Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10 5/3/83; site utcsrgv.UUCP Path: utzoo!utcsrgv!dave From: dave@utcsrgv.UUCP (Dave Sherman) Newsgroups: net.consumers Subject: Re: Warranties Message-ID: <3470@utcsrgv.UUCP> Date: Wed, 7-Mar-84 11:36:34 EST Article-I.D.: utcsrgv.3470 Posted: Wed Mar 7 11:36:34 1984 Date-Received: Wed, 7-Mar-84 12:36:38 EST References: <347@ut-ngp.UUCP>, <383@mh3bs.UUCP> <689@houxz.UUCP>, <955@ihuxr.UUCP> Organization: The Law Society of Upper Canada, Toronto Lines: 19 The large chain department stores are *very* conscious of customer relations, and so are willing to take returns on things even when they were bought years ago. Eaton's and Simpson's in Canada work the same way. My wife was in Eaton's a couple of weeks ago, and a lady was trying to return some shoes. The store clerk was very apologetic, and explained that they would be able to take the shoes back if they could go back into stock, but that they hadn't sold this line of shoes for SEVEN YEARS. On the other hand, I've returned (unused) clothes, shoes, etc., a year or 18 months after buying them. The clerks usually mutter about the date and make you feel low, but they never refuse to take the item back. Dave Sherman Toronto -- {allegra,cornell,decvax,ihnp4,linus,utzoo}!utcsrgv!dave