| Unhappy with Syndicomm and Tony Diaz [message #32792] |
Fri, 11 January 2013 14:09  |
D Finnigan
Messages: 1154
Registered: October 2012
Karma: 0
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Senior Member |
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Everyone in the Apple II community ought to be treated fairly no matter his
or her social ranking in the hierarchy, especially when it comes to spending
money on Apple hardware and software.
Within the past year and a half, Syndicomm operated by Tony Diaz has been
taking orders from a handful of people, then failing to deliver the product
after months or even a year. Emails go without answer. There is little or no
communication. Some of these orders have been in the hundreds of dollars.
I myself spent $50 last spring for ORCA/C on disks with manual, and waited
over four months to receive all of what I ordered. Others have been waiting
more than a year, and have paid two or three times as much.
These are not exceptional or isolated incidents. It's not happening to just
one or two people. This is happening to several people. I know this because
they have contacted me, explaining their situation.
We understand that Syndicomm run by Tony Diaz is not a professional,
full-time business, thus shipping times of a few weeks or 1-2 months are
acceptable. What is unacceptable are delays stretching many months or even a
year, with little or no communication, and still nothing to show for the
money spent.
While Tony Diaz remains silent, we will not.
Remember that this is the same Tony Diaz who had enough time to copy Jordan
Mechner's Prince of Persia source code and take part in the renown that went
along with it. If Tony Diaz can take time off from his busy schedule to work
with Mechner, then he ought to be able to spend an hour or two each week to
process at least one order.
For some software and hardware, Tony Diaz is the only supplier. Thus the
product is unobtainable, even though it is offered for sale. We understand
that we are not intrinsically entitled to these Apple products, but if we
spend the money, we expect to receive what we ordered in a reasonable amount
of time.
We have faith in Tony Diaz that he is not deliberately defrauding the Apple
II community: his customers and his software licensors; he is merely having
problems fulfilling orders. Therefore this message is intended as stimulus
for him to take action.
The customers of Syndicomm are disappointed with its performance and hope
that it will improve in this new year of 2013.
--
]DF$
Apple II Book: http://macgui.com/newa2guide/
Apple II Archive: http://macgui.com/vault/
Apple II Web & Blog hosting: http://a2hq.com/
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| Re: Unhappy with Syndicomm and Tony Diaz [message #32796 is a reply to message #32792] |
Fri, 11 January 2013 15:09  |
Antoine Vignau
Messages: 1860
Registered: October 2012
Karma: 0
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Senior Member |
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Dear David,
Thank you for that nearly clear message.
I understand the concern in the sense that Apple II customers should be treated with respect as Tony should be too. We (or I) need facts.
Who are the Customers? How do they react? What do they say? What do both parties propose for 2013 to go smoooth (I do not like odd years, powers of 2 issue)?
In such matters, I stay neutral, see the Apple II interest above the rest, despite my relations with Tony or you. As I said in the latest OA podcast, I would like to see a great consumer portal (syndicomm + ultimateapple + other vendor sites) come to life.
Antoine
ps. my evil side says "a flame war is easy to start by creating fake or by using real accounts. Is DrT's one taken?"
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| Re: Unhappy with Syndicomm and Tony Diaz [message #32797 is a reply to message #32796] |
Fri, 11 January 2013 15:21 |
Payton Byrd
Messages: 1198
Registered: December 2011
Karma: 0
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Senior Member |
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I don't see anything vague about the message. He says that he waited four months for a copy of ORCA/C. What's vague about that. I waited months for my HD controller last year and was promised any of the software I wanted in return for my long wait. I gave Tony my request and the software did not arrive with the HD controller and it still hasn't arrived. Very disappointing.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #32801 is a reply to message #32796] |
Fri, 11 January 2013 15:59 |
Steve Nickolas
Messages: 2036
Registered: October 2012
Karma: 0
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Senior Member |
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On Fri, 11 Jan 2013, Antoine Vignau wrote:
> Who are the Customers? How do they react? What do they say? What do both
> parties propose for 2013 to go smoooth (I do not like odd years, powers
> of 2 issue)?
I've seen a few complaints here in the past.
-uso.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33198 is a reply to message #32792] |
Mon, 14 January 2013 09:50 |
leandro.polimeno
Messages: 80
Registered: December 2012
Karma: 0
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Member |
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Folks,
I´m waiting my Focus card, let me think, two years now ?!? Yeap TWO !!
Regards,
Leandro Polimeno
Em sexta-feira, 11 de janeiro de 2013 17h09min59s UTC-2, D Finnigan escreveu:
> Everyone in the Apple II community ought to be treated fairly no matter his
>
> or her social ranking in the hierarchy, especially when it comes to spending
>
> money on Apple hardware and software.
>
>
>
> Within the past year and a half, Syndicomm operated by Tony Diaz has been
>
> taking orders from a handful of people, then failing to deliver the product
>
> after months or even a year. Emails go without answer. There is little or no
>
> communication. Some of these orders have been in the hundreds of dollars.
>
>
>
> I myself spent $50 last spring for ORCA/C on disks with manual, and waited
>
> over four months to receive all of what I ordered. Others have been waiting
>
> more than a year, and have paid two or three times as much.
