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Calling Atari [message #282707] Tue, 14 January 1986 14:33 Go to next message
Anonymous
Karma:
[b]Originally posted by:[/b] [email=terrell@OHIO-STATE.CSNET (Eric Terrell)]terrell[/email]
Article-I.D.: ucbvax.8601161534.AA07524
Posted: Tue Jan 14 14:33:57 1986
Date-Received: Sat, 18-Jan-86 00:44:29 EST
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The ARPA Internet
Lines: 20


I have been trying to get some information from ATARI regarding some
warranty service that they did for me (I am still waiting to get the
&(*)(*&@#$ computer and monitor back via UPS.

I tried in vain for two days to get through over the telephone using
these two numbers:

1 - (408) 745-2000
          745-4851

Both numbers were constantly busy, and after calling about 20 times
at 15 minute intervals I quit in disgust and mailed them a letter.
If I am ever have to call them again (God Forbid!) could any of you
suggest some other numbers to call that one would have a nonzero
probability of getting through on?

Eric Terrell

CSNET address terrell@ohio-state
Re: Calling Atari [message #282714 is a reply to message #282707] Thu, 16 January 1986 15:15 Go to previous messageGo to next message
Anonymous
Karma:
[b]Originally posted by:[/b] [email=info-atari@ucbvax.UUCP]info-atari[/email]
Article-I.D.: mitre-be.8601162015.AA07521
Posted: Thu Jan 16 15:15:49 1986
Date-Received: Sat, 18-Jan-86 00:47:16 EST
Sender: dlw@ucbvax.BERKELEY.EDU
Organization: The MITRE Corp., Bedford, MA
Lines: 10

The materials packaged with my recently-purchased Atari included the following
phone number:

	(800) 538-8543.

I hope it is less overloaded than the ones you mentioned; I haven't tried
calling it.

						-John Sangster
						jhs at mitre-bedford.arpa
Re: Calling Atari [message #282762 is a reply to message #282707] Sat, 18 January 1986 13:04 Go to previous messageGo to next message
Anonymous
Karma:
[b]Originally posted by:[/b] [email=info-atari@ucbvax.UUCP]info-atari[/email]
Article-I.D.: ulysses.8601181804.AA10116
Posted: Sat Jan 18 13:04:26 1986
Date-Received: Sun, 19-Jan-86 05:28:20 EST
References: <8601161534.AA07524@ucbvax.berkeley.edu>
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The ARPA Internet
Lines: 0

Re: Calling Atari [message #282801 is a reply to message #282707] Mon, 20 January 1986 10:57 Go to previous message
Anonymous
Karma:
[b]Originally posted by:[/b] [email=info-atari@ucbvax.UUCP]info-atari[/email]
Article-I.D.: ulysses.8601201557.AA28695
Posted: Mon Jan 20 10:57:02 1986
Date-Received: Tue, 21-Jan-86 07:53:30 EST
References: <8601161534.AA07524@ucbvax.berkeley.edu>
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The ARPA Internet
Lines: 4

I called ATARI within the last several weeks on the 745-2000 number and
had no trouble getting in.  What I did though was call it at 7:30 A.M.
Denver time which was 6:30 A.M. California time.  But someone did
answer and my request was handled correctly.
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