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From: universe@byucsa.UUCP
Newsgroups: net.consumers
Subject: Sears Maintenance Contracts
Message-ID: <134@byucsa.UUCP>
Date: Thu, 8-Mar-84 09:36:51 EST
Article-I.D.: byucsa.134
Posted: Thu Mar  8 09:36:51 1984
Date-Received: Sat, 10-Mar-84 08:31:29 EST
Organization: BYU Compter Science -- Provo UT
Lines: 30

<>
When my wife and I bought our refrigerator from Sears,
The salesman pushed us for a maintenance contract.
After figuring out that with the contract, I would pay
for the refrigerator several times over, I decided I'd
take my chances and told them no.
About two weeks later, I got a note from Sears again
asking me about a maintenance contract. I threw it away.
Then, a man called me from Sears, asking about a maintenance
contract. I told him no. Two months later, a woman called
my wife and asked her about maintenance contracts, noting
that since there were "a lot of fields by where we lived,"
we had to worry about "mice chewing through the wires and
tubes under the refrigerator," since they would be sure
to run in whenever she was holding the door open talking
to the neighbors.

Needless to say, we didn't get the contract. We also didn't
get one for the Kenmore sewing machine, which we bought a year
later, even though they called every bit as much.

At least they haven't called for the washer we bought a year
ago. Maybe they're leaing.

After talking to one of the salesmen, I found that they get
quite a commission on those contracts, which have a fairly
high markup by Sears. All in all, though, I've been happy
with Sears, maintenance contracts aside.

Daryl