Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site pucc-h Path: utzoo!watmath!clyde!burl!we13!ihnp4!inuxc!pur-ee!CS-Mordred!Pucc-H:ac4 From: ac4@pucc-h (Putnam) Newsgroups: net.consumers Subject: Re: Sears Credit Cards (Silliness) Message-ID: <584@pucc-h> Date: Fri, 9-Mar-84 17:49:00 EST Article-I.D.: pucc-h.584 Posted: Fri Mar 9 17:49:00 1984 Date-Received: Sun, 11-Mar-84 01:06:21 EST References: <355@clyde.UUCP> <2747@lanl-a.UUCP> <292@ihuxt.UUCP> Organization: Purdue University Computing Center Lines: 16 This is beginning to look like a universal way that Sears manages to screw-up people's credit histories. When I moved to Indiana from Minnesota, I went for 3 years before I received a letter from Sears noticing my changed address and informing me that my account had been moved to a new billing center in Indiana. They were even good enough to forward my outstanding balance to my new account. Trouble is, they didn't account for the payment that was in the mail. Net result: my new account had an outstanding balance for which they decided to charge me interest, while my payment did not get credited to anything because my old account had been gratuitously "closed". On the first attempt to correct their error, they credited my new account for the payment, but they left the interest charge, so they charged me $.50 service charge on my $.50 balance! It took nearly three months to get them to straighten out the mess.