Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10 5/3/83 based; site houxz.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!houxm!houxz!dda From: dda@houxz.UUCP (D.ALLEN) Newsgroups: net.consumers Subject: Re: Sears, why buy there Message-ID: <689@houxz.UUCP> Date: Mon, 5-Mar-84 16:31:59 EST Article-I.D.: houxz.689 Posted: Mon Mar 5 16:31:59 1984 Date-Received: Tue, 6-Mar-84 03:23:59 EST References: <347@ut-ngp.UUCP>, <383@mh3bs.UUCP> Organization: AT&T Bell Labs, Holmdel NJ Lines: 18 In regard to Sears always replacing Craftsman tools, this apparently only applies to hand (non-power) tools. I tried returning a pad sander that I had only used about 15-20 hours, but with the warranty expired, and they told me too bad. The tool hadn't been abused, it just wasn't built for sanding.:) I wish I had used it more while it was under the warranty, so that they would have replaced it. Until then, I was under the impression that Sears stood behind all their Craftsman tools. My other experiences with Sears lately were also not to my liking, but I won't go into those here. By the way, I also had applied for a Sears card at their urging and got turned down. I don't understand why they do that. Penney's gave me a card at the same time as Sears refused.