From: utzoo!decvax!ittvax!ittapp!paul
Newsgroups: net.micro
Title: Superbrain Reputation
Article-I.D.: ittapp.219
Posted: Wed Aug  4 10:02:10 1982
Received: Thu Aug  5 01:09:06 1982

In regard to the conduct of Intertec, here is my experience.  I purchased
a Superbrain II recently to develop software for a tester on our production
floor which is controlled by a Superbrain.  To my surprise, the two 
machines are not compatible.  I was not told this by anyone even when I
told them the use of the new machine.  When I called Intertec, I was told
that they were too busy right now and they would call me back.  After four
hours they had not called.  I called back and was connected to a very 
obnoxious CS rep who was no help at all.  I spent two days and 8 phone
calls before I found someone at Intertec who was helpful.  I have used
the machine for approximately 4 months with no problems, but I would not
buy another because of the attitude of Intertec.