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Path: utzoo!watmath!clyde!floyd!harpo!ihnp4!drutx!drufl!rkp
From: rkp@drufl.UUCP (Pierce)
Newsgroups: net.consumers
Subject: Sears, why buy there
Message-ID: <861@drufl.UUCP>
Date: Tue, 6-Mar-84 09:29:29 EST
Article-I.D.: drufl.861
Posted: Tue Mar  6 09:29:29 1984
Date-Received: Wed, 7-Mar-84 07:26:26 EST
References: <347@ut-ngp.UUCP>, <383@mh3bs.UUCP>, <2060@ihuxf.UUCP>
Organization: AT&T Information Systems, Denver
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I used to work at Sears in the paint department.  Some guy once
brought back a 2 year old compressor (used for spray painting).  The
comparable model at the time was selling for about $350.00.  He
didn't want an exchange, he wanted his money back, so they settled
with him for about $250.00!

We who worked there always had a private joke:  Bring ANYTHING back
to Sears and you will get your money back (even if you didn't buy it
from Sears)!

I really think that their return policy is set at a local basis for
some of the things that aren't automatic replacements.  I am about to
test them out here soon.  I bought a reconditioned auto analyzer last
fall that had a 90-day warranty.  I didn't use it until a few weeks
ago, and the RPM pickup seems to be defective.  I'm going to take it
back and let them check it out at the store to wee if they have the
same problem.

I'll let you all know what happens.

Russ Pierce
drufl!rkp