>
>
>
> These are not exceptional or isolated incidents. It's not happening to just
>
> one or two people. This is happening to several people. I know this because
>
> they have contacted me, explaining their situation.
>
>
>
> We understand that Syndicomm run by Tony Diaz is not a professional,
>
> full-time business, thus shipping times of a few weeks or 1-2 months are
>
> acceptable. What is unacceptable are delays stretching many months or even a
>
> year, with little or no communication, and still nothing to show for the
>
> money spent.
>
>
>
> While Tony Diaz remains silent, we will not.
>
>
>
> Remember that this is the same Tony Diaz who had enough time to copy Jordan
>
> Mechner's Prince of Persia source code and take part in the renown that went
>
> along with it. If Tony Diaz can take time off from his busy schedule to work
>
> with Mechner, then he ought to be able to spend an hour or two each week to
>
> process at least one order.
>
>
>
> For some software and hardware, Tony Diaz is the only supplier. Thus the
>
> product is unobtainable, even though it is offered for sale. We understand
>
> that we are not intrinsically entitled to these Apple products, but if we
>
> spend the money, we expect to receive what we ordered in a reasonable amount
>
> of time.
>
>
>
> We have faith in Tony Diaz that he is not deliberately defrauding the Apple
>
> II community: his customers and his software licensors; he is merely having
>
> problems fulfilling orders. Therefore this message is intended as stimulus
>
> for him to take action.
>
>
>
> The customers of Syndicomm are disappointed with its performance and hope
>
> that it will improve in this new year of 2013.
>
>
>
> --
>
> ]DF$
>
> Apple II Book: http://macgui.com/newa2guide/
>
> Apple II Archive: http://macgui.com/vault/
>
> Apple II Web & Blog hosting: http://a2hq.com/
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33215 is a reply to message #33198] |
Mon, 14 January 2013 14:52 |
I.G. Dev.
Messages: 18
Registered: December 2012
Karma: 0
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Junior Member |
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I suppose that means I should not order software development books
from there (Toolbox refs, etc)? Where else to go?
On Mon, 14 Jan 2013 06:50:49 -0800 (PST), leandro.polimeno@gmail.com
wrote:
> Folks,
>
> I´m waiting my Focus card, let me think, two years now ?!? Yeap TWO !!
>
> Regards,
>
> Leandro Polimeno
>
>
> Em sexta-feira, 11 de janeiro de 2013 17h09min59s UTC-2, D Finnigan escreveu:
>> Everyone in the Apple II community ought to be treated fairly no matter his
>>
>> or her social ranking in the hierarchy, especially when it comes to spending
>>
>> money on Apple hardware and software.
>>
>>
>>
>> Within the past year and a half, Syndicomm operated by Tony Diaz has been
>>
>> taking orders from a handful of people, then failing to deliver the product
>>
>> after months or even a year. Emails go without answer. There is little or no
>>
>> communication. Some of these orders have been in the hundreds of dollars.
>>
>>
>>
>> I myself spent $50 last spring for ORCA/C on disks with manual, and waited
>>
>> over four months to receive all of what I ordered. Others have been waiting
>>
>> more than a year, and have paid two or three times as much.
>>
>>
>>
>> These are not exceptional or isolated incidents. It's not happening to just
>>
>> one or two people. This is happening to several people. I know this because
>>
>> they have contacted me, explaining their situation.
>>
>>
>>
>> We understand that Syndicomm run by Tony Diaz is not a professional,
>>
>> full-time business, thus shipping times of a few weeks or 1-2 months are
>>
>> acceptable. What is unacceptable are delays stretching many months or even a
>>
>> year, with little or no communication, and still nothing to show for the
>>
>> money spent.
>>
>>
>>
>> While Tony Diaz remains silent, we will not.
>>
>>
>>
>> Remember that this is the same Tony Diaz who had enough time to copy Jordan
>>
>> Mechner's Prince of Persia source code and take part in the renown that went
>>
>> along with it. If Tony Diaz can take time off from his busy schedule to work
>>
>> with Mechner, then he ought to be able to spend an hour or two each week to
>>
>> process at least one order.
>>
>>
>>
>> For some software and hardware, Tony Diaz is the only supplier. Thus the
>>
>> product is unobtainable, even though it is offered for sale. We understand
>>
>> that we are not intrinsically entitled to these Apple products, but if we
>>
>> spend the money, we expect to receive what we ordered in a reasonable amount
>>
>> of time.
>>
>>
>>
>> We have faith in Tony Diaz that he is not deliberately defrauding the Apple
>>
>> II community: his customers and his software licensors; he is merely having
>>
>> problems fulfilling orders. Therefore this message is intended as stimulus
>>
>> for him to take action.
>>
>>
>>
>> The customers of Syndicomm are disappointed with its performance and hope
>>
>> that it will improve in this new year of 2013.
>>
>>
>>
>> --
>>
>> ]DF$
>>
>> Apple II Book: http://macgui.com/newa2guide/
>>
>> Apple II Archive: http://macgui.com/vault/
>>
>> Apple II Web & Blog hosting: http://a2hq.com/
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33220 is a reply to message #33215] |
Mon, 14 January 2013 15:41 |
gunther.raul
Messages: 1
Registered: January 2013
Karma: 0
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Junior Member |
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On Monday, January 14, 2013 1:52:19 PM UTC-6, I. G. Dev. wrote:
> I suppose that means I should not order software development books
> from there (Toolbox refs, etc)? Where else to go?
