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More on 400/800/1200 [message #37815] Fri, 15 February 2013 23:27
reid is currently offline  reid
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<pre>
Message-ID: <900@uwvax.UUCP>
Date: Fri, 3-Jun-83 01:41:29 EDT
Article-I.D.: uwvax.900
Posted: Fri Jun 3 01:41:29 1983
Date-Received: Thu, 9-Jun-83 01:41:32 EDT
Lines: 48

> From MRC@SU-SCORE.ARPA Thu Jun 2 17:43:31 1983
Date: Thu 2 Jun 83 15:20:03-PDT
From: Mark Crispin <MRC@SU-SCORE.ARPA>
Subject: more on 400/800/1200
To: Info-Atari@SU-SCORE.ARPA
Postal-Address: 725 Mariposa Ave. #103; Mountain View, CA 94041
Phone: (415) 497-1407 (Stanford); (415) 968-1052 (residence)

It seems that production on 400's and 800's has already
ceased. It is now also rumored that production on 1200's will
cease shortly; no confirmation is available yet.

The 1200, despite its short product life, sold quite well.
About half of the people who bought it did so thinking that it
was a 64K machine (as the box stated) meaning that a user had 16K
more RAM in Basic than on an 800. Needless to say those people
are quite upset now.

There is an Atari internal memo describing a possible fix to
the video overdrive problem on 1200's (especially when using
monitors), but it's been rumored that the "fix" makes the problem
worse. Since nobody has schematics for the 1200 yet, nobody is
willing to undertake fixing it themselves.

If you have a 1200 that is still in warranty and want an ECO
to fix the video overdrive problem before the warranty runs out,
give Atari a call NOW. You ought to be able to arrange for an
extension of your warranty or some other arrangement so that you
will get that ECO for free even if you're out of warranty.

I spoke with John Bernal who is one of the individuals at
Atari responsible for 1200 customer support. He seemed warm to
the idea of offering 1200 customers an upgrade to the 1400 (1450
is out of the question because of the built-in disk drive) at a
reasonable price. Atari does seem to be concerned with losing
credibility because of the 1200 (as well it should!). A 1200 to
1400 upgrade (whether trade-in or ECO) costing $300 or so ought
to be profitable to Atari and do much to smooth over a lot of the
bad customer feeling.

If you have a 1200 and want a reasonably-priced upgrade,
write Atari at their Sunnyvale address directed to the attention
of John Bernal. He told me he will be meeting with the president
of the organization in July and it would help a lot if he could
show a set of customer letters asking for a 1200 to 1400 upgrade.

-- Mark --
-------
</pre>
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