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Path: utzoo!watmath!clyde!floyd!harpo!seismo!rochester!ritcv!ccieng5!ccieng2!bwm
From: bwm@ccieng2.UUCP ( Brad Miller)
Newsgroups: net.consumers
Subject: Sears Catalog Shopping
Message-ID: <136@ccieng2.UUCP>
Date: Tue, 20-Mar-84 12:24:24 EST
Article-I.D.: ccieng2.136
Posted: Tue Mar 20 12:24:24 1984
Date-Received: Wed, 21-Mar-84 08:42:16 EST
Organization: Computer Consoles Inc., Rochester, NY
Lines: 11

Recently, I ordered a household vac through them, and when the order arrived
it was a substitute for the one I had ordered (marked as equal or better
value). Unfortunately, the one I had purchased listed for $299.00 (on sale
for $199.00) and the one they shipped listed for $264.00. So, I took it
back, explained the problem, and reordered. They again shipped me a
substitute, this time, their best vac, listing for around $400. I'm not
complaining! Shows you that yes, they do screw up sometimes, they are a 
BIG company after all, but they do have VERY GOOD customer service.

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