Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site ucla-cs.ARPA Path: utzoo!watmath!clyde!burl!ulysses!mhuxj!houxm!ihnp4!zehntel!hplabs!sdcrdcf!trwrb!cepu!ucla-cs!dgc From: dgc@ucla-cs.UUCP Newsgroups: net.consumers Subject: Sears experience Message-ID: <1384@ucla-cs.ARPA> Date: Wed, 26-Sep-84 22:43:09 EDT Article-I.D.: ucla-cs.1384 Posted: Wed Sep 26 22:43:09 1984 Date-Received: Sat, 29-Sep-84 08:35:13 EDT Organization: UCLA CS Dept. Lines: 35 [sop to sears] With all the information about Sear's batteries, I thought I would give my recent experience: I recently purchased a "weight table" for my teen-age son, "on sale" of course (if you don't buy it "on sale" at sears you pay too much). It came unassembled with a 12-page instruction booklet. On the third page, we found that certain holes didn't line up, and that bending the tubing too force it would be unreasonable, since we didn't want to weaken the table. So we dissassembled what we had done, somehow packed it back into it's box and, with trepidation took it back, expecting all kinds of flack. However, the sear's salesman, who we took it back to, said that he had had exactly the same problem with the demo-table that he had assembled, that he was sick and tired of working for sears, and took it back without question. However, I'm not happy at all: Total time wasted was about 8 hours. We bought another table at a local sports supply store and it went together with no trouble. I don't want a refund when something doesn't work. I simply want it to work. The above is not atypical of my recent experience with Sears. I have now decide to limit my sears purchases to Craftsman Tools, which still seem to be built to their old standards and are competitive with other tools My advice: Avoid sears! David G. Cantor Arpa: dgc@ucla-locus.arpa UUCP: ...!{cepu, ihnp4, randvax, sdcrdcf, trwspp, ucbvax}!ucla-cs!dgc