Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10 UW 5/3/83; site uw-beaver Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!houxm!vax135!cornell!uw-beaver!laser-lovers From: laser-lovers@uw-beaver (laser-lovers) Newsgroups: fa.laser-lovers Subject: Re: Imagen 8/300 caveat Message-ID: <1721@uw-beaver> Date: Sat, 15-Sep-84 15:05:03 EDT Article-I.D.: uw-beave.1721 Posted: Sat Sep 15 15:05:03 1984 Date-Received: Tue, 25-Sep-84 02:44:40 EDT Sender: daemon@uw-beave Organization: U of Washington Computer Science Lines: 42 From:I have discovered that the support and marketing people also get extremely bitchy when asked questions like: - why does my 8/300 randomly crash/hang every few hours? - why do 36 pt characters and other large glyphs randomly self-destruct? - if 2.1 is the first production firmware release, does that mean my $500 firmware maintenance contract doesn't start until it's delivered? - just when is 2.1 coming out anyway? - will there ever be an 8/300 manual? - why are so many fonts missing? when will the rest be converted to 300 dpi? - why does the Zurich font cost $1500 (or $2500 resident) ? - how do I build a "chartab.txt" file so I can use the (few) fonts I have with troff? - what glyphs are in the resident fonts? - why is there no case price on toner carts when HP, QMS and everybody else has one? Note that most of these questions *were* answered; it's just that they were bitchy about it. Of course, I was bitchy about asking some of these (and many other) questions. At this point I am very curious about the level of support that QMS and Talaris provide -- any comments? I would also like to hear from any and all Imagen troff/ditroff users. David DiGiacomo, BRAG Systems Inc., San Mateo CA (415) 342-3963 (...decvax!ucbvax!hplabs!bragvax!david)