Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site ccieng2.UUCP Path: utzoo!watmath!clyde!floyd!harpo!seismo!rochester!ritcv!ccieng5!ccieng2!bwm From: bwm@ccieng2.UUCP ( Brad Miller) Newsgroups: net.consumers Subject: Sears Catalog Shopping Message-ID: <136@ccieng2.UUCP> Date: Tue, 20-Mar-84 12:24:24 EST Article-I.D.: ccieng2.136 Posted: Tue Mar 20 12:24:24 1984 Date-Received: Wed, 21-Mar-84 08:42:16 EST Organization: Computer Consoles Inc., Rochester, NY Lines: 11 Recently, I ordered a household vac through them, and when the order arrived it was a substitute for the one I had ordered (marked as equal or better value). Unfortunately, the one I had purchased listed for $299.00 (on sale for $199.00) and the one they shipped listed for $264.00. So, I took it back, explained the problem, and reordered. They again shipped me a substitute, this time, their best vac, listing for around $400. I'm not complaining! Shows you that yes, they do screw up sometimes, they are a BIG company after all, but they do have VERY GOOD customer service. -- ...[rlgvax, ritcv]!ccieng5!ccieng2!bwm