Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site mit-eddie.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!ihnp4!mit-eddie!dws From: dws@mit-eddie.UUCP (Don Saklad) Newsgroups: net.consumers Subject: Re: libraries Message-ID: <1455@mit-eddie.UUCP> Date: Tue, 20-Mar-84 16:03:55 EST Article-I.D.: mit-eddi.1455 Posted: Tue Mar 20 16:03:55 1984 Date-Received: Wed, 21-Mar-84 08:20:00 EST References: <1248@sdccs6.UUCP> <1441@mit-eddie.UUCP> Organization: MIT, Cambridge, MA Lines: 14 Library's arrogance and imperial attitude: When locating books and records in Boston, they delay or refuse to allow access to documentation on the resources of the institution. They say internal matter is not the province of public oversight. This includes inhouse documentation about the work of the library. This documentation is public record. How would users and visitors to the library know capabilities and limitations of library services? Existing annual reports and manuals for different departments of the library would serve to acquaint everyone with specific library services as well as deriving greater support from readers.