If he won't hip what he sells it's abandonware now. Pirate it.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33221 is a reply to message #33220] |
Mon, 14 January 2013 15:55 |
BLuRry
Messages: 489
Registered: October 2012
Karma: 0
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Senior Member |
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On Monday, January 14, 2013 2:41:20 PM UTC-6, gunthe...@gmail.com wrote:
> On Monday, January 14, 2013 1:52:19 PM UTC-6, I. G. Dev. wrote:
>
>
>
>> I suppose that means I should not order software development books
>
>> from there (Toolbox refs, etc)? Where else to go?
>
>
>
> If he won't hip what he sells it's abandonware now. Pirate it.
It's not piracy if it's not being marketed or sold, in my book. If an exchange of money for goods or services is no longer possible with a vendor, then it is abandoned and it is not a form of theft that robs the vendor of what otherwise would have been money in their pocket. It doesn't fit a proper legal definition, I know. But at some point it is no longer unethical to consider it a viable option.
Should Tony come back from the great beyond and say otherwise, well then we can assume that he is back in business and then the legal matter is a different issue: if he is able to produce promised goods and services after money is exchanged.
Either way I hope the issue is resolved someday in the near future. It's a real sore spot in our community. :-(
-B
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33228 is a reply to message #33221] |
Mon, 14 January 2013 16:14 |
Olivier Zardini
Messages: 46
Registered: January 2013
Karma: 0
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Member |
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Complaining (seems for good reasons) is one thing but what next ?
There are two parts here. The first one is the Hardware business
(16 sector shop) and the second one is the Developper ressources
business (Syndicomm). If Tony doesn't have time, energy or wish to
continue the Developper Resource part, I think he should give it (ie
sold it) to someone else capable to do the job, like Shepy did when
time was missing. As many other I was ready to buy some stuff there
(mostly technical books) but I did not due to the unclear shipping
delay. As everyone here I'd like to be able to get ressources and be
about sure to receive it.
For the hardware business, it is up to Tony to know if he wants to
sell or keep its hardware. Most of them can be bought elsewhere (4 MB
memory card from Vince Briel, CFFA card for any mass storage device,
ebay for mostly everything else). Of course, he should end up with the
people having already sent money. For the developper materiel, this is
another story because of course the material can be found elsewhere
BUT because it was supposed to be sold by Syndicomm, it was removed
from official web site providing (for free) scan of technical
documentation.
Perhaps Sheppy could try to talk to Tony about this situation and
find a way to transfer Syndicomm stuff in other hands.
Olivier
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33295 is a reply to message #33228] |
Tue, 15 January 2013 12:57 |
I.G. Dev.
Messages: 18
Registered: December 2012
Karma: 0
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Junior Member |
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On Mon, 14 Jan 2013 13:14:54 -0800 (PST), Olivier Zardini
<olivier.zardini@cooperteam.fr> wrote:
[snip]
> (mostly technical books) but I did not due to the unclear shipping
> delay. As everyone here I'd like to be able to get ressources and be
> about sure to receive it.
>
> For the hardware business, it is up to
[snip]
> For the developper materiel, this is
> another story because of course the material can be found elsewhere
> BUT because it was supposed to be sold by Syndicomm, it was removed
> from official web site providing (for free) scan of technical
> documentation.
[snip]
I am really trying to get on board with developing a little something
for the IIGS using TML/Complete Pascal and the IIGS toolbox on 6.0.1.
Actually being able to access documentation is key, especially since
the community is now in its "white dwarf" stage.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #33360 is a reply to message #33265] |
Tue, 15 January 2013 19:58 |
IUnknown
Messages: 45
Registered: November 2012
Karma: 0
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Member |
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On Jan 14, 11:42 pm, A2CPM <a...@wilserv.com> wrote:
> Hi!
>
> On Jan 14, 4:14 pm, Olivier wrote:> Complaining (seems for good reasons) is one thing but what next ?
>
> <--- snip --->
>
> It may be time to file complaints with the appropriate
> authorities.
>
> Willi
This would be a civil matter. It is very unlikely that the police
would get involved.
If Tony is accepting cash, cashing checks or credit card payments and
not shipping, that is a clear indication of fraud, and should be
handled accordingly.
If he is accepting the order, but not cashing the check or charging
the credit card, and not shipping.... that is just bad business.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #35080 is a reply to message #32792] |
Wed, 30 January 2013 15:46 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"D Finnigan" <dog_cow@macgui.com> wrote
> The customers of Syndicomm are disappointed with its performance and hope
> that it will improve in this new year of 2013.
I am saddened by your message. When I became interested in reliving and
expanding my own Apple II related stuff, I was delighted to find Eric
("Sheppy") and Syndicomm still operating and others like Henry (Reactive
Micro)...
