Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxj!houxm!vax135!cornell!uw-beaver!tektronix!hplabs!hpda!fortune!amd!decwrl!decvax!ittvax!ittral!mccullou From: mccullou@ittral.UUCP (Clifford Mccullough) Newsgroups: net.micro.pc Subject: Basic 2.1 documentation problem Message-ID: <453@ittral.UUCP> Date: Wed, 19-Sep-84 08:29:51 EDT Article-I.D.: ittral.453 Posted: Wed Sep 19 08:29:51 1984 Date-Received: Tue, 25-Sep-84 07:31:40 EDT Lines: 31 Way back in February of this year, I purchased DOS 2.1 from an authorized IBM distributer. Unfortunately, there was nothing to upgrade my BASIC manual. There was however a form to be filled out promising such an upgrade package. I filled out the form, followed all the instructions, and mail everything to the address indicated. To make a short story long, the form said, "Please wait 4 to 6 weeks for delivery." I have waited 7 months and seen nothing! I tried all the IBM 800 phone numbers I could find - it wasn't their area. I tried the information operator in Wallingford CT - IBM has too many offices in that area and long distances charges would soon outprice the original cost of the DOS package!! I tried mailing a nasty-gram to the same PO box - no response. I'm now working with the manager of the store that sold me the DOS package but his IBM representative is not helping very much. My last resort will be to demand a refund from the store. That will be futile because I want DOS version 2.1. My questions are: - Am I just lucky, or have others had this problem? - The form said the package (I hope to get eventually) will upgrade BASIC 1.1 to BASIC 2.0. Does anyone know of differences between BASIC 2.1 and 2.0? I know the file sizes are different. I bought BASIC 2.1 and I deserve the documentation for it, not documentation for 2.0!! - Does anyone know what is happening at PO Box 3160, Wallingford, CT 06494 besides a big letter vacuum that sucks up request forms never to be hear from again? I understand the same thing is being done at the same address for the new FORTRAN compiler. Please respond directly with help or suggestions. Cliff McCullough ittvax!ittral!mccullou