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From: aynang@pur-ee.UUCP
Newsgroups: net.consumers
Subject: Let's make the mail order market full credited !!
Message-ID: <2202@pur-ee.UUCP>
Date: Tue, 2-Oct-84 03:22:57 EDT
Article-I.D.: pur-ee.2202
Posted: Tue Oct  2 03:22:57 1984
Date-Received: Wed, 3-Oct-84 19:32:42 EDT
Distribution: net.general
Organization: Electrical Engineering Department , Purdue University
Lines: 40


     I think there should have a way to protect the consumers
preventing them from being cheated or badly serviced.

     As for my recent experience when mail ordering a modem from a
dealer -- PC Network ( Personal Computer Network ), I think I should
not trust this kind of mail order any more, at least to this one.

     I think their extraordinary inefficiency should be known by
everyone who used to mail ordered some computer equipments. I ordered
a modem from them on August 20, while received it on September 25. In
addition, I had made 5 phone calls and written 3 letters to them to
check how they processed my order. As a final conclusion, I got my
modem, but I have to pay another two bills for unknown reasons !! (
They mailed me via COD, and I don't like to miss my modem again . )
One more word. They did, however, cash my money order on August 23,
while they claimed they had never received it. Can anyone explain
this?

     I think that looks like something cheating to the consumers. As
a new comer from other country just entering the states, I don't even
know to whom should I make a complain.

     I had talked this with some friends of mine. Some of them who
had dealed with this store also commented they as not reliable.

     That's why I post this news. I think all this kind of bad
services should be broadcasted to prevent others from being fooling.

Address of PC Network :

PC Network
320 West Ohio
Chicago, IL 60610
tel 1-800-621-SAVE


o.o      Aynang Yang
 ~
         usenet : pur-ee!aynang