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From: mccullou@ittral.UUCP (Clifford Mccullough)
Newsgroups: net.micro.pc
Subject: Basic 2.1 documentation problem
Message-ID: <453@ittral.UUCP>
Date: Wed, 19-Sep-84 08:29:51 EDT
Article-I.D.: ittral.453
Posted: Wed Sep 19 08:29:51 1984
Date-Received: Tue, 25-Sep-84 07:31:40 EDT
Lines: 31


Way back in February of this year, I purchased DOS 2.1 from an authorized
IBM distributer.  Unfortunately, there was nothing to upgrade my BASIC manual.
There was however a form to be filled out promising such an upgrade package.
I filled out the form, followed all the instructions, and mail everything
to the address indicated.  To make a short story long, the form said, "Please
wait 4 to 6 weeks for delivery."  I have waited 7 months and seen nothing!
I tried all the IBM 800 phone numbers I could find - it wasn't their area.
I tried the information operator in Wallingford CT - IBM has too many offices
in that area and long distances charges would soon outprice the original cost
of the DOS package!!  I tried mailing a nasty-gram to the same PO box - no
response.  I'm now working with the manager of the store that sold me the DOS
package but his IBM representative is not helping very much.  My last resort
will be to demand a refund from the store.  That will be futile because I want
DOS version 2.1.

My questions are:
- Am I just lucky, or have others had this problem?
- The form said the package (I hope to get eventually) will upgrade BASIC 1.1
  to BASIC 2.0.  Does anyone know of differences between BASIC 2.1 and 2.0?
  I know the file sizes are different.  I bought BASIC 2.1 and I deserve the
  documentation for it, not documentation for 2.0!!
- Does anyone know what is happening at PO Box 3160, Wallingford, CT 06494
  besides a big letter vacuum that sucks up request forms never to be hear
  from again?  I understand the same thing is being done at the same address
  for the new FORTRAN compiler.

Please respond directly with help or suggestions.

Cliff McCullough
ittvax!ittral!mccullou