As I got "ankle-deep" into it I wheeled and dealed and bought a little from
whoever I could as I sunk even deeper into the past and I re-accumulated
what I had lost and what I had missed during my years of cutting code for
MS-DOS and Windows to pay the bills...
I have my Orca Compiler and my working GS and Apple //e and Microdrive and
all sorts of other cool toys and of course my Aztec C... what more could a
guy ask for when he already has everything including a wonderful life?
But as a realist I knew this all was too good to be true... and too good to
last. And so I am saddened.
Order Fulfillment is not how I wish to spend my "spare" time on this planet
and I am thankful that I was able to impose on the good will of these
dedicated individuals to indulge my own greedy self while they spent their
"spare" time doing something that I would not be prepared to do.
I hope Syndicomm will continue and David, I understand and thoroughly
appreciate your dedication to this community including your accompishments
and I agree with the points that you and others have made in this thread. I
notice people like Payton weighing-in here too, so I know that the problem
is a serious one.
I have but one suggestion to those who are still left (not speaking about
"lightweights" like me now) ... try to find some way to encourage Tony
rather than alienate him. This is not me posturing... my Aztec C stuff is
just my way of fitting-in between some rather large shoulders around here...
so I am leaving this in your capable hands, respectfully, and going back to
my bit-twiddling and knitting.
Hope this all works-out.
Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #35104 is a reply to message #35080] |
Wed, 30 January 2013 19:03 |
nyder
Messages: 122
Registered: November 2012
Karma: 0
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Senior Member |
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That's weird bill, because when Reactivemicro was behind on order, you said, and I quote: "FWIW I am glad that I held-off on ordering another Microdrive, this one for
my recently aquired GS. I would be pissed too and I might have a hard time
remembering that this is only a hobby."
IMO, if you aren't going to do your business at least somewhat professionally, you shouldn't do it at all. Starts to sound like a scam when you take orders and are NOT filling them in a timely matter.
How hard is it to email someone? Not hard at all these days, since they are online orders. Seems to me if he's not going to dedicate any time to his business, he should shut it down, or give/sell it to someone else.
It gives sellers of older computer stuff a bad name, makes you think it's all a bunch of scammers trying to get what they can. Based on what people have said, i would never order anything from Syndicomm. That is not good business.
On Wednesday, January 30, 2013 12:46:07 PM UTC-8, Bill Buckels wrote:
> "D Finnigan" <dog_cow@macgui.com> wrote
>
>> The customers of Syndicomm are disappointed with its performance and hope
>
>> that it will improve in this new year of 2013.
>
>
>
> I am saddened by your message. When I became interested in reliving and
>
> expanding my own Apple II related stuff, I was delighted to find Eric
>
> ("Sheppy") and Syndicomm still operating and others like Henry (Reactive
>
> Micro)...
>
>
>
> As I got "ankle-deep" into it I wheeled and dealed and bought a little from
>
> whoever I could as I sunk even deeper into the past and I re-accumulated
>
> what I had lost and what I had missed during my years of cutting code for
>
> MS-DOS and Windows to pay the bills...
>
>
>
> I have my Orca Compiler and my working GS and Apple //e and Microdrive and
>
> all sorts of other cool toys and of course my Aztec C... what more could a
>
> guy ask for when he already has everything including a wonderful life?
>
>
>
> But as a realist I knew this all was too good to be true... and too good to
>
> last. And so I am saddened.
>
>
>
> Order Fulfillment is not how I wish to spend my "spare" time on this planet
>
> and I am thankful that I was able to impose on the good will of these
>
> dedicated individuals to indulge my own greedy self while they spent their
>
> "spare" time doing something that I would not be prepared to do.
>
>
>
> I hope Syndicomm will continue and David, I understand and thoroughly
>
> appreciate your dedication to this community including your accompishments
>
> and I agree with the points that you and others have made in this thread. I
>
> notice people like Payton weighing-in here too, so I know that the problem
>
> is a serious one.
>
>
>
> I have but one suggestion to those who are still left (not speaking about
>
> "lightweights" like me now) ... try to find some way to encourage Tony
>
> rather than alienate him. This is not me posturing... my Aztec C stuff is
>
> just my way of fitting-in between some rather large shoulders around here...
>
> so I am leaving this in your capable hands, respectfully, and going back to
>
> my bit-twiddling and knitting.
>
>
>
> Hope this all works-out.
>
>
>
> Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #35144 is a reply to message #35104] |
Thu, 31 January 2013 08:51 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"nyder" <nyder.23@gmail.com> wrote:
> That's weird bill, because when Reactivemicro was behind on order, you
> said, and I quote: "FWIW I am glad that I held-off on ordering another
> Microdrive, this one for my recently aquired GS. I would be pissed too and
> I might have a hard time remembering that this is only a hobby."
Not that I am being defensive, but I mellow-out when I don't stay-up all
year programming... and as I have turned my attention more to my commercial
fishing business this last while and assuming a grandfatherly role I freely
admit to being less of a sh*thead. I also note that you spelled weird
correctly which for some reason pleased me immensely when I read your post
so I suppose I stilll value detail and correctness... once a techy always a
techie...
Henry is a good fellow, offered incredibly neat stuff and gave me better
service than I realized at the time, communicated well and now I am sorry I
didn't order the turbo GS.
