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From: zemon@felix.UUCP
Newsgroups: net.consumers
Subject: Re: ? signing credit card slip without amount ?
Message-ID: <204@felix.UUCP>
Date: Wed, 21-Mar-84 14:27:39 EST
Article-I.D.: felix.204
Posted: Wed Mar 21 14:27:39 1984
Date-Received: Fri, 23-Mar-84 20:41:32 EST
References: <368@ut-ngp.UUCP>, <3504@utcsrgv.UUCP>
Organization: FileNet Corp., Costa Mesa, Ca.
Lines: 16

American Express issued a statement directed at exactly
this issue.  The essence was, yes you should sign if the
merchant requests it.  Amex claims to have screened
merchants so you shouldn't get a dishonest one (not with
the 8% fees Amex charges, anyway).  If you have problems,
Amex wants to hear about it, of course.

Coincidentally, on the couple of occasions when I have had
problems with my Amex account, a telephone call to an 800
number always solved it within minutes (literally).  The
solution was always that Amex removed the charge from my
account until things settled down.  They even did this for
$600 worth of airline ticket refunds (which took 60 days!)

	Art Z.