Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.2 (Tek) 9/28/84 based on 9/17/84; site tekchips.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxt!houxm!mtuxo!mtunh!mtung!mtunf!ariel!vax135!cornell!uw-beaver!tektronix!tekcrl!tekchips!stevev From: stevev@tekchips.UUCP (Steve Vegdahl) Newsgroups: net.consumers Subject: Re: Is "NO REFUND/NO EXCHANGE" Legal? Message-ID: <131@tekchips.UUCP> Date: Mon, 15-Jul-85 21:31:17 EDT Article-I.D.: tekchips.131 Posted: Mon Jul 15 21:31:17 1985 Date-Received: Thu, 18-Jul-85 04:43:29 EDT References: <42400004@gypsy.UUCP> Organization: Tektronix, Beaverton OR Lines: 26 > I have a general question about make purchases that has been bothering me > for some time. Suppose I go into a store to buy some item. What I want to > know is if there is writing on my receipt and/or a sign in the store which > says "NO REFUNDS/NO EXCHANGES", can the merchant really enforce this? > Suppose I take the item home and it is a total piece of trash or it just > doesn't work, can the merchant really keep me from getting my money back or > gettting a replacement or even credit? This seems to be a fairly common > practice in many small stores. > > I would tend to think that there is some implied warranty or law that says > that I have the right to return something for any reason within a small > period of time. Is there really such as law in most states? I would be > interested to know what other people think about this. This came up once on the People's Court, and Judge Wapner ruled that a NO REFUNDS/NO EXCHANGES policy can be enforced by the merchant, but that it does not apply if the merchandise is defective. Inasmuch as this applies in your state/jurisdiction, if you buy an X from such a merchant, he is required to take it back if it does not work, but he is not required to take it back if you find a better deal elsewhere, or if you decide that you want a different color. Steve Vegdahl Computer Research Lab. Tektronix, Inc. Beaverton, Oregon