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From: german@uiucuxc.Uiuc.ARPA
Newsgroups: net.micro.pc
Subject: Re: IBM tech support tele number
Message-ID: <21900058@uiucuxc>
Date: Sat, 13-Jul-85 01:12:00 EDT
Article-I.D.: uiucuxc.21900058
Posted: Sat Jul 13 01:12:00 1985
Date-Received: Mon, 15-Jul-85 01:28:27 EDT
References: <206@geowhiz.UUCP>
Lines: 26
Nf-ID: #R:geowhiz.UUCP:-20600:uiucuxc:21900058:000:1165
Nf-From: uiucuxc.Uiuc.ARPA!german    Jul 13 00:12:00 1985


/* Written 11:04 am  Jul  8, 1985 by schuh@geowhiz.UUCP in uiucuxc:net.micro.pc */
/* ---------- "IBM tech support tele number" ---------- */
Does anyone have the number for the
IBM technical support people?  I speak
of the number that they dont give out to
non dealers.
david
!uwvax!geowhiz!schuh
/* End of text from uiucuxc:net.micro.pc */
The number you want is for the IBM Customer Assistance Center (CAC).  This
service is only for Technical Coordinators.  The first question they will ask
is: "What is your access code?" they will come back with the company name and
ask you to identify yourself to make sure you are a TC.  If your company buys
enough machines per year it qualifies to have Technical Coordinators.  You
need to check with your local IBM branch office or sales rep. for information
and to see if you qualify.  A call-in database called ASKINFO is also included
in this program and I find it quite useful.

         Greg German

UUCP:	 {ihnp4,pur-ee,convex}!uiucdcs!uiucuxc!german
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US Mail: Univ of Illinois, CSO, 1304 W Springfield Ave, Urbana, IL  61801
Phone:	 217-333-8293