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From: marie@harvard.ARPA (Marie Desjardins)
Newsgroups: net.consumers
Subject: Re: Airline Experiences
Message-ID: <173@harvard.ARPA>
Date: Thu, 29-Nov-84 15:43:11 EST
Article-I.D.: harvard.173
Posted: Thu Nov 29 15:43:11 1984
Date-Received: Sat, 1-Dec-84 19:07:32 EST
References: <886@ihuxb.UUCP> <1455@umcp-cs.UUCP>
Organization: Aiken Computation Laboratory, Harvard
Lines: 28

> I regularly fly Piedmont (A growing airline primarily in the South but
> serving LA, Denver, and San Fran.) and would easily choose it over Eastern
> when they have the same fare.  Not all small airlines are a mistake.

I fly fairly regularly between Boston (where I go to school) to
Baltimore-Washington (home).  I used to fly Delta a lot (they had a $80
round-trip deal, which was the cheapest thing around).  They had very
good service: the planes were almost always on time, no luggage
problems, etc.

I flew Piedmont ONCE.  The plane took off 1 1/2 hours late.  This is the
same 45-minute flight!  I was absolutely livid by the time we took off.
The pilot came on the PA and blamed the airport several times -- but I
had never had problems taking off from BWI (this was BWI-Logan) before
on any other airline.  Once we finally got to Logan, it was at least a
20-minute wait before the luggage came off the plane.

I had similar problems the one time I flew People (Newark-National, I
think).  They almost cancelled the flight, but so many people went up
and threatened lawsuits, etc. (there were no more flights that day) that
they finally did have the flight.

Now maybe airports treat the major lines better than the small ones, but
then to me this is a good reason to use the major lines when the price
isn't too different.

	Marie desJardins
	marie@harvard