From: utzoo!decvax!ucbvax!info-vax
Newsgroups: fa.info-vax
Title: Imagen printers
Article-I.D.: ucbvax.984
Posted: Sun Feb 27 18:11:33 1983
Received: Mon Feb 28 01:01:41 1983

>From GEOFF@SRI-CSL  Sun Feb 27 18:07:49 1983
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With respect to the message that I sent around to this mailing list a
month ago about inexpensive laser printers, I think it is only fair to
say that two people from Imagen came to Stanford last week and spent
the afternoon overhauling our machine, and brought us actual
documentation. It hasn't failed or crashed since, and it's been more
than a week. It seems that my generalizations about Imagen printers
made from our experience were somewhat wrong. I think that what was
really going on is that we were Imagen's first customer, and that they
hadn't really gotten their act together when they delivered our
machines. (This kind of uneven service at the beginning is pretty
typical of startup companies, actually).

Brian Reid
Stanford