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From: lutton@inmet.UUCP
Newsgroups: net.consumers
Subject: Re: Re: Phone service question
Message-ID: <1758@inmet.UUCP>
Date: Sat, 27-Oct-84 00:41:22 EST
Article-I.D.: inmet.1758
Posted: Sat Oct 27 00:41:22 1984
Date-Received: Sun, 28-Oct-84 06:00:21 EST
Lines: 11
Nf-ID: #R:cyb-eng:-42200:inmet:22100015:000:544
Nf-From: inmet!lutton    Oct 25 23:10:00 1984

<>
   Re registering modems with the phone company:
   Every time I get a new toy for my phone line I call my local
phone company (NYNEX, formerly New England Telephone) and give
the woman the information.  She is always delighted to hear it.
She immediately enters it into my record and thanks me profusely.
I think she is giving us positive reinforcement so we will always
give them the information.  (But those who never do it don't
get the positive reinforcement.)
   In fact, sometimes I connect something up just to hear her
thank me :-)