> IMO, if you aren't going to do your business at least somewhat
> professionally, you shouldn't do it at all. Starts to sound like a scam
> when you take orders and are NOT filling them in a timely matter.
I don't disagree with you. Except that I probably would have prefaced
IMNSHO... Syndicomm to me is absolutely professional and in retrospect it
seems quite an accomplishment to offer officially blessed Apple II operating
systems and developers tools at incredibly reasonable prices. When I wanted
ProDOS and DOS 3.3 disks before I got my Microdrive, they were here in
Canada at 2 bucks each PDQ... although I again didn't appreciate the service
until I calmed-down a little later. Sheppy also communicated well.
> How hard is it to email someone? Not hard at all these days, since they
> are online orders. Seems to me if he's not going to dedicate any time to
> his business, he should shut it down, or give/sell it to someone else.
Again I don't disagree but would like to hear from Tony Diaz... it doesn't
seem logical that a person of Sheppy's stature would have hived-off
Syndicomm to anyone of inferior quality. There must be more to this than we
know.
> It gives sellers of older computer stuff a bad name, makes you think it's
> all a bunch of scammers trying to get what they can. Based on what
> people have said, i would never order anything from Syndicomm. That is
> not good business.
I understand. I personally would order from Syndicomm and if I had unlimited
funds I would order one of everything. Maybe 2 of everything. I would also
order 2 of everything from Reactive Micro.
As far as sellers of older computer stuff, I have been ripped-off,
scammed... I have bought junk that didn't work... I have been forced to
retrieve ebay payments for old stuff that never arrived and on one occasion
I had the RCMP visit the home a seller in British Columbia who took my money
and didn't deliver here to Manitoba after 3 months... I got satisfaction
when my stuff finally arrived.
Some sellers of older computer stuff deserve more than a bad name, but
generally I agree with you... even though people sell-off their old stuff
caveat emptor, when it comes to new stuff a person always deserves perfect
quality and good delivery and clear communication from the vendor...
I am going back to my code now... I've got some really cool Apple II
Graphics Stuff in Aztec C that I am working-on that I want to finish soon
and get up on my websites. I hope Tony Diaz offers an explanation and fills
everyone's orders and Syndicomm stays open for business. I also hope for
world peace and a great year in 2013 for everyone.
Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #35216 is a reply to message #35144] |
Thu, 31 January 2013 21:18 |
nyder
Messages: 122
Registered: November 2012
Karma: 0
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Senior Member |
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Cool, sorry, sometimes i shouldn't be posting when I just wake up, as I come off not like I should. And I do hope it all works out.
On Thursday, January 31, 2013 5:51:05 AM UTC-8, Bill Buckels wrote:
> "nyder" <nyder.23@gmail.com> wrote:
>
>
>
>> That's weird bill, because when Reactivemicro was behind on order, you
>
>> said, and I quote: "FWIW I am glad that I held-off on ordering another
>
>> Microdrive, this one for my recently aquired GS. I would be pissed too and
>
>> I might have a hard time remembering that this is only a hobby."
>
>
>
> Not that I am being defensive, but I mellow-out when I don't stay-up all
>
> year programming... and as I have turned my attention more to my commercial
>
> fishing business this last while and assuming a grandfatherly role I freely
>
> admit to being less of a sh*thead. I also note that you spelled weird
>
> correctly which for some reason pleased me immensely when I read your post
>
> so I suppose I stilll value detail and correctness... once a techy always a
>
> techie...
>
>
>
> Henry is a good fellow, offered incredibly neat stuff and gave me better
>
> service than I realized at the time, communicated well and now I am sorry I
>
> didn't order the turbo GS.
>
>
>
>> IMO, if you aren't going to do your business at least somewhat
>
>> professionally, you shouldn't do it at all. Starts to sound like a scam
>
>> when you take orders and are NOT filling them in a timely matter.
>
>
>
> I don't disagree with you. Except that I probably would have prefaced
>
> IMNSHO... Syndicomm to me is absolutely professional and in retrospect it
>
> seems quite an accomplishment to offer officially blessed Apple II operating
>
> systems and developers tools at incredibly reasonable prices. When I wanted
>
> ProDOS and DOS 3.3 disks before I got my Microdrive, they were here in
>
> Canada at 2 bucks each PDQ... although I again didn't appreciate the service
>
> until I calmed-down a little later. Sheppy also communicated well.
>
>
>
>> How hard is it to email someone? Not hard at all these days, since they
>
>> are online orders. Seems to me if he's not going to dedicate any time to
>
>> his business, he should shut it down, or give/sell it to someone else.
>
>
>
> Again I don't disagree but would like to hear from Tony Diaz... it doesn't
>
> seem logical that a person of Sheppy's stature would have hived-off
>
> Syndicomm to anyone of inferior quality. There must be more to this than we
>
> know.
>
>
>
>> It gives sellers of older computer stuff a bad name, makes you think it's
>
>> all a bunch of scammers trying to get what they can. Based on what
>
>> people have said, i would never order anything from Syndicomm. That is
>
>> not good business.
>
>
>
> I understand. I personally would order from Syndicomm and if I had unlimited
>
> funds I would order one of everything. Maybe 2 of everything. I would also
>
> order 2 of everything from Reactive Micro.
