Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site linus.UUCP Path: utzoo!linus!mmp From: mmp@linus.UUCP (Maria M. Pozzo) Newsgroups: net.jobs Subject: User Support Person at MITRE Message-ID: <238@linus.UUCP> Date: Wed, 3-Aug-83 15:21:51 EDT Article-I.D.: linus.238 Posted: Wed Aug 3 15:21:51 1983 Date-Received: Wed, 3-Aug-83 18:00:30 EDT Organization: MITRE Corp., Bedford MA Lines: 42 Following is the job description for one of the job openings in Department 75 at Mitre. This is an excellent opportunity for someone just out of college to get the feeling of running a Unix system. Position: User Support Person Qualifications: BS degree in CS or related field. 1-2 years experience with Unix Knowledge of C or 2 other programming languages Must enjoy working with users (and their problems) Duties: 1. Provide assistance to user community - we have 1 Vax 11/750 with approx. 100 users, 1 Vax 11/780 with approx. 200 users. Users are all technical people and their questions get tough. Answer guru mail, phone questions, in-person questions. 2. Provide training Determine training needs, new user training, give periodic seminars 3. Resource allocation to users Provide terminals, computer connections, etc. Monitor cpu usage, disk usage, terminal usage. 4. Administrative work Add/Remove users from the system, distribute documentation, restore lost files, etc. 5. Purchasing Working with system programmers to buy equipment, handle all paper work involved, talk to vendors and suppliers. 6. Communicate the needs of the user community to the system programmers. 7. Some programming and installing of new software.