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From: beth@umcp-cs.UUCP (Beth Katz)
Newsgroups: net.consumers
Subject: Re: Airline Experiences
Message-ID: <1455@umcp-cs.UUCP>
Date: Thu, 29-Nov-84 11:00:51 EST
Article-I.D.: umcp-cs.1455
Posted: Thu Nov 29 11:00:51 1984
Date-Received: Sat, 1-Dec-84 19:07:02 EST
References: <886@ihuxb.UUCP>
Reply-To: beth@maryland.UUCP (Beth Katz)
Organization: U of Maryland, Computer Science Dept., College Park, MD
Lines: 21
Summary: 

In response to the long article about a bad experience with Frontier
Horizons, I think that one experience should not lead someone to all
the conclusions presented at the end of the article.

First of all, I have never flown on that airline, but I have flown on a
number of small airlines (Empire, PEOPLExpress, Piedmont, Henson).
The cheapest flight does not necessarily give you the worst service.
I regularly fly Piedmont (A growing airline primarily in the South but
serving LA, Denver, and San Fran.) and would easily choose it over Eastern
when they have the same fare.  Not all small airlines are a mistake.
Sometimes the service is much better.

I almost always buy my tickets by calling around to airlines to find the
best price and then having them mailed to me.  If you call a major airline
that you know doesn't serve the place you are going, you can ask them who
does serve that place.  They will usually give you the name of several
other airlines and maybe even phone numbers.  Buying tickets with credit
cards often gives you accident insurance as well as the safety (sometimes)
if the airline goes bankrupt.

Just because one small airline was not very good does not mean all are bad.