>
>
>
> As far as sellers of older computer stuff, I have been ripped-off,
>
> scammed... I have bought junk that didn't work... I have been forced to
>
> retrieve ebay payments for old stuff that never arrived and on one occasion
>
> I had the RCMP visit the home a seller in British Columbia who took my money
>
> and didn't deliver here to Manitoba after 3 months... I got satisfaction
>
> when my stuff finally arrived.
>
>
>
> Some sellers of older computer stuff deserve more than a bad name, but
>
> generally I agree with you... even though people sell-off their old stuff
>
> caveat emptor, when it comes to new stuff a person always deserves perfect
>
> quality and good delivery and clear communication from the vendor...
>
>
>
> I am going back to my code now... I've got some really cool Apple II
>
> Graphics Stuff in Aztec C that I am working-on that I want to finish soon
>
> and get up on my websites. I hope Tony Diaz offers an explanation and fills
>
> everyone's orders and Syndicomm stays open for business. I also hope for
>
> world peace and a great year in 2013 for everyone.
>
>
>
> Bill
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| Unhappy with Syndicomm and Tony Diaz [message #44832 is a reply to message #32792] |
Sun, 24 March 2013 18:21 |
Drew
Messages: 6
Registered: November 2012
Karma: 0
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Junior Member |
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I am still waiting for my 8Mb card I ordered in Feb 2011 from 16bit sector....I had tried contacting Tony on irc last year a number of times but I got no response. My last email(have sent many over the last two years with only a few being responded too) has now asked for a refund if there is going to be even more delay. Don't really understand if he didn't have time why he also then took on the Syndicomm stuff...sigh. Shouldn't be this hard should it :(.
Drew
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| Re: Unhappy with Syndicomm and Tony Diaz [message #177972 is a reply to message #170484] |
Wed, 13 November 2013 16:49 |
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Originally posted by: squinn1.mobile
Good luck with trying to get a refund from PayPal. Tony strung me along until after PayPal's deadline for opening a dispute, after which point he simply stopped responding to my emails. I opened a dispute anyway, but as far as I can tell PayPal won't intervene. If you find out any differently, please let me know. I could use the money with the holiday season approaching. I have to wonder how many other people he burned.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #182046 is a reply to message #182045] |
Sat, 16 November 2013 14:32 |
Steven Hirsch
Messages: 798
Registered: October 2012
Karma: 0
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Senior Member |
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On 11/16/2013 02:10 PM, William Heckel wrote:
> Those who got screwed by Tony should check with a lawyer about a class action
> suit.
It bums me out to hear about all this. I never bought anything from Tony, but
he has certainly been an active and contributing member of the A2 community
since forever.
Is it possible he's having health or family issues that are keeping him away
from business?
Steve
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| Re: Unhappy with Syndicomm and Tony Diaz [message #182406 is a reply to message #182045] |
Sat, 16 November 2013 21:44 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"William Heckel" <spectrumlord1@verizon.com> wrote:
>Those who got screwed by Tony should check with a lawyer about a class
action suit.
This talk of lawyers and lawsuits emphasizes a cultural difference that I
have never been comfortable with.
I think Steven Hirsch raises good points when he says:
> Is it possible he's having health or family issues that are keeping him
> away from business?
A man of this stature does not drop from sight without issue. Ragging about
it on usenet solves nothing either. Surely someone who lives close by Tony
can give him a call or drop-by to see if he's ok:
1991 Oceanside Blvd
Oceanside, CA 92054
(760)713-6502
http://whois.net/whois/syndicomm.com
I also think that saying "those who got screwed" might be an actionable
statement in a country whose citizens sometime seem to file lawsuits at the
drop of a hat. From what I know of the man he has a long history of
contributing greatly to this community and not "screwing" people. Steven's
statement makes sense.
Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #183252 is a reply to message #182655] |
Sun, 17 November 2013 13:19 |
D Finnigan
Messages: 1154
Registered: October 2012
Karma: 0
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Senior Member |
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osgeld wrote:
>> Is it possible he's having health or family issues that are keeping him
>> away
>> from business?
>
> dunno, he sure did help put on one hell of a kfest this last year
>
And he had time to pay a visit to Jordan Mechner and copy his Prince of
Persia disks.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #185111 is a reply to message #183252] |
Mon, 18 November 2013 21:33 |
Stavros Karatsoridis
Messages: 16
Registered: March 2013
Karma: 0
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Junior Member |
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On Sunday, November 17, 2013 1:19:24 PM UTC-5, D Finnigan wrote:
> osgeld wrote:
>
>>> Is it possible he's having health or family issues that are keeping him
>
>>> away
>
>>> from business?
>
>>
>
>> dunno, he sure did help put on one hell of a kfest this last year
>
>>
>
>
>
> And he had time to pay a visit to Jordan Mechner and copy his Prince of
>
> Persia disks.
You know, I was going to stay out of this, but not now. I'm going to say my piece, and then drop out, because I'm not going to debate this.
