Message-ID: <3965@alice.UUCP>
Date: Tue, 9-Jul-85 17:59:38 EDT
Article-I.D.: alice.3965
Posted: Tue Jul  9 17:59:38 1985
Date-Received: Thu, 11-Jul-85 07:09:35 EDT
Organization: Bell Labs, Murray Hill
Lines: 21

It seems to me that I've been in an increasing number of situations
recently where someone has insisted that I do something I find
obnoxious, and where their power to do so has rested in the fact
that almost no other people stick up for their rights.

Example:  a restaurant that refused to accept a traveler's check
unless I showed them my driver's license.

Example:  have you ever read a lease for an apartment?  Carefully?

Example:  when we bought our house, the water company wanted to be
paid a year in advance!  (they bill quarterly)

Example:  these days, when you pay for something with a credit card,
the merchant will probably insist that you supply your name, address,
and phone number.

I used to get angry at companies that treat customers as criminals.
Now I also get angry at all the people who make it possible: the
customers who act like sheep and will apparently put up with any
kind of silliness.