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Path: utzoo!watmath!clyde!floyd!cmcl2!lanl-a!unm-cvax!unmvax!genix!ldl
From: ldl@genix.UUCP
Newsgroups: net.consumers
Subject: Re: American Express credit card
Message-ID: <559@genix.UUCP>
Date: Mon, 5-Mar-84 18:45:40 EST
Article-I.D.: genix.559
Posted: Mon Mar  5 18:45:40 1984
Date-Received: Wed, 7-Mar-84 05:39:38 EST
References: <249@heurikon.UUCP>
Organization: Genix, Ltd., Albuquerque, NM
Lines: 36


  My brother had(has) a very interesting experience with AE.  First, he got
the card while in Illinois, then move to New Mexico.  He had charged a few 
dollars on it, and supposedly notified them that he had moved, and sent the
next years 'dues' at the same time.  About 4 months later, he received a 
notice that his card had been cancelled, and that he owed about $30.00, for
his dues (note, he supposedly owed them about $60.00).  So, he figured:
  - I owed them $60.00
  - I sent them $30.00 for dues
  - I still owe them $30.00, that's about right.
So, he sent them the $30.00, and decided to ask them why they hadn't changed
his address, since they had obviously gotten his check.  Well, he got a not
so great letter explaining that he hadn't lived up to his obligations, etc,
and that they would in no way renew his card.  He said, fine, it costs too
much anyway.  Then, things got interesting.  About 2 weeks later, he got a
check from them for about $30.00.  He didn't quite know why, but figured,
"What the heck, they know what they're doing", and he cashed it.  About a
month later, he got a bill, for $30.00.  He wrote them back saying that as
far as he was concerned, the check they had sent him meant that their business
was completed, and "Stick it!".  Then, the next month, another check for
$30.00.  This kept happening until he was about $60.00 ahead, by his figuring.
Finally, he got a nice letter, indicating that:
  - his account was closed
  - they were 'even'
  - Goodbye!
They were always out of sync, and apparently didn't care that they were 
sending him money.  He wrote them one final letter restateing all that had
happened, and so far (several months) haven't bothered to reply.  Needless
to say, his opinion of them isn't too high (mine either).

-- 
Spoken: Larry Landis
USnail: 5201 Sooner Trail  NW
        Albuquerque, NM 87120
MaBell: (505)-898-9666
  UUCP: {ucbvax,gatech,parsec}!unmvax!genix!ldl