First off, talk of a class action lawsuit is silly. The most you would get out of it is a refund of any money that you've already paid. In the end you would be out far more, and I know that if it came to that Tony would more than likely completely pack it in and drop the Apple II altogether, which would be a shame because he really does care about the Apple II and not just "preserving" by throwing up any old shoddy scans, but by making sure that stuff is properly presented.
But SOMEONE here has already posted online many of the things that Syndicomm still sells, legally, with a valid license from Apple, with it's chain of transfers traceable back to the entity that first negotiated the license. That is low, REALLY low, and I think that if Tony wanted to he could probably pursue legal claims of his own.
The people who have NOT posted those things may have valid claims, but as far as I'm concerned the one who posted that stuff lost ALL CREDIBILITY WHEN HE DID THAT.
As far as having health issues or family issues keeping him away from being able to do business effectively, yet still being able to pull off KFest or helping Jordan Mechner, yes, it is perfectly possible for someone to have health or family issues, and still be able to do other things. My own brother is a GREAT example of that. He has depression and outwardly he looks like he is able to function. The things that he has a great motivation to do he is still able to do and see them through to the end, but the more important, but less interesting stuff that he may not be as motivated to do, even if it is very important, falls by the wayside, EVEN IF HE HAS EVERY INTENTION OF DOING IT.
None of this is to imply that Tony has any such problems, but I'm just pointing out that it's not in the realm of impossibility just because he was able to do some high profile things.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #185113 is a reply to message #185111] |
Mon, 18 November 2013 22:02 |
Kevin
Messages: 334
Registered: October 2012
Karma: 0
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Senior Member |
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On Monday, November 18, 2013 8:33:55 PM UTC-6, Stavros Karatsoridis wrote:
> On Sunday, November 17, 2013 1:19:24 PM UTC-5, D Finnigan wrote:
>
>> osgeld wrote:
>
>>
>
>>>> Is it possible he's having health or family issues that are keeping him
>
>>
>
>>>> away
>
>>
>
>>>> from business?
>
>>
>
>>>
>
>>
>
>>> dunno, he sure did help put on one hell of a kfest this last year
>
>>
>
>>>
>
>>
>
>>
>
>>
>
>> And he had time to pay a visit to Jordan Mechner and copy his Prince of
>
>>
>
>> Persia disks.
>
>
>
> You know, I was going to stay out of this, but not now. I'm going to say my piece, and then drop out, because I'm not going to debate this.
>
>
>
> First off, talk of a class action lawsuit is silly. The most you would get out of it is a refund of any money that you've already paid. In the end you would be out far more, and I know that if it came to that Tony would more than likely completely pack it in and drop the Apple II altogether, which would be a shame because he really does care about the Apple II and not just "preserving" by throwing up any old shoddy scans, but by making sure that stuff is properly presented.
>
>
>
> But SOMEONE here has already posted online many of the things that Syndicomm still sells, legally, with a valid license from Apple, with it's chain of transfers traceable back to the entity that first negotiated the license.. That is low, REALLY low, and I think that if Tony wanted to he could probably pursue legal claims of his own.
>
>
>
> The people who have NOT posted those things may have valid claims, but as far as I'm concerned the one who posted that stuff lost ALL CREDIBILITY WHEN HE DID THAT.
>
>
>
> As far as having health issues or family issues keeping him away from being able to do business effectively, yet still being able to pull off KFest or helping Jordan Mechner, yes, it is perfectly possible for someone to have health or family issues, and still be able to do other things. My own brother is a GREAT example of that. He has depression and outwardly he looks like he is able to function. The things that he has a great motivation to do he is still able to do and see them through to the end, but the more important, but less interesting stuff that he may not be as motivated to do, even if it is very important, falls by the wayside, EVEN IF HE HAS EVERY INTENTION OF DOING IT.
>
>
>
> None of this is to imply that Tony has any such problems, but I'm just pointing out that it's not in the realm of impossibility just because he was able to do some high profile things.
Its really none of my concern as I have nor will ever have any contact with the guy or Syndicomm, but I would think organizing an event is much more demanding than sending a mail or dropping of something in the post, and that people who have effectively given away money for nothing have some right to be upset.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #185238 is a reply to message #185113] |
Mon, 18 November 2013 22:29 |
Stavros Karatsoridis
Messages: 16
Registered: March 2013
Karma: 0
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Junior Member |
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On Monday, November 18, 2013 10:02:40 PM UTC-5, osgeld wrote:
> Its really none of my concern as I have nor will ever have any contact with the guy or Syndicomm, but I would think organizing an event is much more demanding than sending a mail or dropping of something in the post, and that people who have effectively given away money for nothing have some right to be upset.
My main point is not to say people don't have valid claims. Clearly there are people here, who on the face of it, do seem to have valid claims.
My main point is that it's not unheard of to see someone who has issues that might prevent them from doing something "simple" still be able to do something that is much more demanding in terms of time and effort.
(and yes, I said I wouldn't come back, but I wanted to clarify this point).
