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From: dws@mit-eddie.UUCP (Don Saklad)
Newsgroups: net.consumers
Subject: Re: libraries
Message-ID: <1455@mit-eddie.UUCP>
Date: Tue, 20-Mar-84 16:03:55 EST
Article-I.D.: mit-eddi.1455
Posted: Tue Mar 20 16:03:55 1984
Date-Received: Wed, 21-Mar-84 08:20:00 EST
References: <1248@sdccs6.UUCP> <1441@mit-eddie.UUCP>
Organization: MIT, Cambridge, MA
Lines: 14

Library's arrogance and imperial attitude:

When locating books and records in Boston, they delay or 
refuse to allow access to documentation on the resources of the institution.
They say internal matter is not the province of public oversight.
This includes inhouse documentation about the work of the library.

This documentation is public record.

How would users and visitors to the library know capabilities
and limitations of library services?  Existing annual reports and manuals
for different departments of the library would serve to acquaint
everyone with specific library services as well as deriving greater
support from readers.