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From: dale@wucs.UUCP (Dale Frye)
Newsgroups: net.consumers
Subject: Re: Is "NO REFUND/NO EXCHANGE" Legal?
Message-ID: <1039@wucs.UUCP>
Date: Tue, 16-Jul-85 15:44:09 EDT
Article-I.D.: wucs.1039
Posted: Tue Jul 16 15:44:09 1985
Date-Received: Thu, 18-Jul-85 05:07:08 EDT
References: <42400004@gypsy.UUCP>
Organization: Washington U. in St. Louis, CS Dept.
Lines: 29

In article <42400004@gypsy.UUCP>, rosen@gypsy.UUCP writes:
> 
> 
> 
> I have a general question about make purchases that has been bothering me
> for some time.  Suppose I go into a store to buy some item.  What I want to
> know is if there is writing on my receipt and/or a sign in the store which
> says "NO REFUNDS/NO EXCHANGES", can the merchant really enforce this?
> Suppose I take the item home and it is a total piece of trash or it just
> doesn't work, can the merchant really keep me from getting my money back or
> gettting a replacement or even credit?  This seems to be a fairly common
> practice in many small stores.
> 
> I would tend to think that there is some implied warranty or law that says
> that I have the right to return something for any reason within a small
> period of time.  Is there really such as law in most states?  I would be
> interested to know what other people think about this.
> 
> 
> Steve Rosen

NO returns/ no exchanges in on good merchandise only. If its bad they have to
take it back however the burden of proof is yours that it is bad (wrong color
or wrong size usually dosn't count if you could readily see the color or size
when you bought it). The only exception is 'as-is'. This means that the
merchant will not take it back period. Some merchants even make you sign the
sales slip certifing that you know that the item was sold 'as-is'.

Dale Frye @ Washington University in St. Louis