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| Re: Unhappy with Syndicomm and Tony Diaz [message #185984 is a reply to message #185856] |
Tue, 19 November 2013 11:52 |
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Originally posted by: tommarhallwashere
I wasn't going to post on this, but I just cannot believe there are people actually giving Tony the benefit of the doubt. He's taking people's money and not sending them their items and he's been doing this for YEARS! That is not okay. The guy is goofing around online posting on the Apple II facebook group every day, yet he can't drive to the post office? He has hurt the Apple II community with his actions and if he isn't fit or just too lazy to ship these items, he needs to quit the Apple II ecommerce business.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #185985 is a reply to message #185984] |
Tue, 19 November 2013 12:11 |
Willi Kusche
Messages: 152
Registered: October 2012
Karma: 0
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Senior Member |
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Hi!
Individuals who have sent funds to Mr. Diaz and have not received their items need to contact the division of consumer affairs in the office of the Attorney General of the state in which Mr. Diaz resides. If the funds were sent by mail contact the Office of Inspector General of the United States Postal Service.
Willi
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| Re: Unhappy with Syndicomm and Tony Diaz [message #186399 is a reply to message #182655] |
Tue, 19 November 2013 18:10 |
Christopher G. Mason
Messages: 156
Registered: November 2012
Karma: 0
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Senior Member |
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On 11/17/2013 12:42 AM, osgeld wrote:
>> Is it possible he's having health or family issues that are keeping him away
>> from business?
>
> dunno, he sure did help put on one hell of a kfest this last year
>
Did anyone grab him at KFest last July and have a talk to him about this
issue? It seems awfully odd that this is STILL unresolved.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #186628 is a reply to message #182406] |
Tue, 19 November 2013 23:05 |
geary
Messages: 4
Registered: July 2013
Karma: 0
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Junior Member |
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In article <l69aig$41h$1@speranza.aioe.org>,
Bill Buckels <bbuckels@mts.net> wrote:
> A man of this stature does not drop from sight without issue. Ragging about
> it on usenet solves nothing either. Surely someone who lives close by Tony
> can give him a call or drop-by to see if he's ok:
>
> 1991 Oceanside Blvd
> Oceanside, CA 92054
Are you sure this address is the correct?
As near as I can tell, Google Maps shows a liquor store there.
Mark Geary
--
Don't forget to stop and eat the roses.
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| Re: Unhappy with Syndicomm and Tony Diaz [message #187113 is a reply to message #186628] |
Wed, 20 November 2013 08:58 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"Mark Geary" <geary@eris.prismnet.com> wrote:
>Are you sure this address is the correct?
Mark, I provided a link to the whois registry information. That is apparent.
If the address that is in the database is not correct then I need to leave
it to the appropriate process to correct the address.
> As near as I can tell, Google Maps shows a liquor store there.
Did you try calling the phone number to verify if it is valid? If it is
valid is Tony OK?
I think that was the reason I provided the link and the data in the registry
in my post. Or am I missing something here?
> Don't forget to stop and eat the roses.
I would be concerned about the consequences of following the logic of your
suggestion:)
Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #187115 is a reply to message #186628] |
Wed, 20 November 2013 09:47 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"Mark Geary" <geary@eris.prismnet.com> wrote:
> Are you sure this address is the correct?
I just checked the whois registry information for the syndicomm store at
16SECTOR.COM and the address is consistent with the information that I
previously posted for syndicomm.com.
The phone number is different though.
Since this information is publicly available, I will leave it to you to
point your browser in the direction of the registry for this information:
http://whois.net/whois/16sector.com
Please also note that the above is a link (a uniform resource locator) and
may be placed in the appropriate spot in your browser as you see fit. It is
beyond the scope of this post to provide support for the use of the
internet, web browsers, and computers.
Disclaimer: You may use this information whatever you wish as long as you
agree that Bill Buckels has no warranty nor liability obligations whatsoever
from said use.
The contents of this post are intended for public use. Any retention,
review, reproduction, distribution or disclosure other than by the addressee
is allowed. Please DO NOT notify the sender immediately nor at all if the
message was transmitted to you in error.
Statements made in this post may be forward-looking and therefore subject to
various risks and uncertainties. Some forward-looking statements may be
identified by words like "may" and "will" or the negative thereof or similar
variations. Readers are cautioned not to place undue reliance on such
statements, as actual results may differ materially from those expressed or
implied in such statements. Factors that could cause results to vary
include, but are not limited to dependence upon out of date or incorrect
data in official repositories; inability to successfully access said data;
inability to use the internet; inability to use computers; reliance on
technology; weather conditions; increased government regulation; and any
other risk. The foregoing list of factors is not exhaustive. All
forward-looking statements presented herein should be considered in
conjunction with such things.
Bill
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| Re: Unhappy with Syndicomm and Tony Diaz [message #187267 is a reply to message #187115] |
Wed, 20 November 2013 09:59 |
Bill Buckels
Messages: 1418
Registered: November 2012
Karma: 0
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Senior Member |
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"Bill Buckels" <bbuckels@mts.net> wrote:
> Disclaimer: <snip>
Please apply the disclaimer referenced above to any and all previous and
future posts that I make in this newsgroup, including this post. If you wish
you may also use the disclaimer referenced above or variations thereof for
any purpose whatsoever by substituting your name for mine, providing I have
no warranty nor liability obligations whatsoever from said use.
If you do not agree then don't use it.
And now some additional information:
http://en.wikipedia.org/wiki/Book_curse
Bill
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