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From: wcs@ho95e.UUCP (x0705)
Newsgroups: net.consumers
Subject: Re: Orphaned Response (AMEX, Avis)
Message-ID: <125@ho95e.UUCP>
Date: Wed, 3-Jul-85 13:01:21 EDT
Article-I.D.: ho95e.125
Posted: Wed Jul  3 13:01:21 1985
Date-Received: Thu, 4-Jul-85 05:32:06 EDT
References: <1805@ut-ngp.UUCP> <43200001@hpfcms.UUCP> <124@ho95e.UUCP> <1213@peora.UUCP>
Organization: AT&T Bell Labs, Holmdel NJ
Lines: 22

> > I once had to use an express rental car drop-off, and was charged Avis's
> > usual 300% extra for not reading your bill.
> What does this mean?   Avis charges extra for using the express drop-off?
> I thought at the NJ airport they ENCOURAGED you to use the express drop-off.
> J. Eric Roskos

I guess I wasn't real clear.  Avis doesn't charge extra forthe express
drop-off, but you don't get to see the bill.  My bill at Avis is normally
wrong; at least half the time by > 100%.  This time they were wrong by 200%.
Of the 6 or so times I've taken Avis, they got the bill correct once, only
mischarged me for mileage+gas on another time, and all other times have charged
me totally bogus rates for the car.  (e.g. full non-discounted price or worse.)
It doesn't seem to matter if the correct rate is printed on the contract;
I still have to argue for 5 minutes to get the rate they promised when they
gave me the car.

With National or Hertz, I may have to wait in line, but when I drop off the car
they charge me the right amount.

			Bill Stewart
-- 
Bill Stewart, AT&T Bell Labs, Holmdel NJ 1-201-949-0705 ihnp4!ho95c!wcs