Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.2 9/18/84; site uw-beaver Path: utzoo!watmath!clyde!cbosgd!ulysses!mhuxr!mhuxt!mhuxj!houxm!vax135!cornell!uw-beaver!info-mac From: info-mac@uw-beaver Newsgroups: fa.info-mac Subject: Re: Hyperdrive Message-ID: <294@uw-beaver> Date: Fri, 21-Dec-84 23:39:59 EST Article-I.D.: uw-beave.294 Posted: Fri Dec 21 23:39:59 1984 Date-Received: Sun, 23-Dec-84 00:34:21 EST Sender: daemon@uw-beaver Organization: U of Washington Computer Science Lines: 81 From: Alan CrosswellWe also had a Hyperdrive demo recently (which I was lucky enough to miss :-(. Consortium schools can get it for dealer prices. The 128->512 upgrade and disk is about $1816 quantity 1 and somewhat less for quantities of 4 and up. A couple of questions: How sensitive is the disk to bouncing around inside one of those stylish shoulder bags? Can the heads be retracted? What happens when the warranty runs out and you need to get the thing fixed? Does GC accept machines for non-warranty repair? Do they sell service contracts? My main concern is what effect it will have on Applecare (I assume this voids it). I think it is worth having with or without Apple's blessing, but I would feel a lot more comfortable recommending this product to people who purchase through us with Apple's blessing. No matter how many times you tell someone that buys something through you that it is good BUT it has a certain amount of risk of getting burned, they will always swear up and down that they understand that and will then come blaming you for giving out bad advice when the bad thing happens. This is the kind of question I have to answer when I recommend third-party products to be added to our list of discounted things we sell to Columbia affiliates. Alan Crosswell Columbia University AUC Technical Contact ------- Return-Path: Received: from MIT-XX.ARPA by SUMEX-AIM.ARPA with TCP; Fri 21 Dec 84 08:00:32-PST Date: Fri 21 Dec 84 10:59:39-EST From: Paul R. Johnson Subject: Re: Hyperdrive To: US.ALAN%CU20B@COLUMBIA.ARPA cc: Info-Mac@SUMEX-AIM.ARPA In-Reply-To: Message from "Alan Crosswell " of Fri 21 Dec 84 10:41:05-EST " A couple of questions: " " How sensitive is the disk to bouncing around inside " one of those stylish shoulder bags? Can the heads be " retracted? They seem to think it is quite robust. Certainly they jiggled it around during the demo with no ill effects. They claim the only failure they've had was when a cabbie tossed their demo-Mac on a sidewalk (a drop of four feet) which did bad things to the Mac in general. My impression is that they do retract the head, but that question was not asked at the demo. I'll try to find out from them more about that and about reliability in general. " What happens when the warranty runs out and you need " to get the thing fixed? Does GC accept machines for " non-warranty repair? Do they sell service contracts? " " My main concern is what effect it will have on Applecare (I assume " this voids it). I think it is worth having with or without Apple's " blessing, but I would feel a lot more comfortable recommending this " product to people who purchase through us with Apple's blessing. This I don't know. They claim to have a good relationship with Apple so there may be hope that Applecare is not voided. I'll try to find out more from them. For those interested here is the Warranty Information from their information sheet: "General Computer Company warrants the HyperDrive to be free from defects in materials and workmanship for a period of ninety days from the date of original purchase. The warrany covers the entire Apple Macintosh computer, the HyperDrive modifications, media, and manuals supplied by General Computer Company. This warranty has additional terms; see your participating dealer for full details." --- Paul Johnson, MIT LCS -------