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Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!houxm!houxz!dda
From: dda@houxz.UUCP (D.ALLEN)
Newsgroups: net.consumers
Subject: Re: Sears, why buy there
Message-ID: <689@houxz.UUCP>
Date: Mon, 5-Mar-84 16:31:59 EST
Article-I.D.: houxz.689
Posted: Mon Mar  5 16:31:59 1984
Date-Received: Tue, 6-Mar-84 03:23:59 EST
References: <347@ut-ngp.UUCP>, <383@mh3bs.UUCP>
Organization: AT&T Bell Labs, Holmdel NJ
Lines: 18

In regard to Sears always replacing Craftsman tools, this
apparently only applies to hand (non-power) tools.  I tried
returning a pad sander that I had only used about 15-20
hours, but with the warranty expired, and they told me too
bad.  The tool hadn't been abused, it just wasn't built for
sanding.:)  I wish I had used it more while it was under the
warranty, so that they would have replaced it.

Until then, I was under the impression that Sears stood
behind all their Craftsman tools.

My other experiences with Sears lately were also not to my
liking, but I won't go into those here.

By the way, I also had applied for a Sears card at their
urging and got turned down.  I don't understand why they
do that.  Penney's gave me a card at the same time as Sears
refused.