Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10 5/3/83 based; site hound.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxj!houxm!hound!wjt From: wjt@hound.UUCP (Bill Taggart) Newsgroups: net.rec.photo Subject: Re: Camera Discount Places Message-ID: <813@hound.UUCP> Date: Wed, 9-Jan-85 16:47:33 EST Article-I.D.: hound.813 Posted: Wed Jan 9 16:47:33 1985 Date-Received: Fri, 11-Jan-85 22:56:42 EST References: <1114@teddy.UUCP> Organization: AT&T Bell Labs, Holmdel NJ Lines: 37 Since everyone seems to be unloading their tales about sleazy camera stores, I figure I would put in my two-cents worth. I have ordered equipment from a number of stores including, but not limited to: 47th Street Photo; Executive Photo; Focus Electronics; Olden Camera; and Adorama. In general, I have had pretty good success. The best service I have received has been from Focus Electronics, I have always received the mechandise I ordered quickly, with the appropriate warranty cards, and in good shape. The store I will never order another item from is Executive Photo. Why? When I ordered a Sony TV from them they told it was in stock and would be shipped the next day. The only thing they did the next day was charge it to my MasterCard. After about two weeks I called and was told a new shipment had just come in and they would ship it the next day. After another two weeks I was told that they were having trouble getting the model I ordered, but expected to get one in soon. Two more weeks passed and I got my MasterCard bill, I called them up to find out why they had charged it to my card without having shipped the merchandise. I was told that I could select another TV and it would be shipped right away; instead, I asked for a credit on my card. They said they would issue the credit immediately. My next MasterCard bill brought finance charges but no credit. To make a story that is getting too long, shorter -- it took me six months, several letters to MasterCard, Executive Photo, the Better Business Bureau, and Modern Photography (who supposedly polices their advertisers) to get the original charge and the finance charges removed. MasterCard was the one that cleared the mess up; Executive Photo never issued me a credit, they claim they did and it was their bank that caused the problem. The problem really is that Executive Photo is the sleaziest of the bunch. -- Bill Taggart ...ihnp4!houxm!hound!wjt