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From: slb@drutx.UUCP (Sue Brezden)
Newsgroups: net.consumers
Subject: Re:  New Coke
Message-ID: <3116@drutx.UUCP>
Date: Wed, 26-Jun-85 14:33:10 EDT
Article-I.D.: drutx.3116
Posted: Wed Jun 26 14:33:10 1985
Date-Received: Thu, 27-Jun-85 07:34:07 EDT
Organization: AT&T Information Systems Laboratories, Denver
Lines: 58

>
>Actually, the way Coke is handling complaints is fairly revealing.  If
>someone calls up their toll-free number to complain about the taste, they
>give him or her some coupons for some free Coke.  According to their
>marketing representative, who was interviewed recently in the local
>newspaper, Coke only counts the call as being negative if the person won't
>take the coupons.  
>

That is scary.  Because I called, telling them that I abhor the new
Coke, and refuse to buy it in the future.  They said OK, thanks for
letting us know, and took my address and phone number.  They said
nothing about sending me coupons.

Now I wonder--will they send me coupons without asking and credit 
me with a positive response?   If I get some, I will of course return
them with a written comment.

By the way, I would like to boycott all Coke products.  Surely some
of those are hard to identify.  (I was boycotting all Hunt-Wesson
stuff many years ago because of dear, sweet, old H.L. Hunt.  I was
always finding strange things that they made--often with no indication
on the package.)  How does one find out such things about a large
conglomerate?

Also, have you seen the latest Bill Cosby ads for New Coke? In it, he talks
about how he always liked the taste of Coke, but now thinks the new stuff
is the best Coke ever.

It appears that now Coke is resorting to an appeal to the "lost lambs".

-- 
Name:		John Ruschmeyer
US Mail:	Monmouth College, W. Long Branch, NJ 07764
Phone:		(201) 222-6600 x366
UUCP:		...!vax135!petsd!moncol!john	...!princeton!moncol!john
						   ...!pesnta!moncol!john
Silly Quote:
		"He doesn't do anything right...
			He's saving the Old Pepsi."	- Johnny Carson

		New COKE- the refreshment that pauses.


-- 

                                     Sue Brezden
                                     
Real World: Room 1B17                Net World: ihnp4!drutx!slb
            AT&T Information Systems
            11900 North Pecos
            Westminster, Co. 80234
            (303)538-3829 

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